Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

This shop is honest, thorough, and helpful. I can send my daughter to them and they will always be…read morefair and trustworthy. I have used them almost exclusively in my family's car repairs over the past 10 years.

Absolutely Worst place to go to see what's wrong with your car. Took the car up there was sitting…read morefor 3.5 weeks, drove by and never once did it move. Finally had enough went up there and the gentleman working was rude as soon as i walked up, and said oh yeah we lost your number and information. Who the hell loses information?! Then he proceeds to shoe me off with his hands. His name was BOB. ABSOLUTELY NEVER GO HERE!!!!

No matter your make or model, Ralph's excellent mechanics will diagnose your whip, and get you back…read moreon the road. No unnecessary "repairs`", no "padding" the bill. Just food straight up honest business! We have 5 vehicles in our family fleet, and they all go to Ralph's for repairs. Feel confident that your vehicle is in good hands here!

I am always pleased with the service I get here at Mungenast Alton Toyota. The staff is always…read moreprofessional, friendly and explain things in a language that a normal person understands. I trust the service technicians. I am such a regular, since I get my oil changes and anything my car needs done, we all kinda know each other. They're honest and let me know what I need to do immediately or if I can let go until it fits into my budget. Speaking of budget, they send out coupons and periodically have specials that can save you money. Right know they're offering an oil change package that is a nice savings on multiple changes. I bought my Rav4 here andI get it serviced here. I am a satisfied customer and would highly recommend them.

BEWARE They sabotaged my car and removed two fuses. No joke,…read morevery serious. I have camera proof that my tail lights worked on the way to a service appointment for a transmission fluid change. I have camera proof that they did NOT work upon my return directly home from there. A refund was given, but no apology whatsoever. Busted.

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing

Owner and Technicians are wonderful to work with. Great Work and Customer Service. Exceptional…read morevalue for the cost. In and out as fast as possible. No up-selling.

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!

One hour into 6 hour trip and all of the sudden had what we suspected to be an air leak in one of…read moreour tires. When we searched tire repair in the area we were four miles away from Aljets and decided to stop and see if they could help us. The staff was exceedingly friendly, informative, and quick. They immediately took our truck back and within 45 minutes had found a very small hole in the tire, patched it, and had us back on the road. On top of that they did not overcharge us or charge a fee for getting us in so quickly. We couldn't be more grateful knowing we're safe to continue our drive, and still going to get to our destination in time for our appointments. Thank you for making a stressful situation so easy Aljets!

This shop is awesome! I was traveling nearby and when my check engine light came on they were…read morerelentless is finding the error, clearing the codes, and making sure it was safe for me to continue home. They are very friendly and fun. Thanks guys!

Always a fair and honest assessment from Bill and his team. I always know they will not waste any…read moreof my time or money on unnecessary repairs. Wonderfully operated like their own company which what every corporation would love for all their individual shops to do.

These people know how to take care of a customer!!! Had flat tire and they sealed the bead and set…read morepsi on all tires and put it back on my car for only 15.00 dollars!!! Very impressed with front desk customer service!!!!