Brion Perry with Advanced Water Treatment is so knowledgeable and professional, he has a calm and…read morelogical approach to the solution he designs for your household and explains everything in a way that's easy to understand. One thing that stands out to me in a big way is, how patient he was with me. I ask a lot of questions because I love to learn about everything and especially wanted to be involved in the process (not to be confused with micromanaging.) Brion patiently fielded all questions and calls and made me feel exceptionally good about the solution we applied for our hard municipal water. Mike Martin, our installer, equally proficient and knowledgable, gave me a great rundown and walked the job with me mapping out where everything was going to run while I shared some details about our future plans for a finished basement. I was so enthusiast about this install and soaked in as much information as Mike would share to help me maximize the functionality of our softener. Mike provided a very professional install with high level attention to details and service. We're so glad we went with Advanced Water Treatment, and so will you!

Hi, I am writing this review to let other people in the…read moreCommunity know about my horrible Experience as a New Customer using this Company. I called Advanced Water Treatment at the end of March, 2026 to have our water softner system serviced. When I spoke to the lady at Advanced Water Treatment, she asked me if I would send photos of the Unit in my home so they could make sure that the Tech could have the parts to fix the unit on arrival. I sent photos, per Advanced Water Treatmenet on Friday, 3/27/2026 . My appointment was not scheduled until the upcoming Tuesday. The Tech shows up on Tuesday, 3/31/2026. I let him in the home and let him know that the Piston was stuck on our specific Unit which was the problem, ( Which he did confirm that was in fact the issue). The Tech then tells me that Advanced Water Treatment doen not even carry those parts! The issue I have with this company is they knew that they were not able to Fix my Unit because they don't carry the parts for the Unit I have but are still charging customers a service fee! Not one person from the Company called or text me to inform me that they didn't have the parts so I could've had parts here for them to install since they don't carry them ( Which was the whole reason I sent them Photos of my Unit in the first place) I have requested Multiple times for a refund which has been denied by the Owner , Brad! This Company is Scamming people out of their hard earned Money just to make a BUCK!

I chose this company because they were recommended by Mitchell Building Company and because they…read moreservice many homes in our subdivision. Based on that reputation, I expected quality installation and customer service. We purchased both a water softener and a Dr. Rust system because we were told our well water had a very high iron content. The entire purpose of the Dr. Rust system was to prevent iron staining on our brand-new white siding, stone, driveway, sidewalks, and other exterior surfaces from our irrigation system. A few months after the installation, we discovered rust staining on the exterior of our home. When a technician came out to inspect the system, he found that two wires had never been connected during installation, meaning the Dr. Rust system had not been operating since the day it was installed. I then spoke with the manager, expecting the company to take responsibility for the installation error and discuss restoring our home's exterior. Instead, I was told that we should have contacted them sooner, even though the system had never been functioning because of the installation issue. The only solution offered was to send me a bottle of rust remover. I understand that problems can happen with any installation. What disappointed me most was not that a mistake occurred, but how it was handled afterward. I expected the company to stand behind its work and help restore our property to the condition it would have been in had the system been installed correctly. Unfortunately, based on my experience, I cannot recommend this company.

Jeremiah has been such a blessing to us! West Virginia has experienced to drought this past summer…read moreand he has worked with us so diligently to keep our water on. Not only does he help us keep it clean, but he is also orchestrated a plan to keep us having plenty of water in the future. Valorie is also just an incredible person. Caring, kind and diligent! This is an excellent company to work with I highly recommend them!

We are so sorry we chose Beauchamps…read more Do not be mislead by their advertising and sales tactics. Please trust me when I say to stay with the smaller shops who do a good job at a reasonable price, like McIntyre's Soft Water Service or Wolverine Water Treatment. They've both been around for 40 years with the original owners still working there. They will take their time, not be in a hurry, and explain everything to you. Beauchamps installation people are untrustworthy, sloppy, do a poor job, and leave the house a mess. The sale person said they have 'master plumbers'. The installation person laughed when I mentioned that to him. He said he wish he was a master plumber. Beauchamps has to hire pretty much anywho they can get to get the job done as quickly as they can and hope customer standards are low. They will always be rushed, in a hurry, and learning as they go. They have NO pride in their work. For that, your installation will be sloppy and compromised ! Sales talk a good a talk but you don't see the full picture until installation shows up. Then it's too late. Goto any location and see if you like what you see. The people you will have to deal with when something goes wrong. Think about it and don't be in a hurry to buy. It's a big investment. Don't go for the modern store look as it's all show. Go for those that are honest and will be there for you when something goes wrong. I wish more people would see our message.

I love my water because of Beauchamp. We have had 0 issues with their products over the last four…read moreyears of filtering our well water through our entire home. Definitely would recommend them to all my family, friends, and neighbors!

Water Boy Systems did an amazing job with our water softener. We have now had it for a year and a…read morehalf and we absolutely love it. Grant came out (during a snow storm!) for the initial estimate. He tested our water and explained everything clearly. I previously had our water tested by an independent lab and, even though Grant did not know about these lab results, everything he said lined up with the lab results I had. I appreciate the honesty in something that seems like it can sometimes be a shady business. Mike came out for the install. I liked that he came with the right tools for the job and clearly knew what he was doing. He made sure everything was done exactly right and explained the water softener in detail. We have been using them for salt deliveries, which have been on time and reliable. Water Boy feels like a very wholesome and positive family company, which I very much prefer over some faceless corporation with cheesy sales people.

No one beats this company! Service is amazing, my equipment stays up to date, and it's worth every…read morepenny!! Very educational experience... they tested my "treated" city water and it had a scary amount of chlorine and hardness. I purchased a Reverse Osmosis and a softener, my acne cleared up after a couple weeks and my hair is no longer thinning. Love water boy systems!

Just paid $175 for them to come out and check my system. All he did was up the water. When you…read morehave soap skum and water spots it usually is the resin. Resin was Not checked. Went down To office to see if he could come back out and check. Was told sure for another $175. I asked what is cover in the $175 and he told me he doesn't know. I asked if anyone else could answer my question and he told me no. So you don't know what the $175 covers and if I want the resin looked at I have to pay another $175? I told you before I wanted the resin checked and that is why I had someone come out. You told me they would check it out. Please, if you have money to throw away go here.

I spoke with Sarah from Brighton, Michigan today about my water concerns ... which is brown and…read moresandy for some reason. Even though it was clear I wasn't calling to purchase a system, she took the time--nearly 30 minutes--to patiently answer all my questions. Despite me firing off rapid questions back-to-back, she was patient and thoughtful. Anyway, I cannot remember the last time I spoke to a representative from a company that actually cared and I got the impression the entire company operates this way--there is hope!

I had a whole house water filtration system installed by someone else when I rebuilt my house. I…read moredidn't originally think that I also needed a water softener. Brian was very thorough with his testing and educating me on my water and why it was important. He was prompt, professional and he even fixed the water filtration system that had been installed backwards by another company. My hair and skin thank you and American H2O

Great team at American H20; courteous, knowledgeable and hard working. They replaced water pressure…read moretank within hours and were very reasonable in their pricing. Local family owned. Brian I. is THE water guy! 10/10

Had them install a water softener as well as a water filter system in 2008. Both systems have been…read moreworking great since then. The couple of times I've had an issue (usually because of my own stupid mistakes) they have been very responsive and helpful. I've called and stopped in at the store several times. They are always very courteous and helpful.

I thought they did a great job until 24 hours later my pipe exploded and there is no actual…read moreemergency plumbing service. Everything is via an automated BOT. Very crappy service on their end.

My goto for salt for my house both for the softener and to deal with my angled drive way. Pleasant…read moreand attentive people. Highly recommend.

I've ordered softener salt deliveries from them for several years now. I have nothing but praise…read morefor their delivery and service! The young men that deliver are friendly and polite, and I especially appreciate that they open the bags and fill my softener!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.