Dr. Amy Rojo and the staff were incredibly friendly and patient. They explained everything…read morethroughly and the pricing was affordable. Definitely recommend if you are looking for a new eye care practice!

Extremely friendly and professional. Very good quality and value for my glasses. I will…read moredefinitely return as a customer

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

I loved my experience with LASIK Plus. Dr. Wills is wonderful - professional, compassionate and…read moreseasoned. I felt comfortable with him as soon as I walked into the room. The procedure was not painful for me - and when I got up I could read the time. Amazing! I took the sleep aid as directed and woke up from my nap feeling good. I could see clearly, read messages on my phone and even work a bit. Dr. Wills called to check on me that evening and personally booked a follow up appointment for the next day. The staff is very professional. Overall best money spent. Wish I had done this sooner.

Lasik is One of the best things I have done in my life I highly recommend this place they are…read moreprofessional and know their business

Absolutely love Dr Snively. She is so kind and really takes the time to listen to you to make sure…read moreeverything is done correctly and you are happy. She really took the time to get to know me as a person as well, which I believe gave her more background when deciding which contacts to recommend, but she also seemed to be genuinely interested in me. (Really refreshing) They got a new front office staff which was a brilliant improvement from my experience last year. The front staff are insanely kind and willing to do everything they can to make the experience as smooth as possible. They took ample amount of time to make sure I understood everything on my bill/insurance in extreme detail. I did have to wait about 15 minutes after my appointment time, but the care they took to make sure I had a good experience was well worth the wait. I've also seen Dr. Sparrenberger who is very good as well. When I got home, I realized I forgot to update my new address. I called right before close and they immediately updated my profile and sent me a email with an updated copy of my receipt. Beautiful customer service and definitely the best experience I've had at an eye doctor. This is a review of the Reston location as I have not been to other locations. 1/3/2020

Buying a car would probably be easier than buying glasses at NVDOC. The store feels like it has two…read morecompletely different sides. The staff in the front of the store are focused heavily on selling glasses, while the professionals in the back who conduct the eye exams were courteous and did a good job. The problem came after my eye exam. Once my new prescription was determined, I expected to receive a copy of it so I could decide where I wanted to purchase my glasses. Instead, the prescription was immediately sent to the front desk. When I made it clear that I did not intend to purchase glasses there, I became concerned about the prescription I was ultimately provided and whether it accurately reflected the results of my examination. The prices for glasses at NVDOC were substantially higher than what I could find online, which made the experience even more frustrating. A customer should be able to receive an accurate copy of their prescription and shop wherever they choose without feeling pressured into purchasing glasses from the office. The eye-care professionals themselves were good, but the overall experience at the front of the store left me extremely disappointed. I would recommend getting a copy of your prescription and having it independently verified before purchasing glasses elsewhere. Based on my experience, I would not return to NVDOC.

I've been going to New Era Eyecare for my annual exam since 2019. I'm happy with the care,…read moreprofessionalism, knowledge and friendliness of the doctors and staff. The times I've gotten my glasses through them I've always been happy with the quality, through insurance the cost is mostly comparable to LensCrafters (my other choice for glasses). In the rare occasion there was an issue or question, it was addressed quickly and resolved to my satisfaction.

They cancelled my appointment when I was only 10 minutes late after an accident occurred on the…read moreroad. They were unbelievably rude when I walked in for my appointment and I took off work for no reason. Do not go here.

I am writing this review with 2 days post op and with my new 20/15 vision! I had been looking to…read moreget LASIK for the past year and decided that this would the perfect time due to being able to work from home. A few things attracted me to EDOW: the convenient location (in Tyson's), the latest LASIK technology, the experienced doctors, transparent website with all the forms, risks, videos, etc. and it not being a massive chain. There was also a $1000 off promotion for PRK and Custom LASIK when I scheduled. I like that each LASIK procedure included a customized eye mapping to prevent some of the negative side effects (halos, glare, etc.) which I learned is not standard for all practices. The whole process was seamless from the initial free consultation that I was able to schedule for the following day to the post operative appointments. The initial consultation included a standard eye exam, cornea mapping, vision evaluation and eye health exam. Jon was extremely helpful in answering questions and explaining each step. My eyes were healthy and my corneas were thick enough so I was approved! I was able to schedule the pre-op, LASIK surgery and post-op immediately after the appointment. For the next two weeks, the tech instructed me to wear my glasses to allow my eyes to return to its natural shape. All the appointments are confirmed online which is very easy. The pre-op only took about 45 minutes. This is when my eyes were dilated, mapped, and the "true" prescription was assessed for the surgery. They also ordered my prescriptions through Friendly's Pharmacy for delivery to my home. The antibiotic and corticosteroid drops were delivered the following day. All very easy! The actual surgery day was about 2 weeks later at 2pm on a Thursday. I was in and out within 35 minutes! In the first room, Jon administered a bunch of drops (numbing, antibiotics, others) and also gave me a Valium. They also gave me glasses, eye shields, post care instructions and some lubricating drops for home. A few minutes later I walked to the LASIK suite where I laid down for the procedure. Dr. Kang explained each step and the expected feelings and sounds so I was completely at ease. I never felt any pain whatsoever. The first machine applied some pressure my eyes one at a time, my vision went temporarily blurry and then I was moved to the next machine to reshape the cornea. I focused on the green light and noticed the slight burning smell. But felt I absolutely no pain or discomfort at this point. The whole procedure lasted maybe 5-7 minutes. I then went a another room where Dr. Kang evaluated my eyes. I was then sent on my way! My vision was already was about the same as when I wore glasses just sensitive to light and a bit hazy. The first 2 hours were probably the most uncomfortable since my eyes felt heavy from the drops and I felt a bit dizzy. I napped with my face mask and new eye shield since my eyes just felt sensitive and tired. Two hours later I felt like a completely different person. I did wear sunglasses inside to avid glare and diligently began my eye drop regime. I was able to watch TV and that night without an issue. The following day was magical as I woke up with better vision than I had with contacts. I had very little dryness and none of the halos/glare/redness people talk about. That morning, I drove myself to for the post op where the optometrist said I had 20/15 and with almost no inflammation or discomfort. I even ran that afternoon. I would HIGHLY recommend this practice if considering LASIK. Everyone was extremely professional, knowledgeable and skilled. I attribute my speedy recovery and excellent results to them. Just remember those drops!!

On May 11, I saw my regular eye doctor to get an updated prescription for my glasses. Instead of…read moreupdating my prescription, she referred me to Eye Doctors of Washington because of supposed scarring on my eyes. The earliest appointment I could get was on June 23, almost a month and a half away. To make it worse, although I live in Tysons Corner, I could only get an appointment in their inconvenient (to me) Chevy Chase office instead of their Tysons office. At the appointment, instead of updating my prescription, the doctor prescribed medications for supposed problems that have never been diagnosed before. I now have to go back to that inconvenient office on August 31, which means I'm stuck with my outdated prescription until at least sometime in September -- unless they come up with another excuse to delay things even further. From first doctor appointment, it is going to take at least four months to get glasses with a current prescription. That kind of delay is entirely una.

So this place apparently is a designated Veterans Affairs partner. Yet, I guess Veterans get to sit…read morein the room with the dirty equipment. The office does a lot of shuffling of people back and forth from doing out dated tests to the waiting room. My actual appointment seems a little unorganized but if they expect me to sit and do an eye exam on dirty equipment without wiping it off I'm out. And the pressure test is a joke. Office looks nice it the waiting area but screams outdated equipment. And no one wears gloves Exam if you can call it that was literally under 2 minutes. Straight scam Veterans get another doctor appointment somewhere else

Dr. Amy Kotecha is a wonderful ophthamologist. I have going to her for over 11 years. She is…read morecaring and very thorough in her exams, and is always willing to listen to questions or concerns from her patients.

We saw Dr. Seidman at the Falls Church location, to determine if my son needed glasses. What an…read moreincredibly patient doctor and nice, polite staff. My son is a bit afraid of doctors but Dr. Seidman put him at ease. He came up with various ideas to give my son a visual test and also spent extra time with all of us explaining the results. We were able to fit him for glasses that day. We all enjoyed our visit and will come back for annual check ups.

They have twice now made an error in the script for my daughter's contacts. We went and the script…read morethey wrote was I correct. We went a second time and she tested completely different. We waited for the samples to come in to match the second script only to learn they gave us the wrong samples. I cannot recommend this practice anymore and we will look elsewhere for care.

They deserve 100 stars. I've been coming to Maria for over 20 years. I only buy my prescription…read moreframes from her. Maria is a beautiful professional, always patient and considerate of my unique needs. I will continue to patronize this amazing establishment, no matter where I live in the USA. Thank you for all you do for us beautiful women, who just happen to need glasses.

Honestly, I've been coming here for the past 27 years. The staff here are great. They're honest,…read morepatient, flexible, and just genuinely good people. I appreciate their honesty about everything and their willingness to work within your budget and making sure you're maximizing value. Also, I do love that they're forgiving, especially when I break my glasses (which happens all the time), and will fix them for free. Dr. Beck is also extremely down to earth and is willing to answer all of your questions, big or small, in a way that you can understand. He is efficient and thorough. Not only do I go here but so do my children and he's so patient with them. He has a great bedside manner and won't rush you through the exam. He's also pretty funny and makes the whole process fly by. I recommend everyone I know to visit Eyekare Express for their vision needs. I don't really care for flashy and modern places like Warby Parker; I'm the kind of person who focuses on the service and value of everywhere I go and Eyekare express checks all of those boxes for me.

waheed was so kind and helped me when i was in a tough spot-- i am visually challenged and my…read morespecialty glasses were wonky, and i was far away from home. he put me back together in no time and was so generous and kind.

This place is the best!!…read more Very professional optician. Friendly service, helpful without being at all pushy, caring, kind, and all around TERRIFIC. Excellent selection of frames. This is where to go when you want fun or funky frames and don't have the budget to travel to Europe to get them. Business is super clean and really well lit. Nicely decorated, too. Highly recommend going to Eye See!