1. Good Reviews: If you wonder why there are so many "good" reviews given around the same time in…read moreGoogle, it's not because of The Anson's fantastic amenities and eagerness to serve the people that live here, but the Smart TV giveaway they did. To get into the contest, you had to write a good review about this place. Don't be fooled.
2. "Luxury Living": They don't take care place of this place, period. The breezeways look like Halloween started in February with all the spider webs and leaves stuck all over them. There was a fridge in the hallway for more than five weeks. Pest control was another big issue, the apartment was filled with centipedes and crickets, and when this was brought up, management said it was not worth it to respray anything. When the whole "this place looks like crap" situation was addressed, Kali, the property assistant manager, kept using as an excuse the death of the former groundskeeper and how they couldn't find anyone to take care of the property. There was no discount or even an email to the tenants about the situation explaining why the place didn't look like a "luxury" community.
3. The Anson is located in Antioch: It's still counted as a part of Nashville, but It's viewed as its own town. So, your address will say 951 Brittany Park Drive, Apt ***, ANTIOCH, TN. Let's say the South of Nashville is not the safest area in Nashville. Every night, all night, you can hear police, firefighters, and ambulance sirens. There have been multiple assaults and robberies right outside The Anson in Bell Rd. Here are some news articles from 2021 that prove my point https://www.wkrn.com/news/crime-tracker/suspect-sought-after-antioch-gas-station-robbed-at-gunpoint/ or https://www.wkrn.com/news/crime-tracker/police-searching-for-suspect-who-robbed-fifth-third-bank-in-antioch/ Don't trust the gate. Most of the time is broken or, like any other gated place, anyone can come through after a car. THIS AREA IS NOT SAFE.
4. Amenities: They take pride in talking about how they are a pet-friendly community, but beyond a pet post on their Instagram, there's not much they offer. Their pet's spa bath area was constantly clogged with dog hair and was unavailable most of the time. When it was brought up, their question was: "What's your definition for dirty?" There are pet stations around the community full to the top for days. I have attached some photos. When the pet station situation was brought up, they said, and I paraphrase, that the amenities were a privilege and the pet stations were part of that; I was NOT paying for it, and they could take it away whenever they considered they were in their right to. I'm cool with that, just clarify it since day 1.
5. Mold: We had mold all over our apartment (You can see the photos), and when it was brought to management, they came and inspected and BLAMED THE SMOKE OF A SINGLE CANDLE in the kitchen, saying it was smoke marks when there was actually mold coming out of the light switch, inside the closets and over the door frames. We took the matter into our hands. A week before living, when we came to talk about it, Kali was scandalized and said it was a liability and questioned us why we didn't bring it up before while blaming our communication skills. WE BROUGHT IT UP THROUGH THE SYSTEM THEY implemented online, and when we mentioned it, she got defensive and said that something happened with it around August-September, where they lost everything submitted.
Bonus: Before leaving The Anson, we got charged $50 for leaving our trash outside without a bin. It's true; there's a rule that says that you will be fined if you do what we did, but there are also many other rules in that same document that are not being followed, and there weren't any consequences. While talking to Kali, she mentioned that she would remove the fine (and she did) but that they were implementing one rule at a time. NO. You either enforced all of them simultaneously, letting people know you are starting to enforce them, or you don't implement any.