I booked last minute and they were able to accommodate me. They did an excellent job and were very…read morequick. Will definitely book again. The best!

Well, to be fair. My first deep cleaning with them was punctual and very communicative along the…read moreway. They promised a reasonable price for cleaning the three bathrooms plus stove/oven and hood fan. Did an amazing job, five stars for that. Then the second time I asked them to come back to clean the blinds plus window sills. They said they would and did not show up, saying that their kid has a fever and in the hospital. But communication was weak. Whatever fast forward to this time I've asked them to come clean the blinds and window sills, bc everyone deserves a second chance. They said they would but then ghosted me. Such horrible way to do business with and to grow your clientele. I was ready to give them 5-Star review on Yelp and Google after today's work. But this is the straw that broke the camel's back. I won't be using their service or contact them.

Cleaners were great! After the initial deep clean I've set up monthly maintenance and am so happy…read morewith the results!

WHOA! These folks are impressive. I've never been so impressed with a cleaning service in my whole…read morelife. We did a move out clean in a house that was not quite fully moved out. Worth every dollar - this would have taken me days to do by myself. We will hire again next time! Exceptional value. THANK YOU!

Amazing! On time, communicative, fairly priced and squarely clean standards!…read more Don't be thrown if they request part or whole payment before beginning their work. It's merely a precaution they take as they've been stiffed before, they were honest to the dollar/minute). They expend an impressive amount of energy and pay attention to every small detail. If I still used Seattle I would absolutely hire them again!

The owner is super nice!! She goes beyond the service and the quality is excellent. Her prices are…read morealso a deal!! Definitely going to be using her service moving forward

I really want to compliment Tiffany and Pixie Dusters for doing a fantastic deep clean on my house…read more Everything was sparkling! All the dust and hair and cat fur and bathtub funk were gone! Even my husband said "whoa, the sink faucet is shining." And what was even better than the cleaning job was the communication and flexibility. I've never had an easier time scheduling cleaners, and I've definitely never had a cleaner who was fun and real as Tiffany. She's very clearly good folks and I plan on using her services for the foreseeable future. I recommend!!

We had a great experience with Tiffany! We hired her to clean our house in preparation for our baby…read moreshower and it made the special day so much less stressful! I highly recommend her, I was especially impressed with her attention to detail!

I used Merry Maids four times (November through February) for my 2,200 sq ft home. Each visit cost…read moreabout $250. The first two cleanings were handled by two cleaners who were there for approximately 1.5 hours. The last two visits had only one cleaner for about 1.5 hours. The price remained the same for all four visits. That inconsistency is ultimately why I discontinued service. If you're paying for a defined scope of work, then it should take as long as it takes to complete that scope. If you're paying for time, then the billing should reflect the amount of time provided. In this case, neither model applied. The price stayed fixed, but the labor hours were effectively cut in half during the last two visits. The results reflected that -- the house was noticeably less clean compared to the earlier appointments. To be clear, the cleaners themselves were always punctual, kind, and professional. I have no complaints about the individuals who came to my home. My concern is strictly about the value proposition and how the service is structured. A relative of mine works for a different Merry Maids franchise in Washington and mentioned that standard practice for a house my size where she works is two cleaners for 1.5 hours, or one cleaner for roughly 3 hours. That makes total sense to me. When I raised the question, I was told, "the time thing we don't look at too much," which didn't inspire confidence. Would I use Merry Maids again? Possibly for a one-time move-in or move-out clean. But for recurring service at this price point, the inconsistency made it difficult to justify continuing.

Tried 4x and discuss standards. 2/4 ok. Sent pictures, called, texts...no response about service…read more They only responded when I texted about leaving a tip. Dust on blinds, 2 dirty toilets, etc. I decided it is not worth me paying someone to still have this much stress of having it undone and trying to track them down to fix. This is the auburn location working in Federal way. Paid for biweekly kitchen, 2 bath, living room cleaning NS, non horder house.

Kelly does excellent work, and is a genuinely nice person. Very pleased with our monthly service,…read moreand feel the price is very reasonable. She gets through every nook and cranny of our large home quickly and efficiently. Worth every penny!

From the owner: I specialize in residential and commercial cleaning with homes. We offer different types of…read morecleaning throughout the year based on what your needs are. We are family owned and operated. Offering eco -friendly cleaning tips and products with different packages to suit your cleaning and organizing goal’s. We rely on Referrals and appreciate them and offer discounts for continuing regular cleaning services.!Thank-you.!!

Lauren was very good and she really did good job in move out cleaning.She took her time and did…read moredetail cleaning.She did awesome job in getting the house cleaned and ready for tenant.I would strongly recommend second nature cleaning to anyone in future who r looking for cleaning their home.

Lauren is lovely. She was honest at beginning that our house would be more than she quoted over the…read morephone. I appreciate her honesty. Our house had not been professionally cleaned in three months and she did the best with her time! We previously had a three to four person team, so it was a lot for one person.