Alisha was absolutely amazing. Very hospitable and friendly. She has made our staycation amazing so far. Always has a huge smile on her face and her laugh brings joy. Had an amazing time staying here so far and will definitely be back to stay again!! read more

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We just spent three days at the Staybridge Suites Indianapolis-Carmel, and my wife and I agree that we'd be happy to return. The suites were very clean, large and well appointed with full sized fridge, toaster oven, microwave and kitchen. Popcorn and dish soap on hand for you, too. Housekeeping comes quickly (tip them, of course) and does a good job. Plenty of storage, a laundry hamper, ironing board, etc., two TVs, decent lighting and seating throughout. It was quiet and the bed was comfortable. The shower was adequate, the toiletries were fine and the vanity lighting was sufficient; air flow was such that the shower did not steam up the mirror and a fan turned on along with the light in the bath/WC area. There was a lovely patio out back with lots of comfy seating. The breakfast was pretty terrific in a comfy area (ice and drinks available 24/7) and all the staffers we encountered were helpful and friendly. The hallways and elevators were a little shabby, but other common areas were great. I looked but did not find a safe for valuables. After our first night, we returned from breakfast to find our rooms were being serviced by housekeeping; unlike the situation in other hotels, the housekeeper did not confirm our identity or block us from simply walking into the room. We discovered another person - a 9-year-old child - quietly relaxing on the sofa while she worked. It turned out to be no problem in our situation, but the lack of a safe and these security issues would give me real concern had we kept valuables, confidential materials or anything dangerous in our room. As it was, I kept the "no housekeeping" magnet on the doorframe after our second night. With that exception, it was pretty perfect for what we wanted. Not upscale in any way, but with everything you needed. read more

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Great room, in good shape, great breakfast, food was hot, good bed, full kitchen. Nice all around. Only issue was they need traction stickers in the tub. Watch it! I almost ate it twice. Everything else rocked. Would stay here again! read more

I have never stayed in a hotel with as much noise from upstairs. People stopping their feet and seeming to enjoy dancing around noisely

Alisha at the front desk made our stay very enjoyable. She greeted us every time we went to the front desk and made sure that we were taken care of. I will definitely be back! read more

This hotel is a good option if you're staying in the northern part of Indy. It's an area with lots of HQ type businesses and other hotels. There are some restaurants within driving distance (10-15 mins maybe). The evening reception (Mon-Wed) is always a nice touch at the Staybridge. Free Beer and wine (yes please, even if it's Yuengling and Coors Light) and some hot food prepared by a super friendly staff. Probably one of the friendliest groups I've seen. Breakfast was also awesome with fresh biscuits and gravy, eggs, sausage and oatmeal too. They have lots of carbs as well as some fruit and yogurt options too. I will say the biscuits came out fresh and were crispy outside and steamy moist inside. Check-in was quick and easy with the keys being ready and this location put the receipts under the door which made checkout easy as well. Some hotels stopped that with the receipts, but they didn't. There was some trash in the hallways that was there in the evening when we arrived and again in the morning, and although guests are putting it there, you'd think someone would notice and get it cleaned up. The rooms were a little dated, but he bed is comfortable, their towels were nice, and there was a small bar of Dove soap to take me away to a relaxing shower (wait, that's Calgon). I'd stay here again though. read more

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This place was cozy and comfy. It accommodated my family and I for an evening's stay during our family trip. The breakfast is superb and there's ample seating. When we had checked out, we had already driven pretty far on our way to Indianapolis Motor Speedway and my sister remembered her earrings on the kitchen counter. We called back the hotel and they said the room hasn't been cleaned yet but we are more than welcome to go back and check for the earrings. Thankfully, my sister was able to find and collect her earrings back at our room. Thank you to the staff at Staybridge Suites Indianapolis-Carmel! :D read more

I stayed at this hotel back in March of this year due to a week long work conference. While the hotel is about a 30 minute drive from the downtown area, I really enjoyed my stay. The hotel is in a neighborhood area and quiet at night. The staff was amazing the times I approached or called downstairs with questions. The room felt homey, clean, and mostly the bed was comfortable. Breakfast is the standard hot items that a hotel offers. Overall I recommend this place and will request my employer to place me back in this hotel when and If I have to return to the Indy area for work. read more

First time coming here. This place was a great stay like any other Staybridge I've stayed at. It felt like home, it reminded me of another Staybridge Suites I've stayed at but apparently that was the one I had stayed at in Novi, Michigan but this is what Staybridge Suites reminded me of. Staff here is warm and friendly, I love the layout of the hotel, easy to get around. The rooms here are absolutely beautiful. I loved how they're designed and they have all the appliances, utensils and other little things to make you feel welcomed. I would highly recommend returning to this location and other locations! read more

Stayed there this weekend. breakfast was great! Staff was helpful and nice. Room was clean and well kept. Only thing that was slow was the WiFi. Pool was great. great hotel! read more

Great place for the money! Solid breakfast (but not to the Embassy Suites level) and solid happy hour (again, not Embassy Suites level, but solid). Rooms are good, but if you go with the kids and you get a suite, be aware that the rooms don't lock. They have doors that might close, but might not, and nothing keeping a kid from popping in mom and dad's room at any point (not an issue for us on this trip). Good location in Carmel, clean, and we'd stay again. read more

My fiancé and I had a really good experience here and were very impressed with the customer service! Kat helped us find a room last second in the middle of the night after having to leave another hotel unexpectedly due to a poor experience. We stayed in a studio suite, which had one bed, one bathroom, a living room area, and a kitchen. The kitchen worked perfectly for cooking all of our meals for my specific dietary requirements. The room was clean and had a nice view of the courtyard. We also liked the walk-in shower. It was peaceful and quiet, and we felt safe staying here. The only complaints I really have are the strong chemical smell in the hallways and initially in the room. My fiancé and I have chemical sensitivities, and I have asthma/allergies, so if the hotel used a more natural, fragrance free, non-toxic cleaner, it would have definitely made our stay better, as chemicals typically make us pretty sick. I would definitely recommend this as an area for improvement, as many people have health conditions that make them very sensitive to harsh chemicals. In addition, the hotel was going to be paving the second and third day of our stay, which would have been nice to know up front when we called about a room. The tar scent was very strong in our room and made us very sick, again due to the chemical sensitivities and asthma. This may be something to mention up front to guests that are booking a stay. Overall, this was a good experience with excellent customer service, a suite style room for a great price, and a clean atmosphere! read more

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Be wary of this hotel. Poorly run and operated. Checking time is 3pm. I arrived at 2 and was assured that my room would be ready by 3. While I waited, a table filled with 6 hotel loud And obnoxious Staybridge hotel workers sat during my wait. I was unable to work given the noise and distraction and arrived at 3 as requested. I was just turned away by the front desk clerk and told that my room was still not ready. I suppose that I shouldn't be surprised given that there were no workers available to work on cleaning the rooms as they were all on break. That said, I wasted valuable time because of their incompetence and the manager failed to address the situation, nor did she call me to alert me that my room would not be ready. As always, buyer beware. Seek other accommodations if you have the option. Best of luck if you should decide to endure the incompetence offered by the management of this hotel. read more

The people here are amazing!! The stay was great. Even better, we accidentally left my son's blanket when we checked out, a couple weeks went by before finally calling them. They had it and are mailing it to us! Can't say enough great things for them. read more

Wow.. Last min decision to stay here over our Indy staycation and we were so glad we did ! everything was absolutely perfect rooms were clean and bed was ohh so comfy - everything we needed and wanted available! Fridge microwave in the room . We did get a one bedroom it was like a an apartment . breakfast was great! pool and hot tub was wonderful, family friendly. They do allow pets but long stay places do. Some hallways did have a cleaning smell but Again most hotels do. Off the lobby was a little tv room with cartoons on in the morning made kids happy. The office staff was attentive , friendly, knowledgeable & seem to have a desire to make her guests happy. Great job! read more

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I stayed at this hotel in Carmel, IN at the end of February. I was up here for a few days for work. The hotel is situated not too far from the I-465 and U.S. 31 interchange. I arrived around 7 pm Monday evening after getting the rental car from the airport. Traffic wasn't too bad even at that time. One of the first things I noticed is that they know how to clear the roads of ice and snow, unlike here at home. The staff member at the front desk was great and got me a room on the first floor. At that point, I was exhausted, so I went to the room. The room was quite nice and spacious. The suite even has a dishwasher. There was plenty of room to be able to get clothes stored, etc. There were two things that were missing though, and is the reason I gave only four stars instead of five. The first is that the rooms have no in-room safes. The other reason is because this is one of the few hotels I have been to that doesn't have separate recycling for items such as bottles, glass, etc. I happened to be here during the week, so Tuesday through Thursday night, they had a social hour with food and drinks, including alcohol, all at no charge. All of the drinks were served by Donna, who is the sales director for the hotel. She was great to get to know and have fun with over those few days. The one who handled getting all the food out, etc. was always on point and kept things well stocked (I believe her name was Diane). With the social hours there, I was also able to meet some others staying here from all over. It was fun and helped break up the end of the day. If you are in this area for some reason, this is a great hotel to go to. I don't think you'll be disappointed. read more

This was one of the worst hotels I have ever been to. When we pulled into parking lot with our three kids , people were smoking weed out of pool noodles at the front entrance !!! The whole hotel smelled like cigarettes. The carpets were flithy and they had no housekeeping. The two rooms we had smelled like dirty animals and the bedding wasn't clean. The kitchenette was dirty and the scrub brush in the sink had old food in it . What looked like shit stains were smeared on a room door . There was a couple eating McDonald's in the lobby with no shoes on. We immediately went to the front and told her we weren't staying . She didn't seem the least bit surprised. Absolutely disgusting hotel. The only thing that was pleasant was the lady working at the front desk . read more

Attended a meeting here with a small group. We did not stay here so I am not rating the rooms or related aspects. The room we were in has a listed capacity of 45; that would feel crowded. Our group was 10 and the room was very comfortable for us. Restrooms were very close and kept clean. Room temperature was about right and was stable. The hotel location is convenient and less than a mile off I-465. Coffee and tea selections were good as was the taste. They are set up for breakfast daily and guest reception select evenings for guests staying there. read more

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I was so happy to stay here! The rooms are up to date clean and spacious. The free breakfast was fantastic with multiple options and promptly refilled. The late night front desk clerk Julie was so helpful and gave us a discount after having to book this hotel due to poor conditions at another companies hotel. The shower also have great water pressure and the bath products they provide are high quality. read more

It's okay place - middle of nowhere that you could walk to. Must drive to places. If pets don't bother you then this place is good for you. They allows cat and dogs there. The room is cute and cozy. The negative thing about this place is too many people and pets roaming around. Feel like I was at a pet fair. No privacy. Like I said, it's okay - wish no pets allowed but those days, people are starting to travel with their pets. Pool is ok but small. It was crowded. read more

The Indianapolis Staybridge suites is the new kid on the block on a stretch of US31 that has plenty of big name hotels (Hilton, Marriott, Wyndham, Sheraton, etc....). This beautiful hotel opened in the spring of 2010. I've stayed here twice now and I'm very pleased with the service and the quality of the rooms. Because it's so new, all the furniture is very nice and the beds are amazing! I always have difficulty sleeping when it's not in my own bed but I've always had a good night sleep at the Staybridge. The best part is that they have an amazing courtyard in the back with tables, chairs, fireplaces and BBQs. Every Tuesday, Wednesday and Thursday the Staybridge hosts the Sundowner reception in the courtyard. This means free food and drinks for guest and a great chance to socialize with fellow travellers. They even BBQ for guests every Wednesday night! This is fast becoming my favourite hotel in Indy. read more

Can I say that this is my new favorite hotel. From the moment you walk into the front door and are greeted by the staff, to the friendliness of the housekeeping staff, to the excellent layout of the rooms and the cleanliness, this hotel is exactly what you should get without paying a small fortune. I will recommend this place to anyone coming to the area. Great beds and pillows, Free Wifi that works great, The Pool, the free laundry, the free breakfast, the cookware and appliances in the suites, there is nothing negative to say about this hotel. Well done people. This is how it's done! read more

First time at Staybridge Suites. This Carmel location is great. We had a comfy king bed with second TV. Stocked kitchenette with full size fridge great for leftovers and drinks! Comfy love seat with flat screen TV. Pool and hot tub are nice. Good breakfast and fun evening reception Mon-Weds. The employees are exceptional and will make your stay very enjoyable. Mary, the Sales Director is warm and super friendly. She lights up the evening reception. Kat handles the front desk overnight and is very kind and generous with her time. She will gladly help you with all of your questions. Highly recommend this suites hotel. read more

In a drive from Houston to Indy, we stayed in three hotels and this was the nicest by a mile. The hotel was spotless and the staff was really nice. Two different rooms were comfortable, spacious and sparkling clean. Two big bonuses, free on-site laundry and the free breakfast buffet make this place a great choice. They have four washers and four dryers for hotel guest use, just bring your own detergent (or buy one-shot packs in the hotel shop for $1). The breakfast buffet was quite delicious, with make-your-own waffles, biscuits & gravy, eggs, sausage, yogurt, fruit, cereal, etc. And they let you bring pets for a small fee. read more

My family has had the chance to stay at this location a few times already, and each visit has been wonderful. Spacious rooms, accommodating staff and great breakfasts. One of the biggest selling points for us is the theater room... big screen TV, surround sound and about 9 big cushy recliners. You can't reserve the space, it is a first come first served basis, but we planned an early evening and had no problems. We rented an action flick, ordered a pizza and thoroughly enjoyed this perk! read more

I stayed here as part of a wedding party, and a block of rooms were reserved at this hotel, so I obviously made my reservation here at the block rate. The wedding was the same weekend as the Big Ten Championship, which made me a bit concerned about rowdy fans possibly impinging on much-needed sleep, following a flight from California, and all the hectic bridesmaid "stuff" I'd have to do all weekend, leading up to the ceremony on Saturday afternoon. I especially was skeptical when I got my key card, and my room was on the first floor, adjacent to the exercise room. Thank goodness I was wrong on all counts! The football fans that were staying there were not on my floor, anyway, and the ones I met at breakfast and in passing were friendly, chill people, which was much needed and refreshing. The breakfast was really good, and higher quality than you'd find at a Comfort Inn or similarly-priced hotel. Since my dad and I are a tad confused by the "Roundabouts" that seem to heavily define Carmel, we were asking the staff a LOT of questions about how to get around the area, and none of them got angry or frustrated with us. We had the hang of things by the time we were heading back for California on Monday ;-) Would absolutely recommend coming here for a stay in the Carmel area, and looking forward to staying at Staybridge Suites elsewhere in the country, and hopefully having a similarly fantastic experience! read more

Staybridge Suites Indianapolis-Carmel - TV, view from my bed - Hotels Near Me - Indianapolis, Indiana

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Total luxury for our family of 5. We liked it so much we stayed here on our return trip too. The mini movie theater was a hit with the kids. The staff even offered us some of the food from their holiday potluck. read more

I am a frequent traveler who has seen it all- both the fantastic and the totallly unacceptable.. this hotel is fantastic! For business travelers or families , this hotel is inviting... it is a pretty new hotel for starters.. so very clean... very quiet too..the lobby area was great, and going into our 1 bedroom suite we were very pleasantly impressed with the attention to detail. You will not be disappointed! read more

I had such a fun time at this hotel. I was there for a week long training but they made me feel right at home. The hotel itself is beautiful, clean & up to date. There is a huge pool/hot tub to enjoy, as well as a free breakfast everyday and a light dinner with free beer and wine 3 days a week! My room was serviced and cleaned everyday. I had fresh towels everyday as well. Awesome. Both Drew and Robbie are the sweetest staff members. They were both very helpful and I was able to have a nice conversation with each of them. I had a 10/10 experience and I hope to stay in your hotel again very soon! read more

Staybridge Suites Indianapolis-Carmel - Kicking my feet up in the theater room! - Hotels Near Me - Indianapolis, Indiana

I am staying here until I move into my apartment in Carmel. The room is nice, with a large closet, small kitchen, couch, and desk. However I have not been able to sleep through the night here due to the volume of other guests. I am on the first floor and throughout various times during the day (and night, sometimes at 4AM) it sounds as though the people above me are stomping around. Sometimes there is an even louder noise as if something has been slammed down on the floor which has awakened me multiple times. The walls are also pretty thin so you can hear what anyone is saying outside. I am a heavy sleeper normally, so this is all very surprising to me. Not being able to sleep well when I am here over a week has definitely lowered my rating. read more

Unless you feel it is okay to pay money to get bitten by bed bugs and feel very uncomfortable for about a week, I would not stay here. An email apology with a "due to the nature of the travel industry" explanation preceded the charge on my credit card. As I write this still itchy with large red welts on my face, arms and neck a week later, I am stunned that they did not reverse the charges on my card or reach out to me personally to apologize. In fact, after receiving a survey on my experience with a chance to post it on the IHG site, it was REJECTED. I understand hotels do not want guests to know they have a bed bug infestation but feel compelled to warn fellow travelers before they end up in this awful situation! read more

I saw someone else complain about black mold after I started noticing my allergies acting up here. The carpets in the halls smell like chemicals. My room was unsettling due to strange odors (a faint burning smell, rotten meat in the sewer, or worse). There was also some stickiness on the carpet. Everything appears relatively new though. However, If you have other options, I'd skip. I know I didn't really rest well here at all. read more

The suite was perfect - living room, kitchen, bedroom all were comfortable and well equipped. Plus the free breakfast buffet was amazing. I'll be back. I wish Staybridge had locations everywhere I travel! read more

I definitely enjoyed my stay here. The rooms are spacious and have a kitchen with microwave, sink, full size refrigerator and even utensils and plates. They also have complementy breakfast in the morning and free beer, wine and food from 5:30-7 or 7:30pm from Tuesday-Thursdays. Awesome! The staff was friendly and amenities were clean during my stay. Easy 5 stars. read more

Love this place. 3rd time we have stayed while visiting family. 2 bedroom suite is just perfect for our family. And they allow pets. Always clean. Always friendly. Good hotel breakfast. So Comfortable to stay in. It really makes our visit enjoyable!! read more

Our family and friends stayed 4 nights for a wedding. It could not have been a better place for us to gather. They have a beautiful patio and outdoor area for us to all gather and visit. There was even free food and booze for us to enjoy on Thursday night (tues-Thurs is free food and drink nights). My kids loved to watch movies in the theater room and also swimming in the pool. The saleswoman went above and beyond to be sure we were all content. I would recommend this place for everyone, but especially people with kids. Oh AND our room had a full kitchen and two bedrooms two bathrooms. It was worth the upgrade when you have little ones. read more

I would like to give 5 stars but having two little ones in the pool, the staff came in right at 11pm and stood, not politely quite intimidating to say the least demanding ppl to get out. To tell a 10 year old the pool opens next day at 8am when finding out its 9am was not a fun situation. Will stay elsewhere read more

Off of US-31 and behind a block, it was a little difficult to find at night. However the hotel was great. Comfortable bed, newer quality stuff. Staff was super friendly. Wifi was decent when I used it. Definitely will stay here when I come back to the area. read more

The hotel is clean and provides you with everything you need. But what stands out are the staff. Each and everyone has helped me with the smallest details in what has been a very personally difficult two weeks: from those that keep the dining area stocked and running to the room cleaning staff, the maintenance men and the front desk, we never experienced one interaction that wasn't above par. Would highly recommend if cleanliness, friendliness and efficiency are what you seeking. read more

I second Scott!. We have been staying here for two months now. From the staff to the hot breakfast, and happy hour Tues-Thu has made it not only a great hotel but and friendly homey environment. The staff is knowledge, helpful and accomodating. They have delivered my mail to the door very timely, copied and faxed paper work for me. read more