Michael is an exceptional owner. He runs his company to be above standards and to focus on really…read morehelping people in need. I have a special needs son and we have to be able to control the temperature in our home. When the air-conditioner went out, Michael was able to come and help us two days or more faster than anyone else. I would recommend his services to anybody. And I live in DeSoto so if you're in the Dallas area don't hesitate to call him, he'll come out here for you just like he did for me .

We are so happy we learned about Michael Peckinpaugh, with DTM. He is a very professional,…read moreknowledgeable and very experience on all AC & Heating issues. The price was very reasonable compared to other companies and they are very trustworthy. So glad we learned about them. Thank you so much Michael.

Our AC system needed to be serviced and one unit was making noise…read more I was actually able to contact and make the appointment ALL via Yelp within minutes! That was awesome! All of my initial questions and possible pricing scenarios (of course, they could not quote an exact price) were discussed on the Yelp platform. The technician who showed up is Rueben and he was fantastic. He examined the systems and then explained all work that needed to be done and gave specific pricing for the work. The hubbs and I only had a specific amount to spend at this time on the system, so Rueben let me know what had to be done immediately to ensure we'd have AC throughout the summer, and then what we could wait on, but need to have done by early fall. We had to wait on some parts, but Rueben gave us a realistic time frame and let us know when he'd be back to install the parts. He was very thorough and I sincerely appreciated how well he explained everything he did. I will definitely be scheduling my follow up appointment in the fall, and I am now using Comfort Masters for annual maintenance on my ac/heating systems. Fast, friendly, and reliable service from a company that hires exceptional employees. That works for me!

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

These guys have many years of experience amongst them. They are patient, knowledgeable, excellent…read morediagnostics, courteous, prompt, good communicators, and have reasonable & realistic rates. In April 2026, they were able to locate two rare, non-OEM circuit boards and replace the old ones in my 23yr-old Maytag fridge, and that was just awesome! They also topped off my two HVAC units with R22 (these required attention the very next day and got all done in one service call). I highly recommend them, and will call upon them again for any future needs.

I was having issues with my double oven and I was sitting looking through Yelp on a Sunday evening…read morewhen I came across Galan and Sons. I placed a request for service and in les than 10 minutes i had a response and an appointment for Monday morning. They came out diagnosed the issues and was back on Wednesday and repaired the issue. The technician was professional and answered all my questions and concerns. I will be using them for my appliance and HVAC needs going forward. Thanks Robert!

Very good company, technician had my AC running again fast. The technician was very communicative…read moreand nice.

Our house is less than 2 years old and the same control board on the Daikin outside unit has gone…read moreout 3 times and left us without AC. Each time this has happened it takes a week and a half or more before warranty parts can be delivered and installed. Currently we are dealing with episode #3 and the replacement part should have been ordered last Wednesday, we called today a week later and they don't even have tracking info on a part coming from Austin (3 1/2 hour drive from our house). We don't receive status updates unless we call and doesn't seem to be much compassion for the situation and get the vibe that it's our problem.

Fast and professional. I will recommend them to anyone. Anyone that needs quick repair call them.read more

*edited on 4/28/2025** to add pictures that show the copper connection literally melted down due to…read morethe horrible installation from Precision Comfort as well as installing the wrong components ! no wonder why the copper completely melted! Absolutely one of the most absent-minded, boneheaded, obvious mistakes you could make. I only noticed due to the smell of burning metal and smoke. This installation could of burned my house down, god forbid with my kids inside. Used this contractor to come and diagnose my issue. They had to return multiple times over the course of a few days to finally replace the condenser in my outdoor AC unit. The condenser they installed was done improperly, causing the connections/fittings to not fit properly. This caused my AC unit to turn into a block of ice in the middle of hot Texas weather. The fittings/connections from the condenser to the air handler was the wrong type, so they had to come back again. -- An analogy would be, if this was a mechanic shop and they were working on a Ford Truck, yet the manufacturer sent in a Volkswagen engine, rather than talking to the manufacturer to get the correct part sent, they just forcefully installed the Volkswagen engine into a different make/model of a car just to get the job done. This approached ended up causing more problems, money, and time wasted for all parties involved. A little due diligence can go a long way. When they returned, they told me the service visit was free of charge as it was their fault. Upon completing their visit, they had me pay $300 for the visit, even though they EXPLICITLY told me that it was a free service/diagnostic visit since the problem was never originally fixed, AND it was their fault. Normally, before any work gets done, the business tells you about the costs involved and has you sign off on it before they begin the work. This was not the case. They shocked me with a $300 bill that i had to retroactively get removed. More effort and time wasted on my end. This still did not fix the issue. After paying $1500 to Precision Comfort Home Services, my issue was still not resolved. After calling them back and explaining the situation, they then discovered the "real" problem about it being a leak within some piping. That would of been great to know prior to spending hours of my time and not to mention a great deal of money ($1500). When i asked what it would cost to actually fix my REAL PROBLEM, they quoted me again. I responded that I would shop around for a cheaper price, and found many other businesses willing to do the work for 15-25% less of what they quoted me. I asked if they could match the quote and was told "good luck". i am of the personal opinion that this is not how customer service should be handled. Mistakes happen, of course. But when it comes to my HOME and THOUSDANDS of dollars, I want to make sure i am giving my money to people who actually give a shit. Then, the audacity of the owner to text a customer passive aggressive threats at 11:00pm at night because he doesn't agree with a google review. Bad reviews happen from bad jobs. This is one of them. Get used to it and stop harassing customers late at night. Ryan Mudd the technician was wonderful and polite. I can't say the same for the rest of the team. I do not recommend this company at all. Edit: the screen shots maybe out of order but just look at the timestamps and it will tell you the whole story.