Edit update: 11/18/2020…read more Dear Owner. Yes. This is accurate. Your employee was a middle-aged white guy that came that morning. He talks a lot and was supposed to install the heater but said he couldn't because you guys messed up the order (something to do with LOWES recommendation not working with our setup). Lowes was going to cover the installation fee when we complained about your terrible service - my husband was going to accept the offer until you or your employee told LOWES, "as long as the guy that was there that morning is not there." Well, that guy happens to be married to another guy. This is the 21st century, gay people exist! 09/03/2020 If you want a company to 0. Contact you to change the appointment the night before only to change the appointment when they arrive the next day. 1. Blame everything on the customer the moment they arrive. 2. Blame their co-workers and other employees for not able to complete his task that's scheduled for that day. 3. Tell's you his life story to justify his failures. 5. Have the audacity to tell you after they change the schedule the 3rd time that they will only come back and "work things out with you IF YOUR SAME-SEX SPOUSE ISN'T HOME." 6. Does not care about public health and safety during the pandemic not wearing a mask. This is the company for you. OR. Just call others.

How often do you hear good things said about a plumber? Not often, if ever! But I can't say enough…read moreabout this honest and quality company. Back in April, I needed my duplex completely re-plumbed. Throughout the years, I always used Action Sewer to clear clogged up drains at my rental unit. When i realized that my 100 year old plumbing system HAD to be replaced, I called Action. They supplied me with a reasonable estimate, started work the time they said they would and spent several days completing the job...And what a fantastic job! They even went over-and-above what was agreed upon...No surprises or "add-ons" when the bill was handed to me. The invoice was the amount of the estimate. If you ever need plumbing or drain-clearing work of any kind, It's the Action Sewer team all the way...Honesty, integrity and workmanship!

Had a couple faucets replaced by Eric Martin and were completely satisfied. Cost seemed a bit…read morepricey, but I didn't comparison shop. Solid company.

Obviously we had plumbing issues, they had come over, two of them and one looked maybe 30 the other…read morehad to be maybe 14-15? They sat outside and did the same thing for over an hour... They are inexperienced and have no work ethic towards actually giving your main problem... They snaked our drain for maybe 30 minutes and couldn't do anything about it, then referenced us to a (BETTER) more experienced plumber... They then proceeded to hand us a $210.00 bill. You can hire who you'd like but they were more into getting the money they were owed then the plumbing issue at hand! Just please advise their are better, more CARING plumbers out there! Thank you advanced plumbing for doing absolutely NOTHING but tell your (apprentice) child what to do for 30 minutes and snake for 5 then charge us $210! EVERYONE is strapped for cash right now and you went out of your way to do nothing then take as much as you could!

I needed new well tank and my entire house needed new plumbing. After I had moved into a new place…read morethe well system had not been updated in decades and the pipes were prone to freezing. Fred was able to take the Job on within a couple weeks and took only 3 days. I would definitely recommend him to anyone. Very friendly, professional and knowledgeable.

Fred is very professional, honest and quick. I appreciate the suggestions he made to maintain and…read moreimprove our system. He always takes the time to explain how everything works and he helped me to understand the system in the house I purchased.

Hired Able Master to cleaned out our main outside sewer line from the house to the street. The…read moreowner of the company cleared it out were done in less than 15 minutes and it cost us $250 with only a 10 guarantee! I said wow I'm in the wrong business, I didn't know anyone made $250 in 15 minutes and he said the price has gone up And started saying that he had to get his oil changed in his truck and it cost over $100. I'm not sure what that has to do with anything cause we all get our oil changed. Also he doesn't know how to knock on the door, he opened the door and stuck his head in yelling my name as if we were friends scaring my children while doing this. I did have this same company out close to 2 years ago and it was only $125 . Not sure inflation is that bad. Our situation had to get dealt with so I couldn't call around and I should not have assumed that this company hadn't gone money hungry, so I was shocked about the cost, I do understand cost of stuff and if he was here for hours but owners of companies can use discrepancy if it's a fast job. I won't use them anymore.

I was first introduced to Fred at a time when it seemed like everyone was having basement flooding…read moreissues. While he wasn't able to help me then, he left me with a positive impression and I contacted him when my mom had some recent sewer issues. He answered the phone after hours and arranged a convenient time to come out the next day. He promptly diagnosed my mom's issue and then used the appropriate equipment to fix the blockage problem. Considering everything, his pricing was very reasonable and his experience/expertise was greatly appreciated. I would highly recommend Fred for sewage needs.

Had Air-steam come out and check furnace and water heater for gas leak. Guy came out and Lolly gag…read morefor two hours to pressure test the lines. He kept walking back and forth to the truck acting like he was looking for something. The guy didn't have the right tools to pressure test the lines and had to call another guy to come out with the low-pressure pump. When said and done I asked for an estimate for repairs. John was supposed to email me my estimates for repairs, but I've been ghosted for about a month now. Paid the $185.00 for the 2 hours of the guy sitting in his truck and walking back and forth. Job should have taken no more than an hour to do. I do not recommend this company.

perfect job done. Installed new plumbing for older home half bath all new plumbing shower toilet as…read mored sink

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

The guys went right to work, explained what they were going to do & how much it would cost.read more

Nathan repaired numerous leaks in our aging plumbing and replaced a problematic washing machine…read morevalve box. He did quality, professional work for a reasonable price and left the areas cleaner than when he started. I'm a totally satisfied customer.

UPDATE: We called the team when we found a gas leak in our new home a few weeks after we purchased…read moreit. They were able to get there so quickly to help us out, and at the same time took care of the long list of updates/repairs we were hoping to have done in the future. Nate, Leah, and Natalie are all awesome!! I know the rest of team must be as well, and I feel so confident that if any issues come up in the future they will have our backs! THANK YOU!!!!!! :)

It's hard for a man like me to admit this, but today, my big, bad snake just wasn't big and bad…read moreenough to accomplish the task. 99% of the time, I get the job done up in this crib...you know what I'm saying. But today, I came up short. You see, the clog (a Hot-wheel suspended in long female human hair, and, about 30 baby wipes) was located 45 feet from my toilet. My 25 foot drill-powered drain snake couldn't reach the clog, and, "fecal material" was backing up into my shower. I didn't think the backup was that big of a deal, but my wife was dismayed about it, soooooo... So I called William Murray (or as Tallahassee from Zombieland would say "Goddamn it, Bill fuckin' Murray!!") THIS Bill Murray, however, is not an actor, he's the real thing. He's the owner/operator of Professional Plumbing and Drain, in Swanton, Ohio. Bill was very friendly and extremely professional. His fees were fair, and he left the job site cleaner than he found it. Speaking of fees: he was honest and upfront about the cost of the job; he didn't try to pull any shit (no pun intended) regarding mark ups or hidden charges. When I asked him what was his range of operations, he said "pretty much all of northwest Ohio, and then some." Bill, thanks for fitting me into your already-loaded schedule and coming out on the coldest day of the winter to get the job done. Hopefully, it will be a while before I need such services again, but when I do, you'll be the guy I call. Five stars.

Same day fix and reasonable price. They were very clear about options on a drippy faucet…read more Hopefully won't need them again, but if I do I will use them again!