Stopped in to see and test drive their selection of electric wheelchairs. The manager was helpful…read morein explaining the different features. The store has a wide selection of mobility devices and aids.

My grandmother is in town and we are renting a walker from this business. My mother was able to…read morecall and get a walker rented in advance for me to pick up ready for my grandmother's arrival. Easy process and the store associates were helpful. They have a wide range of items to rent and I am amazed how I stumbled upon this gem. Rented the walker for $35/week. I think it's a good price, I will follow up on the experience once the week is up and the item is returned. Overall so far so good

I just went to Preferred Home Care Suite 113' Michelle was…read morevery educational kind and knowledgeable for not wanting a piece of equipment when I left there I definitely will give it my best try she help me see the benefit of what sleeping correctly with the CPAP can do!! Thanks Michele for making appoint an appointment that I was dreading into an appointment that was a pleasure to go to thank you very much

Lincare is the parent company of Preferred Homecare. Regardless, you would be best served by not…read morehaving any type of relationship with either company. They are THIEVES! They submit billing to the insurance companies that are inflated and then they expect you to pay them based upon inflated billing. The billing department has absolutely no idea of what they are doing and are inconsiderate and run the business as a corrupt collection agency. I proactively paid my bill to them based upon what I was told my balance is of $349.56 on 03/06/26. For the past month they have been sending me additional statements for an amount of $58.26. I've had mentioned that I had paid in full the balance as it was communicated to me. I didn't magically pull this # out of thin air. Trust me DO NOT GET INVOLVED WITH THIS BUSINESS!!!

One of the only local Ostomy supply providers in the Phoenix area. They really saved me when…read moresupplies didn't arrive by mail. Greg is a master in Customer service! Thank you and you will always have my business!

I just wanted to take a moment to say how AMAZING the owner Greg is. I was visiting my uncle, he…read morehad an emergency and we needed some supplies immediately. Greg got the order placed for us, extremely quickly. But to top it off he went above and beyond giving me the manufacturer number who could help figure out the problem of why we were going through them so quickly. AND.... he gave me the number to a support group also, to help with any future issues as well. He was kind. Courteous. And went above and beyond to help us. I feel like service this personal is very rare now days. Prices were also good.

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

Will call Monday with measurements to complete my order/process. A woman provided support…read more Pleasant, sincere. Knowledgeable. Neat. Organized, gave a heads up on fee. I trust this is going to be good bc she could have guessed and didn't. Wanted exact numbers and that it will take about a week to receive this specific order. Id definitely recommend this business.

We were able to get a walker with a seat and with the help of Cecil, he was able to communicate…read morewith us so that our medical insurance would cover the cost! We had to get drs. diagnosis, prescription for this walker and he was the most helpful and knowledgeable person to talk with! We highly recommend this business!! Alton K.

We rented a knee scooter for my wife as she had broken her foot in a fall. Three days after…read moreacquiring scooter we had to return it because it was too rickety for my wife to use. It would wobble and almost fall over, and the handle was far too loose to use. We had rented it for a month with their assurances that it would work well. When we returned it we were denied any adjustment in the rent price. NONE Stay away...they don't seem to know how important customer service is.

Went in to look at what they have. Huge selection of scooters. Rental prices were decent. The…read moredownside is they have a bunch of barking Chihuahua. Everybody in the world hates barking little dogs. Especially Chihuahuas. Im a dog lover but it's a stretch to call a Chihuahua a dog. More like a large ugly mouse. Best just to do all business over the phone with these folks. They deliver.

Excellent service super friendly and knowledgeable staff. This is a small family-owned shop with…read moreexcellent customer service. Had them install a Bruno lift in the back of my truck for my mobility scooter. They were able to knock it out in one day and on budget. This was a used lift and most other shops wouldn't even touch the job but it's very evident they've been doing this for a long time. The install came out beautifully with minimum modifications to the truck. This is now my new scooter service / lift service repair facility. If you need your lift fixed or scooter fixed definitely choose them it's worth the drive wherever you are in the valley.

I was able to get a BIPAP machine and mask quickly and efficiently at the Mesa branch of Valley…read moreRespiratory and all of the people who I dealt with know their business, listen well, explain things well, and are all top notch. I do have a serious gripe about the way contacting customer service is handled and not being able to get through to get an answer about a promised mask swap order. Other comments here on yelp seem to indicate this is a common complaint, and I believe it should be an easy problem to fix.

After 30 minutes waiting a guy named Ben answered. Patient, courteous, and knowledgeable. I had…read moreordered just a new mask and received a new hose & , water container. The new mask came without straps?? Ben secured me with an upcoming appointment to figure this all out. Thanks again Ben.