Came in here in a hurry for some waxing services and the minute I walked in I immediately knew it…read morewas time to relax. The environment is dark with inviting low lights, soothing scents, and calming music. I was checked in quickly and offered a variety of water flavors before receiving a deliciously cold wine glass of cucumber lime water and taken into the waiting room. My service was great and made me excited to try out more of their services. I was offered a to-go cup of some more water, which I accepted and began to inquire on other services I could book soon. I really felt relaxed and like I was in a true spa environment. I will be back again to try more! Oh! But I do need to remember that spas apparently prefer cash tip, so bring cash, because you're going to want to leave a good tip after your great service!

Great pedicure. Very nice staff. I came there to relax and was able to do so. Going back for a…read morefacial later today. Very clean and Covid Friendly.

I visited Rio Body Wax for the 1st time in Gastonia. I unfortunately did not have a good…read moreexperience. Upon arriving my appointment was pushed back, due to a regular customer arriving 15 minutes late. I then asked to reschedule for a later time. I was granted my request but upon entering again I was delayed service due to esthetician not being available during scheduled appointment. Once service begun my esthetician Emma answered her phone repeatedly throughout my service and became agitated when I informed her that certain parts of my body need to be waxed over due to hair still being visible. My service was $180 in total and what I paid does not match the service that was given.

From the owner: We are open! Come visit us and get $5 OFFread more

If you are looking for someone that takes their time and pays attention to detail I definitely…read morerecommend booking with Erynn! She is by far the best. I know everyone has gotten a wax and then you get home and there are still straggler hairs left behind. Well I can promise you if you book with Erynn there won't be one left! LOL.

Carolyn was absolutely amazing, virtually pain free Brazilian. Will definitely be coming back in a…read moremonth for another Brazilian and other services in the summer.

I paid $55 for an upgraded pedicure that was advertised as a 50-minute service, but it definitely…read moredid not last that long--I even set a timer because I was curious. On top of that, I had to ask the technician if she was going to do my heels, which should be a basic part of the service. The flow of the pedicure also felt off. She worked on one foot, then stopped to massage my legs and apply hot towels, before going back to the other foot. Typically, the massage and hot towels should come at the end so you can actually relax and enjoy the experience. Overall, the service felt rushed and unorganized, especially for the price. It was frustrating and not what I expected from an upgraded pedicure.

I never leave negative reviews, but I feel customers should know about my experience here…read more My sister and I went to the salon on August 18th, and we both wanted mani/pedi's. During our pedicure selection, we noticed they were out of almost every product/enhancement until you got to the very expensive pedicure options, which, to me, is a red flag that the salon is not prepared to offer the options on their menu. During our pedicures, my sister arrived with a small, closed blister on her toe; her technician ripped it open and then placed her foot back into the pedicure water, where the faucet was also left submerged in the water during both of our services, which obviously raised serious sanitation concerns.  I also asked for a hot tea, which was offered on their menu. I was given a wine glass full of HOT tea.. how on earth am I supposed to drink hot tea out of a wine glass?  The manicure was worse. I received builder gel with tips, but the technician applied large amounts of uncured gel all at once, causing it to run toward my skin. She cut me with the drill at least three times badly enough to cause bleeding. I told her each time that I was hurt, but she simply apologized and continued. My sister went and got the manager, and my manicurist seemed confused why he was over there. She told him that she just had the top coat to do and we would be done. Once she applied the top coat, she looked at me and asked if I still wanted the design we talked about before... this is where I got really nervous for my overall nail health because to me, that question meant she had no idea what order to apply the products and had me questioning if this salon was allowing people without a license to do people's nails.  At checkout, a different employee applied Neosporin directly to my bleeding fingers from an already-used bottle. Once we got back into the car, I realized that my nails were also filed into inconsistent shapes that did not match what I requested. The next day, my fingers became extremely painful, especially when exposed to water. Within five days, several nails were lifting, and I was still in pain, so I had them removed elsewhere. My natural nails were discolored, fragile, misshapen, and painfully sensitive, and one nail had nearly fully separated from the nail bed. I have to wear gloves in the shower and now will need months for my nails to grow out.  When we contacted the owner, Steven, he refused a refund and accused me of lying, doctoring the photos of my nails, and insinuating that I was trying to scam the salon. A little compassion, an apology, and accountability would have gone a long way. Because of the injuries, sanitation concerns, resulting nail damage, and the owner's response, I cannot recommend this salon, and honestly would discourage anyone from ever going here.

Unfortunately, they are no longer there. And I'm super upset! I loved one guy B and the owner(…read moremaybe manager??). I wish they would've left the sign if they were opening at another location or if certain technicians we're going somewhere else.

My friend and i went here to get our nails done for our birthdays. First time going to them and the…read morelast. My friends nail tech didnt listen to her and hurt her when taking her nails off since she didnt like them. My tech did really good and i was liking the fact she was very precise with her work but now a week later im finding out my set is really thin and are now falling off. I dont want nails i have to glue on till i go to a different shop.

I use to drive 2 hours to get my hair done until I found Alessa and she is literally THE best! I've…read morebeen going to her for over a year now & my highlights look better every time. She listens to what the client wants and perfects it! Highly recommend!!

From the owner: I specialize in Blondes! I absolutely love doing blonde Highlights or Balayage! We all know Blondes…read moreare beautiful but they do require a lot of work! I will always show you how to care for your hair correctly and keep it nice and healthy!