I saw Dr. Vanessa Kuriki for my routine eye exam and I absolutely loved her. She's the best eye doctor I have ever seen before. She was patient, kind, extremely thorough and informative. I had never been to an eye doctor before that actually takes their time with me. She explained what she was doing, explained how my contacts and astigmatism works, and even explained the Lasik process to me. The office is nice, clean, and staff is friendly. Located within the small Manhattan Village mall and easy to find with plenty of free parking. I highly recommend Dr. Kuriki and I have found my new eye doctor! read more

the team at the Manhattan Beach office is excellent! Everyone is nice and professional. They answer any questions you have but are still able to keep things on schedule. I highly recommend! read more

I recently went to this optical office and I left there very disappointed because the way I was treated by the person in charge of insurance an prices a Spanish speaking person made feel like they don't want my business he was very sharp in his answers in a bad way I used to go here and there were a couple ladies that took her time explaining insurances and costs this person Gilbert does not know how to treat people and should not be in the front office period he made feel like I didn't belong there because of the type of insurance that I have before me and all my family used to go there for all our eye needs but we move and now we are back in town but I guess things change not for the better,What a shame. Very disappointing RN read more

Dr Stein has been in this location for quite a while. He has a great table manner and won't try to sell you glasses just to get them. The team has taken care of my daughter's eyes and glasses no problem. Don't hesitate to stop by. You'll be satisfied! read more

No longer a great place to go! Sat and waiting for the optometrist to come in, it was lunch time. You should not schedule appointments if it is lunch time. Also, they certainly don't have the same crowd they had before. DAMIEN, person working at one of the front desks has a smart mouth and is very condescending, not helpful. Ask him a question and he will turn it around instead of answering it which is a part of his job. Not sure why he is a front desk employee, he should be behind one of the closed doors working or find a new job. The look on his face was wrong for customer service. Bottom line is this, My family will not every go back again. The optometrist was friendly, but overall, just ok. THUMBS DOWN! read more

Great staff from the moment you walk in to the minute you leave! Been going to them for over 10yrs. Never disappointed with my visit!

Came in with a request to fix a screw with my glasses and within seconds I was being helped. Great amount of selections . Super friend and fast. Thank you ! read more

We are back again for more repairs........ things need to be adjudicated the first time correctly with all due respect to staff.

Wonderful and friendly shop. Fixed my sunglasses at no charge and did an amazing job. Thank you!

This is a two-part review the optometrist the doctor she is excellent. I will go back and see her anytime many times every year however, the storefront where they sell you the glasses and the frames that is definitely a zero stars they just give you a subtotal, for example $500 with no itemization Westborough measurements to what you're paying for the extra 500 K see you bye does it read more

Another great experience with the Stein team. I took my reluctant senior mom to go with me to choose new and needed glasses. Jeanie spent the time with us to show different styles and explain clearly the various options for her prescription. We never felt rushed and my mom was comfortable making a great choice. This is the spot for QUALITY glasses but every pair I have gotten from them has held up wonderfully. The price is well worth it for the item you wear on your face every day . Another plus is they have a great team who will pull up your insurance and make sure you get rebates and such on my contacts. During the pandemic they even spotted me a pair when my appt got cancelled due to lockdown to hold me over until they got back opened up. Thank you again for the great experience! read more

Stein Optometric Center - The lovely Matsuda's my mom chose! Thanks Jeani! - Optometrists Near Me - Manhattan Beach, California

Came in on the off chance that they could replace the nose piece on my favorite pair of sunglasses. In about ten minutes, they replaced both nosepieces charge free! Highly recommend. read more

I've been for eye exams and purchased from Stein on at least 3 occasions going back over the past several years. I was in a few weeks ago for an exam and ended up purchasing a set of prescription glasses as well as prescription Oakley sunglasses which I've now been wearing for about 3 weeks. I gotta say, the doctor and staff were all great. They were prompt, attentive, knowledgeable and thorough. I got a great discount in my second pair of glasses and have been over the moon happy with both pairs that they prescribed and fit for me. The best indicator of quality service is that I trust them and will continue to come back for future needs. Thanks read more

I really like the customer service in this place and the optometrist is really friendly. On multiple occasions I've had to take glasses in - that I didn't purchase from them to be fixed. They are very prompt and professional and they don't make a fuss about bringing in multiple things needing to be fixed. I'm in and out in about 10 minutes. Definitely check out this business if you need a good optometrist in the area. read more

After several years of coming to Stein Optometric for all my eye needs, I'm sad to have to write this negative review. The customer service I was met with today was horrible. Almost 2 weeks ago I made an appointment to have an eye exam and get new glasses. After some phone tag, I scheduled my appointment for today. I arrived early and waited outside to be acknowledged and to be let into the store. After waiting, I was met by a very rude front desk associate; she was a brunette, petite female. She asked, "what do you want?" I explained I had an appointment for an eye exam and I needed to get new glasses. She pulled up my information and told me I didn't need an eye exam as my previous Rx was still valid. I asked why no one told me that over the phone when I made the appointment. Nonetheless, I was happy to hear my Rx was valid as I wanted new eye glasses. She then proceeded to tell me in a dismissive and rude tone that there was no one available to help me get a new pair of eye glasses! She said they were all booked up for the day! I didn't understand how they could all of a sudden be all booked up when I had made an appointment for that slot. For context, I'm a new father and have a newborn at home that I have to care for. I explained I arranged for a babysitter to make the time to get to the mall and that I really needed new glasses. I asked if I could wait. I was willing to wait outside until someone was ready to help me with my eye glasses. She said, "no! and there's nothing we can do." She had no interest in providing customer service or finding a possible solution. The whole appointment was a complete waste of time. During these times of Covid, we all are doing our best to stay safe and manage our essential errands. It's imperative businesses provide decent customer service and solutions to issues. I would never want that woman working for my business. I wish I got her name. Horrible horrible service. read more

I have been going there since they first opened. I used to see Dr. Stein, Sr. and now Dr. Stein Jr. My husband and I had our annual eye exam Saturday and it was a wonderful experience. Dr. Stein is extremely honest and explains everything in a simple fashion. We never feel rushed during the examination. The staff are also very helpful and of course Coleen has been there for over 20 years. I have always been able to get good and honest advice from Dr. Stein. read more

I got an eye exam and contact lenses fitting in early July. It was easy to schedule and the optometrist was friendly. They didn't have my trial contact lenses in stock so I had to wait for them to be shipped. When I went to the store on Monday (about a week after my exam), I picked up my trial lenses and purchased a pair of glasses. They said my glasses would be ready in 1-1.5 weeks (which I thought was very long for glasses, but since covid, most things are backed up so I understood and gave them some grace). When I called them that Wednesday, I said my trial lenses were great so I wanted them to send my prescription via email. They said their scanner was down so I'd have to come in store to pick it up. I thought that was very strange, but again, gave them the benefit of the doubt. The following Tuesday, I called because it had been a little over a week, but there was no answer. I called Wednesday, no answer (called multiple times). I called Thursday, no answer and I left a voicemail for a callback. I called Friday, no answer. At this point it had been over a week and a half. I was pretty annoyed and didn't know what was going on. I went to the store that Saturday to find that they had been closed all week with no explanation. They had no outgoing message saying that they were closed all week and I received no notification from them that they would be closed the week I was expecting my glasses. I very rarely get upset with businesses (especially healthcare places) because I know how difficult it can (especially since covid) to run one. However, they were unprofessional and not helpful. When I finally picked up my glasses and contact prescription, they didn't take my measurements to make sure my glasses fit and they were pretty rude. All this to say that I'm never going back and I hope people can see from my experience to try out different optometrists before going here. read more

Wow! Completely blown away by the customer service and generosity!!! I recently sat on a pair of Chloe sunglasses and on a whim came in to see if it could be repaired. Not only was it repaired to perfection, but at no charge. I usually go to a warehouse for my vision tests and eyewear...Stein Optometric has a new customer! I value customer service and I was treated exceptionally well from the moment I walked in. Thank you! read more

Stein Optometric Center - Exceptional Customer Service - Optometrists Near Me - Manhattan Beach, California

I have been coming here for over 15 years and have never been treated with such disrespect from Herbert over the phone. I never have had a problem with anyone at this establishment besides him and his horrible attitude today. So quick to cut me off while in the midst of asking a question and rudely ignoring my plea to hand the phone off to someone else. I hope I never have to interact with him again. Horrible experience and Herbert needs a reality check. read more

I love this office so much! Dr. Stein and his staff are amazing. Mike is very knowledgeable on lenses and frames and insurance coverage. And Jeannie is so pleasant and welcoming. They offer excellent customer service, a beautifully renovated office and storefront and so many frame options. I had an eye exam last week and needed new lenses for distance and the office was able to prepare my new prescription glasses in less than a day. I recommend this office to everyone. read more

I've been going to Stein Optemetric (Manhattan Beach) for over twenty years. I can always rely on Colleen to effectively coordinate my care and benefits, and I am well guided by her years of experience working with spectacles and labs. I see Dr. Vanessa Kuriki for exams as she is personable, thorough, knowledgeable, and addresses my concerns. I am grateful for both Colleen and Dr. Kuriki. read more

I went back to Stein Optometric in February for new glasses. They have a versatile collection and Jeannie helped me pick out frames. I'm hopeless when it comes to matching colors or knowing what styles look good on me, but she helped me pick out beautiful frames for my face shape and skin tone. That might sound boring and safe, but the frames we decided on are actually very unique and I get tons of compliments on them. Most importantly, I like them and I didn't feel talked into getting them. The billing team also helped me with an itemized receipt that I needed to show my insurance company. All around the team there was very professional, attentive, and helpful! read more

They were extremely courteous and accommodating! I went in with two pairs of sunglasses that needed readjustment and they fixed them & had perfect attention to detail! Thank you! read more

Stein Optometric Center has been so good to me. I was referred to them by a family friend of the Steins after moving back to LA last year. At first, my eye was red for a long time and I needed a medical visit. I saw Dr. Ong and Dr. Nguyen on separate visits, and both were great. The front desk staff were always very helpful with scheduling and payments too. After having just moved from a different country with no job yet, my insurance situation was not ideal but they helped me figure everything out. I felt very taken care of. More recently, I needed to get an updated exam for both glasses and contact lenses. It was very quick and smooth, and I was given sample daily contact lenses to try which was so useful. It helped me realize that my eye redness only truly went away if I used the dailies rather than my 2-week lenses. I planned to order from a big contact lens website, but after inquiring I found out it was actually cheaper for me to buy through Stein. They were so helpful in getting my new vision insurance to cover what they could and then also giving me the Acuvue rebate rewards information. I was hesitant to get dailies because they are expensive but they're totally worth it - now I'm FINALLY able to wear contacts everyday again for the first time in months and I'm so happy! Also, when I went to pick up my contacts I asked some questions about my glasses prescription afterwards, and the woman helping me was really thorough. She helped me try on my new prescription and gave me honest recommendations that benefitted both my eyes and my bank account. She gave me more daily contact lens samples to make sure they would work for my eyes before opening my new boxes so that I could still return them if necessary. AND, when I got home I realized she had even tightened my old frames (which are not from Stein) when she went to the back with them. How nice is that! I'm sorry I didn't catch her name, but I really appreciated all her kindness. I always feel like everyone at Stein is very accommodating, efficient, and competent. I'm so glad I was referred to them and will happily refer my friends and colleagues to them. read more

One of the resident doctors on site, Dr. To, reached out to me via yelp and was very apologetic. He said that he had a meeting with his fellow staff members regarding the importance of communication so that no one else has an experience like I did. I appreciated that he not only reached out to make things right, but also took action to talk to the team. While I get the vibe that they are high class and did not care for me since I do not look the part (that might just be in my head since I was in Manhattan Beach), they are a business that listens to the concerns of their customers. That is a very respectable attribute and for that I can give back some stars. After this follow up, I will consider returning for future optical needs and recommend them to others read more

Really liked the way the doctors explained every step and walked me through everything they did

I had my first visit with Dr Jon Stein today, and was very impressed with the thoroughness of the examination, the organization and friendliness of the office staff, and the very large selection of frames. When something unexpected showed up on my exam, Dr Stein went out of his way to arrange for me to get an additional study immediately, so that I could avoid scheduling a second visit later. The optician who helped me pick out my frames, Mike, did an excellent job of finding a stylish and reasonably priced frame that fit my small face and flat nose bridge. I can't wait until my glasses are ready. I highly recommend Stein Optometric Center if you want a thorough exam and flattering frames. read more

My visit today was amazing. From the moment I walked in I felt welcome and knew I was in the best of hands. They have so many beautiful frames to pick from. It may have taken me an hour to choose a pair. Luckily, Jeanie was right there to help. In a few short minutes, she found just the right pair for me. They are absolutely perfect. What a breath of fresh air to be treated so warmly, given full attention, and cared for so competently. Definitely 5 stars! I read more

I had my regular Oakley sunglasses upgraded to add my prescription. The sunglasses are great - they truly help me see much more clearly in the day. Thanks to Marcus and the lab tech for the excellent customer service! Marcus kept me in the loop with the progress and did it with a smile. read more

Great staff of professionals. I recommend their eye care service, I am a healthcare provider and recognize quality. You will not be disappointed. read more

My entire family has been going to Stein Optometric for years. All of the doctors are great. We don't feel the need to request a particular doctor, because we've been happy with all of them. The office staff is helpful and easy to deal with. My annual eye exam is the rare medical chore that is not a drag. read more

This center is located in the Manhattan Village next to Godiva chocolate. They have a nice selection of designer frames and sunglasses including Prada, Gucci, Versace and Oliver Peoples. The staff and the Optometrist are very friendly and helpful. They take many different insuraces including VSP and Spectara. www.steinoptometriccenter.com read more

Stein Optometric Center - Optometrists Near Me - Manhattan Beach, California

I was worried it would be crowded with the holiday rush but regardless if it was, the minute I walked into Stein's, Marcus was there to greet and assist me! With all the selections Steins offer, it can be a little overwhelming choosing the perfect frames! Marcus was patient but attentive and even helped me pick out some cool frames; 3 pairs to be exact. He even convinced me to get my husband a pair! Great customer service Marcus! You made my Christmas shopping so much easier, got me in and out with no hassles! Now that's how I like to shop! read more

I was in desperate need in finding a place to adjust my glasses after I had sat on them. I came across this location and the staff was very kind and welcoming and especially Gabe who helped me with my glasses. He was very polite and was able to fix my glasses. From the short time I was in there I can tell Gabe has great skills in working with glasses because I really thought my glasses weren't fixable. I recommend this place to anyone. read more

I was a bit scared after reading the recent reviews - but it was too late because I read them after I went in to take an eye exam and purchase glasses already. :o Anyhow, my experience was not bad at all. Unlike my previous place where they always made me wait at least 30 min even with an appointment, I was taken right away for an exam. Once the exam was done, I was explained my insurance benefits/coverage for frames, etc in details. I was told my glasses would be ready in about 2 weeks. They actually called me 10 days later that they were ready for pick-up. When I went to pick them up, yes - they don't use computer to manage the status or anything - all done by small paper cards, but the clerk located my glasses right away and they came in a case. So, my fear was over. ;) read more

Hands down, Colleen was the BEST person I have EVER had helping me select a pair of frames. She was patient, offered her opinion, and selected so many good frames for me to try, on that I had a problem I have never had before...too many frames to pick from, which only made my decision more difficult! LOL. Thanks so much Colleen for making a stressful situation pleasurable. read more

Jeanie, the frames buyer at Stein Optometric, knows her fresh, interesting inventory well, and can point you at your best solution within minutes. She offered a large and intriguing variety of frames to meet my specifications. Colors and shapes were far more creative than other shops had shown me locally and in West LA and Santa Monica. This firm offers lasting value, not bargains. Worth it for trustworthy and expert service from professionals. read more

I cannot say enough about this place. I've been coming here for almost 20 years. They have the best customer service. I needed have a couple-things changed on my glasses. They were always very helpful and willing to take care of whatever needed to be done. read more

I have been going to Stein Optometric for the last 10 years. The reason why I switched in the beginning from my old optometrist was the lack of available appointments and flexibility. This place has never disappointed me. I can make an appointment usually within one day of calling and sometimes the same day. I think that is very impressive and convenient. Also Colleen is amazing! Whenever I run out of contacts (which is quite often) she always has a spare for me until I can get to my next appointment. Great customer service which is lacking in most places these days. read more

I've been coming here for both glasses and exams for many years, and the staff really seems like they care. Their remodel is amazing, and the doctors have been great. The hours are very convenient, though parking these days have been tough with the mall renovations. Love having so many options, and really much better office culture it seems than other eye doctors I've been to in MB. Go Marcus! Always on point with my care and needs. read more