Having driven from SoCal, the front of my car was totally encrusted with bugs. The staff used long…read morescrub brushes to remove that difficult layer before going through the washing machines. It turned out very well! So request that to be done if you need it!

Customer service here is always hit or miss. Jennifer, who takes the car orders, is always so kind,…read moreand the front desk staff are consistently pleasant and welcoming. Unfortunately, today I had an interaction with Enrique that was extremely disappointing. He was rude, harsh, and unprofessional. I've been coming to this place for years, so it was frustrating to experience such poor customer service from someone on the team. I hope management addresses this, as employees like Jennifer and the front desk staff are the reason I've continued coming back.

Whenever I'm in Monterey, I get my car washed at El Estero. They do a terrific job and have a lot…read moreof staff, so it's efficient and quick. The workers are kind and thoughtful. I'm shocked to see some negative reviews. Over many many years, I've only had good experiences. It's not cheap, which leads me to believe they pay decent wages and the equipment is well-maintained.

Second time coming to this place. First time no good, thought I give them another chance. Got the…read moresilver package..nothing special. I just needed my car washed and vacuumed. Car came out, I was watching them wipe it down.. then they said my car was ready.. I looked inside.. nothing was vacuumed! I picked up all four of my mats and put it on the seats to show them.. management came out to check.. I'm sure he was furious too! He told me to wait again, and took my car in for a second cleaning/vacuuming.. I was on my lunch break, this was a total inconvenience and time consuming! If the job was done right the first time.. no one's time would've been wasted! The time and effort that their employees put into this sucks. My advice for the businesses: have management come out and inspect vehicle and approving it before taking customers' money/letting customers drive off the lot. So many workers, but quality of work needs improvement. This could be a management issue.

Amazing service all around. José was able to detail my vehicle to like new after some water…read moreflooding. Definitely would recommend.

Five stars is not enough for this guy. That's the quality of the job he did. My car had not been…read moredetailed in years. It needed work. And now it looks great again! He was able to remove dried on tree sap. This guy is great.

At least they open early and my car is ready quickly. I wish they did a little better job with the…read moremachine.

Friendly, polite, and genuinely helpful employees make every visit a great experience. I absolutely…read morelove coming to this car wash in Carmel-by-the-Sea. Thank you for being here and for having such an amazing team. Your outstanding customer service is truly appreciated! May God continue to bless everyone in everything you do. Happy customer......

I used my debit card to pay for a car wash. My intention was to spend $5.00, but the machine…read moredidn't activate so I kept swiping until a green light came on. initially there was a $10.00 fee, and today it's $20.00. this was my first time using King Klean Car Wash in Monterey. has anyone else had this experience?

This place is a godsend. After a few weeks here in PG, our car needed a wash, but we don't do…read moreregular car washes because we don't want micro-scratches. So off to this do-it-yourself place we went. It costs $1 per minute to use the sprayers, so you need to work quickly. The machine takes bills (but doesn't give change) and cards. We were to afraid to swipe our card in this outdoor machine, so we paid $10 for 8 minutes of the sprayer. We followed the instructions on which spray cycles to use (it's very simple and self-explanatory using their signage). We didn't come equipped with towels, which would've been ideal, but no matter. Our car still got clean for the most part, and it was with the $10. We will use this option again, but will bring towels next time. Note that the auto dryer is out of service. They also have vacuums you can use for a fee (we didn't).

Look no further. These are the guys. I've tried them all and no one compares. My cars didn't look…read morethis good when I drove them off the lot. They are on time efficient and lovely. Edwin is a perfectionist and I'm so glad I found him. Will have him on a regular rotation now. Beware of regular car washes they can ruin your paint job. Go for the ease of them coming to you. Tell 'em Lauren sent you.

Very pleased. They responded quickly, came out and did a quality cleaning. Would absolutely use…read moreagain. Thanks Edwin!

The service is very convenient, I'd love that they're able to come to me, and they always do a…read moregreat job!!

Anthony and his staff are THE BEST auto detailing service in the Monterey Bay Area...and I'd argue…read morein the world :)! They are fast, professional, thorough, detail oriented and do amazing work!! I recently had them detail a truck I've owned for 14 years that I was going to list for sale. This was a truck that lived its life like a truck. Worked, played in the dirt etc. They come to you, pick up your vehicle and drop it back off. They did such an amazing job breathing life back into it, I almost didn't recognize it and was blown away at the finished product! Not one square inch was overlooked! I highly recommend Anthony and his staff and can not say enough good things about the extreme quality and level they operate at!

I was very impressed with the quality of the the service I received from BrightStar…read more They came to my house and did the Wash & Wax By Hand or Machine for $120.00. In total five different men came to wash and wax both the exterior and interior of my car and had the work completed within approximately 80 minutes. Their team leader was very knowledgeable and willing to share lots of useful tips on maintaining a car at its' very best, including recommending products and even a PPF vinyl covering to protect from UV and scratches. I will definitely be using their services again, as I was very satisfied with the quality of their work and friendly and knowledgeable staff. Please see the picture below for the impressive results.

Nice people, nice work, fair pricing! I have recommended them to friends and customers as well…read morewith good feedback.

Steven went above and beyond taking great care in detailing our car. He's the kind of person that…read moretakes pride in his work and you're happy to pay for his services. The car had rodent feces and empty shells in engine compartment which his steam cleaning totally eliminated. The interior had been accessed as well, and the upholstery cleaning and outside wash made a 2013 car look brand new again!

Steven cleaned the interior of my 10 year old car and it is LIKE NEW. I'm retired and on a budget,…read moreand at first I was hesitant to pay what he (and other detailers) were asking, but I'm so glad I went ahead - By the Bay Detail is worth every penny. My senior short haired dog has spent many, many hours in my car - it got awfully funky and my occasional vacuuming didn't really help with the smell or pick up the fine hairs. Steven is very responsible and responsive. He is a nice young man who checked in repeatedly and did what he said he would do. Honest and on time. I couldn't be happier with my "new" car. My fabric seats and carpet are CLEAN and fresh without an overpowering perfume smell. I highly recommend By the Bay Detailing.

I recently purchased a Ford F150 and wanted to protect it since it'll be parked outside primarily…read more(Too large for my garage). I had the front side windows tinted to match the rear windows, and a light tint placed on the windshield to reduce UV rays and IR damage. The windshield tint is not noticeable and seems to be a common aftermarket installation; particularly in areas that get a lot of sun. During a very warm month of March, it seemed like it kept the interior cooler, putting less strain on the A/C. Gabe also applied PPF over the front of the vehicle and tailgate as well as door cups. It's nice knowing these surfaces are protected from rocks, and anything that could chip the paint. A lifetime ceramic coating was placed over the top of everything to promote a lasting shine and protection for all surfaces. This is the third vehicle that Gabe has provided this service for me, and he always does a great job. High attention to detail, dependable timelines and a fair price. His new shop in Marina is very nice and reflects his quality oriented business.

I spent some time researching for the best place to tint my windows in the area. I came across…read moreElite Auto Spa and read a lot of great reviews online. I gave them a call because I had questions about ceramic window tint. I spoke with Gabriel who was very patient and super knowledgeable. I didn't feel rushed or felt like he was just trying to book a sale. Gabriel took his time and really explained the whole process and how ceramic window tint works. I booked my appointment and the service provided was top notch! Gabriel and his team did a fantastic job with the tint on my Toyota Tacoma! If you're reading this as I was before pouring over reviews looking for a reputable place. I 100% recommend Elite Auto Spa!