Overall, this was an okay stay, but there were several issues that made it less enjoyable. The room had a very strong unpleasant odor from the moment we walked in, and the air conditioning struggled to keep the room cool throughout our stay. To make matters worse, the hair dryer in the room didn't work, which made getting ready more difficult for my wife. On the positive side, the breakfast was really good with a nice selection, and the hotel's location was convenient for where we needed to be. If the maintenance issues and room odor were addressed, this would be a much better place to stay. read more

I'd suggest you invest in maybe a bucket of water and some soap? If you're going to charge me that kind of price for a room. Could you please apply yourselves and make it clean? Hotels at this level should take pride in presenting fresh, clean rooms for guests, but instead it felt like corners were being cut. It was uncomfortable knowing the basics weren't being handled, and it left me questioning whether deeper cleaning was happening at all. If Radio Shack and Yugo decided to make a hotel... Come'n Man! read more

We stayed at this hotel on a trip to Denver. The hosts at the front desk were friendly, however, the property needed cleaning. In our room, the bedspread was soiled, the glasses and cups in the cabinet were not clean (I wiped my finger around the inside of a coffee cup and it came back brown), the bedisde table was well worn, and overall, the room smelled like a sweaty locker room. The halls and the breakfast area needed vacuuming. I've stayed at other Staybridge propertis that were well maintained, but I will work to ensure that I do not stay here again. read more

The first thing that you will recieve is an awesome smile and wonderful positive Vibes from Ms. Lorrie!!! The suite that The BooBesties was in was very, very, very nice!!! We would/ will definitely be back!!! My waffle was awesome and thank you to the young brother who schooled me on how to make mine. Also huge shout outs to Ms. Donna who made sure that the food stayed hot and fresh!!! read more

Staybridge Suites - Hotels Near Me - O Fallon, Missouri

Jackie is great and uplifting to see in the morning! Breakfast was fantastic! Hotel staff was welcoming

Have someone at the front desk answer the phone. Gave up after 4 tries Tub/shower would not drain so we had standing water in the tub. Disappointing stay read more

Evan had everything setup and all was good would come agian just because of him he had nice manners and was trying hard today to keep everyone happy read more

Last night was the second time we stayed at this hotel. This time we booked using IHG points. As a follow up to our on line booking we called to request a ground floor room because my wife has vertigo and we have an elderly dog. The front desk person named Dee has a horrible attitude and has been rude both times we stayed there. She proceeded to hang up on us four times. We thought the hotel was having phone troubles so we called IHG and asked them to please call and request a ground floor room and to alert them to the fact the hotels phones aren't working. The IHG representative put us on hold while calling to make our request. He returned a few minutes later and informed us the request had been taken care of. We asked about the phone and he said Dee picked right up and he had no issues. Upon arriving I checked in and of course Dee was there. She was dismissive and once again extremely rude for NO reason. We don't know this women and have no idea what we did wrong. My friend manages several IHG properties and I asked him what I should do. He suggested I talk with the manager so as I was checking out today I asked to talk with the manager Crystal. I was told Crystal was on a conference call and would call me. That was hours ago and no call back... Now the hotel itself is in a great location but it is very dated, the breakfast food both stays was horrible as was the evening happy hour. We stay at Staybridge Suites all over the country and have come to enjoy them. This location falls far below any other property we have stayed at. I cannot recommend this property. Avoid it! read more

Super nice! We had a suite with 2 bedrooms each having their own bathroom. Temperature was separate for the rooms allowing us to choose our own temp settings. Bedrooms were clean, roomy, and nicely decorated. Nice sized bathrooms with soap and shampoo dispensers and a hair dryer by the sink. Main living room and kitchen were shared. Big TV and comfortable seating. Kitchen was stocked with necessities and even microwave popcorn. I would definitely stay here again. read more

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Management at this hotel was excellent. We had to switch rooms since the first one had a broken AC, and they had no issue doing that for us. Breakfast was great - nice variety of hot and cold items. Facility is clean. On the last day, we needed to have a super late checkout (don't want to bother you with the details as to why), and we spoke with with the Assistant Mgr Abhi. He was able to work it up the chain and found a way to make it work for us. read more

Did somebody say breakfast?! What an incredible hotel, typically for long stay guests which is great because the staff makes you feel like family. you can't beat the inclusive breakfast every morning. The staff couldn't be friendlier especially Jessica, Jeanna, and Jackie. They have been so kind and accommodating, did I mention the facilities are sparking and well kept! Staybridge guest for life! read more

Staybridge Suites - Hotels Near Me - O Fallon, Missouri

Beautiful room with kitchenette and comfortable bed. Plenty of room to set up a business area for working. Dogs were comfortable with space for crates to use overnight. Good walking areas for the dogs. Close to a grocery for stocking the kitchenette. Drive to Purina Farms is about 25 minutes if you go through the valley which is a narrow and winding road but fun to drive. Staying there again this year for the same show. read more

Staybridge Suites - Lots of good space to walk dogs - Hotels Near Me - O Fallon, Missouri

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This Staybridge Suites seems to be a little more dated compared to any of the others we have stayed at, it's weird to because I think it was built in 2010. The bathroom door wouldn't shut, the top hinge was a rusty mess and there was a large drywall patch above the shower that was halfway done. The A/C was also fairly loud and the bed was not very comfortable either. If I were to stay here again I would definitely try another room. When we arrived and asked to check-in (4:15), they said they didn't really have any rooms available due to 49 people checking out at noon? I wouldn't think it would take 4 hours to clean a room? They did find us the room and were still cleaning rooms at 7:00pm. Looks like they may need more staff on Sundays. At check out I expressed my concerns/issues with the staff and they said they would check into them. Also they stated the hotel was built in 2004 not 2010 as I had thought. That explains the dated atmosphere of the rooms. Just an FYI, there was a brand new Sleep Inn next door that was almost completely empty. Guess no one has found out about it yet? 10/30/17 I received an email from the manager of the hotel stating they had addressed all of my concerns and asked if I wanted a credit or points added to my account. Way to go Staybridge Suites, it's comforting to know you actually listen to your patrons. read more

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I have lived in hotels as I travel for work since about '98. I have stayed in no name motels in the middle of no where and high end places like the Four Seasons in Maui (a great stay by the way). That being said, there is really only one specific property I look for when traveling across the US and that would definitely be the Staybridge Properties. Why? Here we go.... Price. If you're traveling for work, be sure to check with the front desk to see if they have any arranged deals with your employer. Even if you are traveling on vacation or have to foot the bill on your own, the price for what you get is amazing. Laundry, great gym, well maintained pool area, business center, and the best free breakfast of any property around. This specific property is clean from the lobby to the room. Clean dishes in your room (and even a dishwasher for those of you on an extended stay), bathrooms were great, sheets were very clean and comfortable, really can't say anything negative or concerning about the cleanliness. Staying during the week? Check out their Sundowner. If you're having to pay for your stay, save some extra cash with their week day meals. Are you going to feel like you're eating at a 5 star restaurant? No, but the meals or appetizers they offer will hold you over until you're ready to go out or be enough if you've had a long day at the office and don't feel like going out or spending money on delivery. Best of all, the staff. Friendly and always looking out for you. You don't feel like just another guest, they definitely make you feel like you are the only guest. This week there were even a few little league baseball teams staying here and, despite the added stress of kids running around, the staff kept composure and a professional attitude the entire time. As of today, I'll be extending my stay based purely on the staff alone. Whether you're looking for an extended stay property or one night, make sure you check out the Staybridge in O'Fallon. read more

Staybridge Suites - view from room - Hotels Near Me - O Fallon, Missouri

This hotel needs a lot of work. My company stays here every summer for 2 months and it seems to be getting worse every year. So much so that I felt compelled to write this review. To start with the rooms... the air vents have dirt and dust around them which make the furniture cover in dust fast and in return the housekeeping do not clean surfaces through your stay, even if you dont have anything on them. The bath tub has pink mold around it. I had to clean it myself before using it. The house keeping always forget to restock items, toilet paper, dish washing soap, some times towels. Once I had to call for towels after a cleaning and the front desk said I needed to wait because they had to wash them. (?Right) around 10pm I called again after waiting 2 hrs the front desk and they said to come get the towels. Housekeeping didn't make the bed after a clean they just threw the cover over the pillows and once I came to my room during a clean and the house keeper was sitting on the bed watching tv. They never mop the floor unless you call the front desk. This what you get for 114.00 a night not including taxes which are 25%. The fitness center I must say is nice. The Equipment is newer although they never have sanitizing wipes/spray for the machines but they have hand sanitizer. I was here in 2019 and they never had towel either which they have a rack for but don't use. There never anyone at the front desk. A lot of locals come to swim here which over packs the pool area. The pool area is hardly ever maintain. The chair are moved back a couple times a week by Tom who is the from desk. There 2 pool lights out and the bbq area is missing a light. The bbq area is never cleaned grease trap. The bbq i seen twice catch on fire. The gas was out in both of the bbqs and we had to fight with the front desk to get a new one. NO area to put dirty towels so they just build up in random areas of the pool. The fire pit chairs are gross and never cleaned off. The pool water is always cloudy and water level is low. This what you get for six thousand for a 2 moth stay. I want to acknowledge Jackie she is the cook, although we didn't see her this year because of covid and they stop making hot meals because of that last year I met her and she is so helpful and welcoming. She is the best part of the stay and also the people you met here. I wish i had a better review. Im really disappointed. read more

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Stayed here for 3 weeks and had a great stay. The #1 reason why is because of the staff! I LOVED the staff. Every morning the shuttle was ready for us on time and picked us up from work on time! Every Monday-Wednesday they have a meet and greet in the lobby with complimentary food and beverages. Outside is a beautiful HEATED POOL!!! Yes I said it, heated that feels so good and water is crystal clear. They have a HOT breakfast every morning. Each morning is different btw bacon, sausage, ham and then they have fruit, juice, coffee, and more. And ever cereal and oatmeal with all the fixings. Weight room area is really small, but not a lot of people use it! It has really everything you need in there, and so it certain can get the job done. And if you are in a hurry on the way out, they have little breakfast to go bags at the front with fruit and muffins inside! Also they have a little store in there if you forgot something at home! The rooms are cleaned everyday and it was nice to come home each day to a fresh clean room after a long day of work! Thank you to the entire staff here for making my 3 weeks amazing! read more

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My husband was in Chesterfield on business. We were traveling with our two dogs for 3 weeks as I joined him on his work trip. It's not easy finding a nice place to stay with 2 large dogs. The Staybridge is pet friendly and they have a nice grassy area for them to go. I enjoyed walking around the complex with them and hanging on the patio outside the pool area with them during the day. They have a fire pit area, BBQ grills and a pool. It's really nice to relax here with a glass of wine. It's a great location close to many good restaurants. The fitness center is small and the elliptical wasn't the best quality. The rooms are nice and we got a 1 bedroom suite for 2 nights since we had the dogs. It's nice to have a fridge for left overs and cold water. The room is really nice and the bed was comfy. At night I took the dogs to go potty in the field and there were lightening bugs flashing over the tall grasses- this may just be the highlight of my entire trip. My Colorado husband has never seen them before and it was a cool experience. I haven't seen lightening bugs since I was a little girl. Nice place to stay. read more

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This place is weathering well. I have stayed here a few times over the past 3 years. The Suites have plenty of space, strong showers, and excellent WiFi even at the ends of the building wings. The staff was friendly coming and going. No problems here. read more

By far the worse hotel I've stayed in. Some of my things were stolen and its been over 2 weeks and it still hasnt been resolved. My company had to reimburse me for the items. Then my refrigerator quit working and about $75.00 worth of food was ruined. Once again nothing was done and anytime you want to speak to management, "He just walked across the street." I do not recommend this hotel. I've contacted their corporate office twice so far. read more

I had a great stay here for a week. Linda and Debbie are very very sweet and made me feel at home every single day I was there. I really appreciate their efforts they put into accommodating the hotel guests. They take care of everything from A-Z. Highly recommend! read more

This is a great place to stay. The rooms are clean, the staff polite and has a great location. The evening reception is lovely but only available Monday though Wednesday. The breakfast is good, nothing too exciting since it is breakfast food. But they do offer options. The rooms were clean and nicely sized with a small kitchen, living room and bedroom. Definitely give this place a try, if you are in the area. read more

Great Stay I have never stayed at a Staybridge Suites, but was very impressed. Our room was a queen with a sofa bed and included the kitchenette. The room was very spacious and was ideal for our three night stay. A hot breakfast with waffle station, cereals, fruit, and yogurt was included which was very good. The downstairs lobby area was spacious enough for our team to gather and hang out. It more than met our expectations. Includes a fitness studio. There is a beautiful outdoor pool. I wish there had been an indoor pool. read more

Staff is very friendly. I guess it was recently renovated so it now looks more like the one near my house I stayed at. We've been here two weeks now and will be here a little longer. A couple small issues: our key cards keep disabling. Which wouldn't be so bad except when I'm taking the dog who has anxiety issues out my goal is to avoid people and waiting. And they have four washers and two dryers. Which stinks when you actually have to do laundry. Food is okay. I've eaten every breakfast here. (Except Easter Sunday) the eggs are over salted for my liking and make me question if someone's cholesterol is rising. And the cheese omelette I avoid but my 5 year old can't get enough of them. The breakfast pizza is delicious. The dinner nights are fun you can tell some of the groups that come through enjoy the social. I'm not into wine or beer so I'm not having the adult drinks. Extras they have the wifi and they have an outdoor pool. Which when I found out I was like darn seriously. Good news the hotel nextdoor(sister hotel) has an indoor. Bad news they over chlorinate probably because they're renovating. And don't have time to check in. Anyways. They're working on building an outdoor living room of sorts with a fire pit or outdoor fireplace??? I simply overheard the super nice manager telling a very obvious regular. There is a brick circle in between the two hotels which makes the nice days wonderful to sit outside. As I mentioned they have laundry and it's free and the exercise room. As well as computers for use with a printer. I've had some hiccups in my room particularly that they were very fast to fix. I needed a vacuuming after my two year old decided to track food all over the room. It was done within 15 minutes. I had a non reading DVD player. They basically came down right away. The new one wouldn't work and within 5 minutes a man came and fixed the input cords so they worked. :) my blow dryer (an older model) turned on and immediately stopped working. I asked for a new one for the next morning they offered to bring it down right away but made sure to ask if I was staying up. I informed them I remembered in my off to sleep zone. They said they could bring it in the morning but I told them I'd just pick it up :) it was waiting for me and was a nice little new gem. All in all five people and a dog had a nice wonderful stay. We were accommodated beautifully and the building is well on its way to five stars the staff is there already. Ps pay attention to the boards in front. read more

The Internet connection here is so bad that I was unable to give them feedback on their survey. Simple web pages timed out and forget about getting any work done after hours. If you cater to the business person, please provide usable Internet. Rooms are clean, food is free TWTh, workout room is better than a lot of other places. Outdoor pool and grill area. I like the spacious rooms but like I said, the Internet connection is unusable (leaving this review from my phone). read more

We stayed here for the Labor day weekend. Right from the first contact with the front desk clerk I could tell we made the right choice. Super hospitable, down home and sincere attitude. Later in the day we had some transportation issues that the staff went out of the way to handle. The rooms are clean, large and updated. It seems to be the perfect place for an extended stay if you were in town for work, etc. A lot of nice restaurants, bars and basic services within a half mile. As you arrive you'll think you're in the middle of nowhere. Look around, there's all you need. Great Job Staybridge! read more

I really had high hopes for this place based on other reviews I've read. My sister and I planned a mother/daughter winery trip and this place seemed like the perfect place to unwind afterward. Unfortunately upon trying to check into our room we were told our reservation was given away due to a family that had a house fire and needed a place to stay. Now, I'd like to believe this was a true story and have no problem giving up our room to help someone in need but what I have a problem with is that no one bothered giving me a courtesy call to inform us of the situation and try to find us another room. Granted, when we were trying to check in the clerk did try to find something for us but of course nothing was available with our same amenities. She did say we could have a free room in the future but that doesn't change the fact that our trip was ruined. It's just very disappointing b/c my mom and sister drove from Illinois and while I live in Missouri it's not exactly a short drive from the wineries. read more