Never have to wait to be called. Physicians &PA'S knowledgeable, provide appropriate care.read more

I was disappointed with my experience. I have an annual appointment to monitor a history of skin…read morecancer, and as a retiree on Medicare, I accidentally mixed up my appointment time. I believed it was at 9:30 a.m., but it was actually scheduled for 8:30 a.m. Rather than simply helping me reschedule, I was told I would have to pay a $50 missed appointment fee. I understand that offices have policies, but I was hoping for a little grace given the circumstances and the fact that I have been a patient for a few years. That $50 cost them a returning customer. I won't be coming back. It's unfortunate when it feels like policy and revenue are valued more than long-term patient relationships and compassion. (I hope that steak dinner was worth it... who am I kidding it's 2026, hope the McDonald's happy meal was worth it.)

I made an appointment with Lakeshore Dermo as I was unhappy with my previous Dr's office. I was…read moreable to get an appointment within a few weeks for a routine mole check - so I was happy with the time frame. Day of the appointment went very smoothly. Office appears to be recently redone - bright and comfortable. Rooms are also nice and clean. The ipads to fill in forms and sign waivers was a nice touch instead of filling out multiple papers. Although I was brought back to the exam room a few minutes past my scheduled appointment time, I was extremely happy with the pace of the visit/ exam. The nurses and the Dr. were all very courteous and kind. I felt all information was relayed to me in a very easy to understand manner. All my questions and concerns were addressed. The exam was very thorough and detailed. I felt comfortable with the amount of time the Dr spend with me and i did not feel rushed or that anything was just "quickly scanned" over. All in all I was very impressed with my first visit and will be making all necessary dermatologist appoints with this office moving forward.

Overall the actual appointment was fine. Front desk was pleasant, easy to schedule an appt. I dont…read moreknow if she was having an off day but the nurse acted like my being there was a huge put off. A biopsy was done and sent off to the lab and thats where everything falls apart. I received bill after bill with additional charges. Yes, i expected a separate bill for pathology, but then they didn't stop. When I called and asked about all the extra charges, I was told the lab had to do extra tests. Hmm, was something wrong? Oh, they cant tell me. You mean to tell me I paid an extra $300+ to have additional pathology done and you refuse to tell me what those results are?!?! I would have to schedule an appointment so that they could make more money. Still have no idea if the skin they removed was cancerous 8 months later. I will never return to this place. What a joke!

I cannot stop raving about the Bengtson Center! Not only is their facility beautiful, it's in a…read moregreat location. There's plenty of parking and the gals there are so warm and welcoming the moment you walk in the door. Making appointments is even a breeze. Everyone I've ever spoken to is knowledgeable and I appreciate that so much. Being put on hold for simple questions irks me and I never experience that here! Everyone is so great and is willing to answer any and all questions. The Bengtson Center also runs different specials every month which is great! I come here for my Botox treatments and see Lisa - she is incredible. She's very gentle and provides education before injecting so you understand everything about your treatment. She takes the time to understand what you're looking for and listens. Even if you're not exactly sure what you want, she makes recommendations of what she feels would be necessary which I totally appreciate. I recommend her to all my friends. My appointments are also usually quick! I can get in and out during a quick lunch. Super convenient!

I had an elective cosmetic procedure preformed by Dr Alfonso at the Bengtson Center. I could not be…read moremore impressed and I am absolutely thrilled with my results. From the initial phone call to schedule my consultation to my 2 week post op visit, I have been so well taken care of. Dr Alfonso was very attentive and addressed all my concerns and made me feel very comfortable and confident in the procedure. I was so well taken care of the day of my procedure and could not be more thankful to the amazing staff that made the day go so smoothly. I am absolutely elated with my results and I am so so grateful to Dr A. I would absolutely recommend BCAP and Dr Alfonso for anyone looking for a cosmetic procedure. I would be happy to answer any questions about my procedure - feel free to message me!

I would never recommend anyone go here. The doctor I saw was fine, it was brief, very little follow…read moreup involved. The main issue is with their billing team, specifically the biologics team. Kelsey is not a kind or patient person and has made it impossible for me to receive my medication due to her inaction, all because i don't have a voicemail and she doesn't like that. The front desk staff are also all very short and not friendly, not sure if it is because one person telling them to be unhelpful or if it is just their attitude in general. Go anywhere else.

Idk what these other reviewers are talking about. I've had nothing but great experiences coming…read morehere for several years. Dr Freeland is awesome. He shows genuine care and explains things very thoroughly! His staff is great. Everyone is kind and attentive. I've never been talked into costly procedures I didn't need. Billing is straight forward. Office is extremely clean and inviting. Convenient, nice location. What's not to like?!

Dr. Ringler did my tummy tuck. He did an absolutely awesome job. I couldn't ask for anyone better…read more The staff was very friendly and professional. I highly recommend him.

I had bilateral breast augmentation by Dr. Ringler back in 1997 & have never had a single problem!read more

Dr. Martin did a phenomenal job on my recent abdominoplasty with Diastasis recti repair. After…read moreyears of working out, I can finally SEE my hard work! Such a gift!! Dr. Martin's bedside manner is professional yet warm and inviting. I Highly recommend Dr. Martin at Elite. If I ever have any other procedure/surgery, it will only be with him!

Dr Shannon performed my tendinitis surgery and I couldn't be happier with my results and my entire…read moreexperience with such a great team at Trinity Health.

I felt like I was walking into a spa that celebrities would frequent. This place is BEAUTIFUL!…read more I had a my first consult and Hydrafacial with Melissa.. and I can't wait to go back. Everything was SUPER clean, from the lobby to the treatment rooms to the bathroom. Melissa took her time to learn about my skin, my concerns, and my goals. Paraffin wax dip on my hands and a warm neck wrap while she was treating my face. She explained everything she was doing, so that I wasn't left wondering what was going on. I felt like she really took her time and was not rushed or on a schedule at all. After she helped explain some things that I may benefit from, some products, some services, etc. No pressure to rebook either. I can't wait to go back, my skin felt and looked amazing. I felt so pampered, too.

I have rosacea and perioral dermatitis that together create so much redness around my nose and on…read moremy chin. Jeana is a laser goddess and has helped my issues tremendously. She willingly tried all sorts of lasers and settings until my red areas finally responded. She is sweet, knowledgeable, highly trained on lasers, and she's just all around awesome. Plus, she stands behind her "work" and will touch up spots / areas to make sure you're satisfied. Go to Jeana at Grand Pearl Spa for all your laser needs. You won't be disappointed!

Dr. Krebiehl is amazing, she makes sure you are taken care of each step of the way. Their…read moreanesthesia team is top notch and so is their on call customer care. Their nurses are also just as caring. Highly recommend, very professional.

Dr. VanderWoude once did very good work and was very nice. However I went to him more recently with…read moresome questions, and he was very short with me. He seemed to be miffed I had seen Dr. Aitken too. He cut my questions off so I had to quickly leave.