I would never recommend anyone go here. The doctor I saw was fine, it was brief, very little follow…read moreup involved. The main issue is with their billing team, specifically the biologics team. Kelsey is not a kind or patient person and has made it impossible for me to receive my medication due to her inaction, all because i don't have a voicemail and she doesn't like that. The front desk staff are also all very short and not friendly, not sure if it is because one person telling them to be unhelpful or if it is just their attitude in general. Go anywhere else.

Idk what these other reviewers are talking about. I've had nothing but great experiences coming…read morehere for several years. Dr Freeland is awesome. He shows genuine care and explains things very thoroughly! His staff is great. Everyone is kind and attentive. I've never been talked into costly procedures I didn't need. Billing is straight forward. Office is extremely clean and inviting. Convenient, nice location. What's not to like?!

I made an appointment with Lakeshore Dermo as I was unhappy with my previous Dr's office. I was…read moreable to get an appointment within a few weeks for a routine mole check - so I was happy with the time frame. Day of the appointment went very smoothly. Office appears to be recently redone - bright and comfortable. Rooms are also nice and clean. The ipads to fill in forms and sign waivers was a nice touch instead of filling out multiple papers. Although I was brought back to the exam room a few minutes past my scheduled appointment time, I was extremely happy with the pace of the visit/ exam. The nurses and the Dr. were all very courteous and kind. I felt all information was relayed to me in a very easy to understand manner. All my questions and concerns were addressed. The exam was very thorough and detailed. I felt comfortable with the amount of time the Dr spend with me and i did not feel rushed or that anything was just "quickly scanned" over. All in all I was very impressed with my first visit and will be making all necessary dermatologist appoints with this office moving forward.

Overall the actual appointment was fine. Front desk was pleasant, easy to schedule an appt. I dont…read moreknow if she was having an off day but the nurse acted like my being there was a huge put off. A biopsy was done and sent off to the lab and thats where everything falls apart. I received bill after bill with additional charges. Yes, i expected a separate bill for pathology, but then they didn't stop. When I called and asked about all the extra charges, I was told the lab had to do extra tests. Hmm, was something wrong? Oh, they cant tell me. You mean to tell me I paid an extra $300+ to have additional pathology done and you refuse to tell me what those results are?!?! I would have to schedule an appointment so that they could make more money. Still have no idea if the skin they removed was cancerous 8 months later. I will never return to this place. What a joke!

I went for an appointment over the summer because I was experiencing some dry skin on the back of…read moremy neck. When the MA took me back to a room, I told her my concerns and expressed that the dry skin was slowly making its way down my back. She took her notes, and left the room for about 10-20 minutes. When she returned, an NP was with her. The NP asked to look at my neck, and within a minute told me she would prescribe a pill, water solution, and shampoo/conditioner. Asked if I had any questions and left. She never looked at the patches on my back or told me why this condition could have occurred. She was in the room for less than 5 minutes, but my insurance had a charge for $475. When I arrived at the pharmacy to get my prescriptions, the shampoo and conditioner weren't included. I was told that they got the script, but were unable to fill it at that location, so they weren't sure why it was sent over. I've tried the topical water solution for a few months now, but the dryness is still present. I did not return for my follow up appointment, as the initial encounter felt rushed.

I really loved my experience here! I usually tend to avoid…read moredoctors of all types because I spend a bunch of money on them just to leave with the same issues I came in with. Derm Institute however exceeded my expectations by quite a bit! I came in with a list of ailments and Dr Nartker had quick likely diagnoses and solutions for all of them. I've had an issue with redness and breakouts on my face and he prescribed medication and a topical that started healing a year long problem in ONE week. I am thrilled! Lovely office, stellar doctor (highly recommend Nartker), and solved skin issues! I'd end by saying that I'll absolutely return to this office.. but I'm actually thinking I won't have to return to any office since they've resolved my issues!

Dr. Ringler did my tummy tuck. He did an absolutely awesome job. I couldn't ask for anyone better…read more The staff was very friendly and professional. I highly recommend him.

I had bilateral breast augmentation by Dr. Ringler back in 1997 & have never had a single problem!read more

cannot recommend this practice based on my experience…read more The office staff was consistently rude, dismissive, and unprofessional. Instead of listening to my concerns or communicating respectfully, I felt like I was treated as an inconvenience from the beginning. Even more concerning, important information was not accurately communicated to my healthcare providers. When I attempted to clarify the facts and correct the misinformation, I was met with hostility rather than a willingness to resolve the issue. Instead of addressing my concerns or taking responsibility for the communication breakdown, I was dismissed from the practice. Being removed as a patient simply for trying to ensure my medical information was accurate is deeply disappointing and raises serious concerns about how patient concerns are handled. Every patient deserves to be treated with respect, to have accurate information communicated to their provider, and to be able to advocate for themselves without fear of retaliation. Unfortunately, that was not my experience here.

We have always been treated well and have had things explained in language that we could understand.read more

I had an elective cosmetic procedure preformed by Dr Alfonso at the Bengtson Center. I could not be…read moremore impressed and I am absolutely thrilled with my results. From the initial phone call to schedule my consultation to my 2 week post op visit, I have been so well taken care of. Dr Alfonso was very attentive and addressed all my concerns and made me feel very comfortable and confident in the procedure. I was so well taken care of the day of my procedure and could not be more thankful to the amazing staff that made the day go so smoothly. I am absolutely elated with my results and I am so so grateful to Dr A. I would absolutely recommend BCAP and Dr Alfonso for anyone looking for a cosmetic procedure. I would be happy to answer any questions about my procedure - feel free to message me!

What an incredible team! Highly recommend this team for any procedure that you are looking to…read moreexplore...from skin care to laser treatments to a full facelift, the results are natural and beautiful. If you want to LOOK as great (and young) as you FEEL, book your appointment TODAY!!!

I've come here for over 10 years and had nothing but good experiences! Dr. Brandt and dr. Keck are…read moregreat

I've been a patient of a few different providers at Grand Rapids Women's Health for nearly a…read moredecade. Dr. Bowes was my original provider here and he is great, but a little quick and often out delivering babies. I recently switched to Jamie, a PA at this office, and she's amazing. She provides great care, listens to all of my concerns and questions, and is open, warm, and nonjudgmental. I highly recommend Jamie and hope she sticks around at Grand Rapids Women's Health for a long time so I can continue to have her as my provider. I've never had any issues with billing, appointments, or anything else. Plus they have a parking lot that they validate, and it's close to my house. Definitely will continue to seek care here as long as I can!

My daughter has been suffering with HS for about a year. She's seen doctors and other…read moredermatologists but nothing seemed to help or calm the condition. Finally I called West Michigan Dermatology and set up an appointment. Although they are booked out quite far (we called in November and she got an appointment in March) I must say the wait was so worth it. She saw Dr. Strikwerda for her first appointment. She was completely nice and knowledgeable about my daughters condition and gave us a few options on how to take this thing on head on. She informed us some options work better than others but each person responds differently. She gave my daughter a treatment in the office and switched her medication. After a year of watching my daughter suffer and be in pain from this condition, just one day after seeing Dr. Strikwerda, she had some relief. The inflammation decreased and for the first time she wasn't in pain. While we know this is just the first step in a long road ahead I am so appreciative of just that one visit. After a year of her suffering just to see her almost back to herself was wonderful. Thank you West Michigan Dermatology and Dr. Strikwerda. I'd definitely recommend you to anyone that asks.