Ray has many tools in his toolkit to give the best upgrade to any job. I've asked Ray to do a water…read moreline on a fridge, set up the washer and dryer for our new home, replaced the outdoor faucet (that the previous owner welded on), and replaced the mailbox with a cemented post. All done great. ALSO - when he hauled cabinets out of our front yard, and we were out of town, he noticed our garage door was partly opened. He called me when we were on the East coast and fixed the door with a five-gallon paint can so it wouldn't keep popping open. (We replaced the garage door this week.) Thanks, Ray, for keeping an eye out on your neighbors.)

Let's just say that Ray cares about his customers as much as he does the job he gets done…read more Sometimes people over-promise and under-deliver (which is just the worst). And businesses often under-promise and over-deliver (which is rare, and oftentimes a selling point). Well, Ray over-promised and over-delivered (is that even possible?) Our water heater was in its last days and I could tell it was going downhill fast. It was a Thursday evening and I was losing hope that I'd get someone before the weekend hit. Well, Ray to the rescue. He responded via Yelp Thursday night letting me know to give him a call first thing Friday. Well, I did. And Ray walked me through step by step what it's going to look like and that he can come in Friday afternoon to get the water heater replaced. He answered all my questions BEFORE the job, made sure I knew everything I was going to purchase BEFORE he purchased it all. I was in the know and he did not try to sell me anything else I didn't need -- which I always appreciate. In fact, he went the extra mile to offer me different pricings and options for the water heater and its parts so I can pick for myself. He gave his two cents about the parts and the water heater AFTER I asked him about the difference, and not just rambling about his opinions trying to sell us the most expensive ones. Then, he came as promised right around noon and went right to fixing our mess. Got it done in a matter of few hours making it look awesome. Oh, but Ray isn't done after the installation and fix. He made sure to go over every little thing he did so that I wasn't left confused about anything. And he documented it all so I have it for my records. Then, he leaves saying I can let him know if I notice any further problems with it so he can make sure to tidy it up, not that I think I'll need it because he already did an awesome job for us. The job cost us right around what we thought it would cost us and that's always a good thing. A nice cherry on top is that Ray is very personable and is pleasant to talk with and is a people person. Might I add that he had a great attitude--not the kind of attitude that appears he's in it for the money. Nope. That's always the type of person we enjoy doing business with. Thanks, Ray! We will be contacting you if we need any other jobs fixed or looked at!

We had an incredible experience working with Parker and Honey. The owner Tyler was so great to work…read morewith. He came and gave us an estimate for the work and a timeline and was really great at communicating through the whole project. His crew was also very respectful and clean and did great work. We had one little issue with planting and they came and fixed it right away. Tyler was a complete professional. They did the demo, hardscape, moved boulders, irrigation, water feature and lighting. It's our little oasis and we love it. Highly recommend Tyler and his crew and we would definitely use them again for another project. Very reasonable cost for the work they did for us.

From the owner: At Parker & Honey, we believe landscaping is more than just plants and pavers—it’s about creating…read morespaces that feel like home. What sets us apart is our thoughtful, relationship-based approach. We're a locally owned, family-run company rooted in reliability, transparency, and a genuine love for what we do. Our clients know us for showing up when we say we will, doing what we promise, and standing behind every project with pride. We don’t just install landscaping—we help set the stage for life’s meaningful moments. Whether it’s a front yard facelift, a backyard designed for family memories, or a full-scale irrigation and hardscape install, we listen closely and bring ideas to life with quality and care. Our pricing is honest and straightforward with no surprises. We charge a small design fee to cover the time it takes to create detailed proposals—but if you move forward, that amount is credited back to you. With a balanced mix of residential and commercial work, we’re proud to serve homeowners and property managers throughout Shasta, Tehama, Lassen, and Siskiyou Counties. From consultation to completion, we aim to make the process smooth, collaborative, and rooted in integrity. Let us help you make your house feel more like home.

Robert is an extremely hard worker, he's finds inventive and creative ways to solve issues as they…read morepop up. This was my second time working with him, he's very knowledgeable about pool maintenance and repairs. He's rates are very reasonable and he goes above and beyond. Not many people work on above ground pools, I was lucky to find him.

Do not hire Robert. He was never honest throughout our dealings. He tried shortcuts and used…read moresuperficial fixes to make it appear the job was done. Robert never put the time in to complete the job, and rarely showed up when he said he would. I paid him before the work was completed hoping his "warranty work" would come through. Once he was paid the work was over. He made big promises but my pool is in the same condition as before he started. After multiple calls to get him to complete the work, I asked for my money back and he ghosted me.

Adolfo and Shannon have always been communicative and efficient. I appreciate their efforts to do a…read morequality job. They went above and beyond taking our old lawn out a few years ago.

At our in person consultation, I met with Shannon & Adolfo, the owners. Towards the end of our 20…read moremin talk, Shannon mentioned they have a special needs, adolescent son who would be accompanying them if they came at a certain day/time. She then proceeded to ask me if it would be alright for him to use our pool. That made me uncomfortable, as it felt inappropriate and audacious to make such a request, having just met them 20 min prior. Ultimately, I chose another day in an attempt to gracefully skirt that odd request. A date and time was selected when the child would be in school. Day of service, the owner, Adolfo, left my gate wide open and my dogs got out...on our FIRST (and consequently, last) service day. I found my dogs way down the road. I'm relieved I just happened to be home and caught it within 15 min. Seriously, like 7 out 10 people have dogs!! Not securing a customers property is significantly negligent, an absolute liability nightmare. Adolfo was combative and rude when I confronted him about it. I was absolutely floored that he wasn't apologetic, AT ALL. Quite the contrary. His wife, Shannon, who answers the calls, does billing and customer service, called me & apologized on his behalf and said, "Sometimes he's just a monster!" Uhhh? Ok? I just invited a "monster" onto my property? Thanks for the heads up, Shannon. There are two, single, professional women who reside here. To be told (by the OWNERS WIFE) that the service we hired was operated by a "monster" was very unsettling. If you have dogs, a pool, a gate or are female, I would urge you to go with a different service. It's just not worth it. Obviously, my personal experience and take takeaway from this situation left me feeling like a crisis was narrowly averted.

Excellent company- On time every day-Stands by his work- would recommend to all clients.read more

The name says it all . Within two days of me calling I had a price and time line for the repair of…read moremy leaking roof. Johnny showed up as promised and completed the required work. He was timely, efficient and he cleaned up after the project was finished. I recommend this company for all your roofing projects. Professional, reasonable pricing what more could you ask for.

Many issues with Tugwell, first off, when they installed our roof 15 years ago. We said that rain…read morewas projected and they started anyway. We woke up to water pouring into our house at 5 in the morning. They quickly got here and put plastic to cover the house, but we had to run fans for two weeks in the attic to dry it out and had to repaint much of the house. Now 15 years later our 40 year guaranteed roof is leaking and they are claiming to not have been the ones who put it on. I'm guessing they got rid of our paperwork in case black mold or other issues arose due to the water getting in. Be very very careful when dealing with this company. We have called many times and they refuse to call us back.

14 years ago Tugwell replaced our roof. That is a story in itself. Our roof had been leaking for 2…read moreyears now. We have paid to have it fixed. It is still leaking. We paid to have it evaluated and the photos/evidence is beyond disturbing. I have tried to contact them to come and take a look for the past 2 months. They have flaked on us. Told us they would be here at a certain time. My husband waited for them over an hour. Didn't even contact him. Do not have Tugwell roof your home!

I had a leak that came out and fix it the first time. The charge was fair…read more It looks like I'm gonna have to have a new roof. My roof is about 20 years old.

I had a roof leak and ARC construction not only came out right away, but their price was well…read morewithin budget. They fixed the leak and was courteous. I highly recommend this company!