Dogs are NEGLECTED! Please do not leave your beloved furry family member here, it is not a risk worth taking. I left my 2 furry loved ones at Stay & Play and when I picked them up, one looked as if she had been stranded in the woods alone all week. Her fur was in such a horrible scary state. I asked if she had been brushed all week, she said no. I asked why not, she is in her shedding season and needs to be brushed, as I had told her when I dropped them off, that I brush them every day, or 2 at the most. When I asked why they were not brushed upon pick up, she said that was extra. First, caring for a dog should include brushing as needed, where in this case it was and second, if there was a fee, she should have said, we can brush her but it is extra. She never said that or called me saying that she really needed to be brushed. My poor little dog suffered terribly all week with itching and no care, as a result her skin is flaking. I am crying as I look at her. That is not only neglectful but I feel it is abuse, my dog was needlessly forced to suffer because she could not properly care for her. She told me my dog was like that when I dropped her off, this is a complete lie and I encourage her to pull a still picture from her video camera, as that will prove this is false. Her website says she will take excellent care of your dog, that is deceptive advertising . It also appears she left their harnesses on all week as her hair and skin issues stop at the harness. I have pictures of this severe neglect that if anyone picked up their beloved pet in this condition could only cry and be so angry. If this CLEAR neglect is happening, I only dare to think of the possible other neglect and possible abuse that is occurring. I am filing a complaint with the animal authority overseeing boarding kennels to have this investigated so that no other dog has to suffer the clear and horrible neglect that my poor beloved dog did for a week, it is animal cruelty and should not be allowed to continue. STAY AWAY from here if you love your pet! If I am unable to upload pictures, please feel free to contact me and I can show you as I am sure the owner will respond saying it is untrue. read more