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    Stax Plumbing

    3.0 (2 reviews)
    Open Open 24 hours

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    1 year ago

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    Desert Septic Systems

    Desert Septic Systems

    2.9
    (9 reviews)

    I had a very disappointing experience with Desert Septic Systems…read more A septic certification was performed at my property in late December. I was told definitively that my system required full replacement because the tank was supposedly steel and severely rusted. However, the septic system was never located, excavated, or visually inspected before this conclusion was made. Relying on this information in good faith, I contacted their recommended, local contractor to discuss replacement and was quoted $5,000+, which caused significant stress. Because the claim felt serious, I obtained a second opinion from a licensed local company. That inspection located and excavated the tank and confirmed the system was not as described and did not require replacement. I requested a refund due to the inaccurate certification and lack of proper inspection. After receiving no response to my email, I called and spoke with Jeff. I was asked to repeat my explanation multiple times without resolution, and the conversation became defensive. I was told I would receive a follow-up, which never happened. This experience felt misleading, unprofessional, and inconsistent with industry standards for septic certifications. I would strongly recommend getting a second opinion before relying on any conclusions provided by this company.

    EXCELLENT! This is the Company to call: (760) 369-7338…read more A tenant had flushed baby wipes and caused quite a mess... We did not know where 2 of the 3 septic tanks were located on the property. We needed an expert, and needed urgently. Rob immediately came to pump 2 septic tanks for us. He knew very quickly how to locate the tanks. As we watched him, we felt that we had called the right Company. He was efficient, proficient, courteous, and very affordable compared to others. We are extremely happy with this Company. We highly recommend that everyone calls them: (760) 369-7338. We have 3 septic tanks on our property and will definitely call on Rob to pump all 3 every 4 years. This Company can also change your old septic tanks. Excellent Company!

    Stax Plumbing - plumbing - Updated July 2026

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