Terrific staff and service. Honest pricing and excellent work. They go the extra mile for customer satisfaction.

The communication from this shop was excellent. The person who answered the phone was pleasant and we received updates along the way. Grateful for your help during a very stressful time! read more

Outstanding service, honest, fair pricing. Did a great job fixing my dented bumper. Highly recommend.

Once upon a time, there lived an evil human being hitting cars in parking lots and celebrating the fact that they had gotten away with it. They left without a note or a word and kept on living their shameful life in their own vicious, sinful ways. Lucky for this damsel in distress, a place called Shur-Way Auto Body exists to restore peace and goodness to the chaos this evil human being brought upon her world. So, in short... I had a hit and run. A car scratched my barely 6-month old 2019 Subaru Forester and I was devastated. I decided not to go through my insurance and the excellent reviews led me here. I walked in on a Monday (incident was on a Saturday night) around 9:30am but the guy who does their estimates was busy with another client. The lady at the front desk asked if I could come back in 30-45 minutes but as I was pressed for time and missed making an appointment, I asked her if there was an opening later that day at 3:30pm. She booked me and I came back later for my estimate. I was running a bit late due to traffic but they were very understanding (I called on my way). I got in around 3:37pm and Mike S walked out to my car to assess the damage. He gave me an estimate of $644.81 and said they needed 3 days to restore my damaged bumper as they would have to remove it, fix the damage, paint and make sure it's all the way dry. I told him I didn't have 3 days and he said they could do it in 2 but no less than that. I didn't even have to tell him the color, he knew from looking at my car that I have a pearl white paint on my Subaru. It's not a common white color which was my biggest concern but he assured me they can match it without a problem. The price sounded reasonable and I was set to get it fixed as the damage was slowly eating at my soul anyway so I made an appointment with them. They are pretty busy but I was able to book an appointment a week after my initial consultation. As I did not want to mess with insurance, I was able to decide right then and there that I wanted my car fixed by them. I did notice during our walk-through that the person who hit my car left a scuff on the passenger tail light as well. I pointed this out to Mike and he came out once more and confirmed then added a note to buff out the damage. He did not say it would cost me more but I had anticipated it would in the back of my mind. In the end, they didn't charge me for it and the scuff is gone! The day came for them to fix it. I dropped off my car at 8am without any issues and the next day, I got a call around 2:30pm that my car is ready. My bumper looks like no evil has befallen upon it and my spirits were lifted. During my check out, the lady explained that they stand by their work and gave me my warranty paper, instructions on how to care for my car in the next 2 months, receipt, and a reminder sticker that in February, I should bring my car back for a wash and wax. After leaving the place, I noticed they even vacuumed my car! Such a lovely gesture!!! They charged me the exact initial estimate I had gotten which was what I was already expecting. So far, I am happy with the work that they did. My SUV looks good as new again and I no longer have to stare at that ugly reminder that humans are horrible. As far as the shop goes, it's well-kept with friendly staff and a wonderful dog! If you or anyone you know are ever in need of an auto repair service, I highly recommend you try this place out. They truly are fantastic! read more

Shur-Way Auto Body - Body Shops Near Me - Maplewood, Missouri

This is a solid shop that has been in business for a long time. I've ridden past it as a kid, and driven by it tons of times since then. I've seen their work on what's probably their personal old school muscle cars, and restoration projects, they do good work. I was needing a new windshield and some door dings addressed,, they came up in my Google search, so I decided to check them out. I dropped the vehicle off in the morning, and they completed both jobs by early afternoon. They gave me a ride home, and picked me up later that day. It was very convenient, and the work was satisfactory. They are all around nice folks, and take good care of their employees I learned. And that's why I certainly recommend that you check them out for your needs. read more

Could not be more pleased with the crew here and the work they do. My truck is a peculiar shade of green and the paint match is perfect; the panels probably look better than they do before I crunched them. The staff (both desk and shop) are professional, polite, not condescending, and do not try to take advantage of customers who are in the unfortunate and vulnerable position of having a busted up vehicle. They are communicative and helpful by both phone and email. I don't have a ton of experience with body work, but the general consensus/hearsay seems to be that the prices here are reasonable perhaps even low for the area. Insurance was not a problem at all (I have Travelers for reference); Shurway estimated me, then the insurance adjustor came out and estimated at a lower amount, which is what I ended up paying. They also finished repairs faster than the estimate, which was a bonus. The only bad thing is that the wait time for an appointment is very long: three weeks in my case, which seems to be pretty normal here (sign of a popular shop I suppose). It would definitely be inconvenient if your vehicle is not driveable, but in my case my truck was usable in the interim so it was definitely worth the wait. read more

There are many good body shops in St Louis. Between us, my son and I have 5 cars. Our business has a small fleet of 8 cars, trucks and vans that are driven a lot by multiple drivers. In short, we have used numerous body shops for the many bumps and bruises we've encountered. About 5 years ago I found Shur Way when our GT mustang lost a boxing match with a street sign. (Long story). I was blown away by the service, quality, and professionalism of the entire staff. The work was outstanding. We use only Shur Way since then. They are super busy (good for them) so be prepared to wait until they can get you in. It's worth the wait. read more

Took wonderful care of our car after an accident...made drop off and pick up safe during Covid. Did great work on our car.

Had the tow truck drop my car off here after I was hit by a drunk driver. My car should have been totaled, however when my insurance carrier found out that I took my car there they had confidence that they would be able to fix up my baby good as new! And they were right! This is a family owned business that does extremely well and treats their customers like VIPs! I was kept informed every step of the way by the Office Manager Leana, she is AWESOME! Very honest and reliable shop that I highly recommend! Dealing with them was a pleasure! read more

I was absolutely shocked by how amazing the service here was. We came here after I put a solid dent in my boyfriend's car. We planned to stop by a few places here in St Louis to get estimates. After one stop (shur way) we knew we did not need anymore based on the low estimate and the service we received. BUT IT GETS BETTER. Here's the spark notes: 1. They let us drop the car so we could use it up until sunday, since we went out of town monday morning (they close friday and saturday) 2. They were extremely kind and accommodating when we went for the estimate. Which was already on the low end. My boyfriend had put a smaller dent in another part of the car, and when I asked them to take it out of the estimate (He didnt want to pay for that at this time, it was just me paying for the damage I had done) they said no problem. They recommended we do it because the paint would look better and they could not warranty the repair wihtout fixing everything, but did not push it at all. THE BEST PART is when we went to pick up the car ... 3. They charged us about 100 less then what the estimate said....BUT THEY DID EVEN MORE than they included in the estimate a. They had actually painted over the smaller dent, despite us not paying for it. They even gave us the warranty on the repair!! Overall, amazing service, amazing repair, and low price! (1400 for a repair I was told would be 1500-2000 by autobody shops back home) We plan to refer all of our friends who need car repairs and HIGHLY recommend Shur Way to everyone! read more

Went here after I was referred by Midas in Big Bend. My front driver side door wouldn't open and no one had been able to tell me what was wrong. My dealer wanted to charge me 90 bucks only for the diagnosis! Well I brought it to Shur-Way. They were very busy that afternoon but the nice woman at the front still managed to squeeze me in. I told her it was only day off so she got it looked at for me. They figured out what was wrong but didn't charge me. They had to order in parts so I was going to have to come back. I was given an estimate and it was very reasonable. In fact, they accidentally miscalculated what the cost would be but it was in my favor and since it was their mistake they honored that price. I came back and it took about as long as they said. My car was fine, the price was far cheaper than it would have been at my dealer and I received excellent, attentive service. The office ladies even kept offering me snacks and drinks while I waited. Bottom line: this is a great place. They do great work, the staff is hospitable, and the prices are fair. I will definitely bring my car back here and will recommend them to anyone I know. read more

Ok so... I bump my car into poles a lot. And when I need a fix, I always go to Shur-Way. It's gotten to the point where I don't even go other places for quotes because it's not worth my time. The staff here is friendly and trustworthy. They always do a fantastic job, and when I get my car back it looks brand new. Don't think twice when you need your car fixed, Shur-Way is the way to go. read more

These guys are great! I went in for a minor bumper repair, but with those things, you always worry it can turn into something big. However, they worked me in, and a few clips later, I was back on the road. Fast, friendly service! Note: I did call ahead and make an appointment to look at my bumper. They are pretty busy! read more

Shur-Way Auto Body - Pre-repair, minor bumper damage - Body Shops Near Me - Maplewood, Missouri

This is a great body shop, it was recommended by my go-to repair guy and I have had great work done by them on more than a few times. First of all, their strength is that they are a very practical and pragmatic shop, they do what they need to do and don't oversell you, in fact, they often come up with a best case alternative. There is a touch of south side good old boys here, but everyone treats you not only in a helpful and respectful way, but they also go the extra mile to make the job right. read more

This place is frikking awesome!!! They did quick fixes on my passenger side car door which other places may have not told me about. They didn't charge me a dime! Thank you for your honesty and for being upfront Phil-really appreciate it. read more

they do fine perfect-restore work.. but I needed to save money and get a down and dirty fix that they would still stand behind. Got it! fastened that bumper back on, touched it up and off I went in an hour! Very nice people, clean shop, calm and friendly hound "Ziggy" plus they use the most environmentally friendly products to do the job! read more

Wow! Amazing service from the moment I walked in until I picked up my car. They were there every step of the way to assist me and made the entire process of fixing my car breeze. Genuinely awesome people here! read more

Maybe all the 5-star reviews hyped up my expectations a bit too much, or maybe the folks here just didn't like me, but there really wasn't much friendliness involved in my experience here. They weren't rude or anything, but just gave me a weird vibe that I didn't feel elsewhere. Then again, I suppose their typical customer isn't a skinny Asian med student looking to get minor damage fixed on a budget. Speaking of budget, I came here for an estimate, which came out to be exactly twice as much as the one I got at Carstar. This is a popular place, with a two week wait for the next appointment, but it's definitely not cheap. Perhaps they do amazing work, but for my 13 year old Toyota, I'm going to go with Carstar. read more

My GF has taken her car here many times and always had great results. The folks not only know their stuff, they will take the time to review options with you frankly and honestly. A pleasure to deal with - recommended! read more

My family has taken their cars to this shop for a number of years so I thought I would reach out to Shur-Way when an auto issue had arisen. Their assessment was thorough and helped me make the right decision in how to address the repair of my car. I expect to use them again when the next unfortunate incident comes up. read more

First time using them recently after a car accident, overall super helpful in answering my questions. Leanna is great! She has kept me updated by telephone and email every step of the way as I deal with my insurance company and made the whole process so manageable. Would definitely recommend this place and will come back here in the future. read more

This is a family based business and you can tell...because they treat you like one of their own. Very friendly, very detailed, and very attentive to your needs. I had an after market hood put on my mustang and needed to also paint my door and door handles. They shot me a quote that seemed a little high, but they weren't afraid to negotiate with me to meet my budget. I got my paint done for a very reasonable price, as well as a great decal pin stripe thrown into the deal. Awesome people to work with! They also were very knowledgeable about their paints and set-up and explained to me how they were leading Missouri in their water based paint technology. I don't know...I'm no paint expert, however they are LOL! My mustang look AWESOME now thanks to them! Ask for Mike when you go in...he'll take care of you! read more

I am not one to write reviews, but I needed to share how good it feels to know I gave my $$ to a local business that has such great Customer Service. I took my car in for some minor repair work ($250) but you would have thought I had taken it in for Thousands of dollars worth of repairs. They were prompt, courteous, friendly and overall wonderful to work with and happy to have my business. Working in the Auto insurance business, I have dealt with a lot of body shops over the years (14 yrs), and I think many of them can learn a thing or two about running a business from these guys. If I needed to get my car fixed again, you can bet I'll come back here. Hopefully not in the near future ;) read more

Very happy with the level of service and value the shop places on customer satisfaction. We had our car fixed here after I ran into our garage. I wasn't totally satisfied with the work after we brought the car home, and they were very accommodating for me to bring it back in for some additional buffing. They were very friendly throughout the process and I felt they really wanted to make sure I was happy. read more

Shur-way was not only good, they were exceptional! Very impressed with their customer service and their work. Would absolutely recommend.

4/14/15 3:30PM Shur-way Auto body fixed my stuck Honda Element passenger door. Honda dealership thought repair could be $1000.00 and three days. Shur-way fixed it inside one minute. I will return to Shur-way for any auto body repairs in the future. I am very happy with their service!! read more

I would not recommend these guys to anyone. They took over a month and a half to do what is considered to be a 9 day job. I had no rental car so time was of the essence. I explained that to them so they just strung me along for 6 weeks, constantly changing when they said it would be done. They refused to use the aftermarket parts I requested even though my adjuster had said it was up to me. They lost several spokes from my rims that cost $20 a pop to replace and didn't accept responsibility or even apologize. And to top it all off they billed my insurance double the original quote which, in turn, more than doubled my insurance rate. Go somewhere else! read more

I have had several body repairs completed by Shur-way Auto Body over 20 years. The repairs ranged from minor to major collisions and every experience was positive and favorable. The repairs were completed perfectly (and I am very particular), and within the time estimated. I have referred many friends to Shur-way and they had the same favorable results. The staff is friendly and very customer service oriented, which accounts for them being in business 40+ years. On a separate note, I know the owners are also personally involvd in many charitable endeavors and regularly support the community in which they operate. I would highly recommend Shur-way Auto Body. Terry H. read more

These guys are salt of the earth and really care about their customers. I wasn't even ONE of their customers and one of their guys, Mike, went out of his way to put my mind at ease and I couldn't be more grateful. My husband and bought a 2015 Subaru last month and after going through the whole process, we went to refinance the loan and was told there was a large "ding" on our title indicating the car had been in a pretty serious accident. Of course my husband and I were floored because this was not something that had come up in the sales process. In fact, we were told the vehicle had sustained some damage, but that it was less than $500, and were told to assume it was cosmetic. Once we started hearing more about the accident the vehicle was in, I became very concerned about the safety (we bought a Subaru specifically because safety is my #1 priority) of the vehicle and actually parked the car for a day and drove my husband's car because the information scared me so much. So we called Shur-Way to see how much it would cost to have the vehicle looked over and determine how safe it was. Mike was so nice. He put the car up on a lift and walked me through everything he was checking out. He determined there was some damage from an accident, but the body shop who did the repairs did a great job and the car was as safe as it was straight from the manufacturer. To top it off, he didn't charge us anything! I couldn't believe it. He easily spent half an hour looking over our car, a half hour he could have spent doing body work on another car and getting paid labor, but he didn't. As he put it, "it's a service he provides to the community". Mike and the whole team at Shur-Way are top-notch and deserve your business! They'll be getting some delicious goodies from me to thank them for their help. read more

Absolutely the best!! - new Pilot with less than 2000 miles on it and someone DESTROYED the paint job on the rear bumper then disappeared. Shur-way was able to work it in and it looks like new! Could not work with nicer people!! read more

Shur-Way offers exceptional service at reasonable prices. This family owned and operated auto body shop treats me like family. I go to them first for all my car needs. I've had something as minor as repair of my antenna and defrost switch to much more major body repair from an accident. They also offer service above and beyond the repair such as driving you to your destination and I like that they're conscientious about going green. Everyone that works there, from owner to the person who cleans up, is friendly and offers a smile and greeting as you're in the waiting room.. read more

These guys are awesome! My sister put a huge dent in one of my doors when she backed into it. Every place I went for an estimate (including Shur-Way) said the door would need to be replaced. Not only was Shur-Way the lowest estimate I found, the final price was exactly the same as the initial estimate and they were friendly, helpful and easy to work with during the entire process! read more

My experience was not as pleasant as the rest of the reviews. To start off, the people seemed friendly and easy to deal with. I had a small fender dent to fix with a few minor repairs. Got my estimate which was comparable to the rest of the estimates but I was told it would take 2 day. Having to borrow a car, I was able to drop off the vehicle and was expecting it back in 2 maybe 3 day at the most. The vehicle was scheduled to be dropped off on a Sunday so they could start Monday. By Wednesday afternoon, I had to call and find out what the status was seeing it was a day late and I did not have a car after that day so it was a bit frustrating. I was told it might be done Thursday. Then I called and was told it might be done Friday. Then told again it might be done Monday. I received a call from the friendly receptionist at 5:00pm Monday evening and was told to pick it up. Throughout the wonderful experience I felt I was getting blown off more than getting my vehicle fixed. They did get the car fixed and it looked fine but with a scheduled drop off day and a full week, I would expect anyone to have it looking superb. If I would have got a sorry for your inconvenience or at least an acknowledgement of the delay, I think I would have wrote a better review. read more