Never again! I hardly ever leave bad reviews for businesses but this was disappointing. Stein Your Florist is too expensive for the arrangements they're producing. I used their website as inspiration for an arrangement that I wanted for a friend. This definitely case of what I ordered vs what I got, a complete disappointment. All stems, very little flowers, and it looked nothing like what I ordered. The florist did not understand the assignment at all. I get better bouquets at Sam's Club for a FRACTION of the cost. The woman who picked up the phone to take my order was not the most pleasant, but I can tell she's older and most likely set in her ways. There's too many other options in the city to return to this place. read more

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Best customer service. Every time I come in here I do t have a specific thing that I want. I just tell them what it is for, how much I'm looking to spend and if there's a specific flower I want. I simple said this time, something pretty and bright. And I received just that. I've ordered from here in the past, online, for delivery. Well I made a mistake with the delivery address and called and whomever I spoke with was very friendly and helpful. I offered to pick it up since it was my mistake and she assured me my delivery could still be made to the updated address but it would be later in the evening. Delivery came as instructed and it was a beautiful display. read more

Review of 3 different bouquets delivered for Mother's Day 2025: Called in my order for 3 bouquets for Mother's Day 2025 fairly early on Friday before Mother's Day for 3 different people. Requested 2 for delivery on Saturday (the day before Mothers day). I did not see one of the bouquet, but the recipient called me the day of delivery and told me they were so beautiful she cried. After seeing the other 2, I understand. I saw my daughter-in-law's on Mother's Day, and they were BEAUTIFUL - colorful, full (no skimp), with a nice variety of flowers the colors she liked. I saw the flowers again a week later; they still looked pretty good. I asked for my daughter's to be delivered the day after Mother's Day, since she was going away for the wkend. She sent me photos- again, big, beautiful, colorful! Because she has animals, and in the past given me the rundown on which flowers are toxic to pets, she noted that Stein's had omitted any of the potentially plants/ flowers harmful to dogs and cats. Hers are still going strong on 5/21/25 - and she sent me the photo to prove it. Sue, the person I spoke with at Steins, carefully noted the 3 different addresses and the types of flowers the recipients liked. Each bouquet contained the colors and types of flowers best loved by the recipients. She communicated this info to the designer, who did a wonderful job. I feel each lady received a beautiful, full, colorful, long lasting bouquet at a very busy time of year for a florist. Based on this experience, I do not hesitate to recommend Steins on Frankford ave, Mayfair, Philadelphia. read more

Hello , My loving son went to stein flowers to get me a beautiful arrangement . He spent his hard earn money because he no's I love flowers . They were absolutely gorgeous maybe about 4 days later the flowers were looking dry and ready to die. I kept changing her position and made sure she had plenty water my home was cool and I had them near the window so the sunlight was perfect . I am so disappointed with this . You no u want support the community but I was expecting my flowers to last at-least over 1 week . I can go produce junction and get great flowers for a reasonable price . I'm sorry we will not support this business anymore . read more

Stein Your Florist - 4 days later after spending a good amount of money on my flowers . - Florists Near Me - Philadelphia, Pennsylvania

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They are very rude and very expensive, the older woman asks to many questions . I used to buy all my flowers there but the prices are one of the most expensive in the city. read more

So I live in nyc and I ordered flowers from them for my gf bday who lives in pa. I ordered heart and soul premium flowers at 125$ and what I get is in the picture. No worth even 10$. So I tell em to replace the order with a different one and the description says long stem flowers and I get 2 dozen pink roses which are clearly dying in replacement I will no longer order anything from them. If you messed up once, you should go above and beyond for a customer and that wasn't the issue here. I am very disappointed in their customer service and their team. Even the pink ones aren't worth the 125$ they charged me. read more

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This is absolutely disgusting.... I've gotten arrangements from them during the holidays and also on regular days and never really had a problem. I called the week before and placed my order with Sue for the Saturday before Mother's Day. The Mother's Day arrangements started at $40. When I arrived to the shop I was disappointed by the organization. What should've been an in-and-out stop, turned into an almost hour wait. I finally made it in to the building and they couldn't find my order. Finally after forever, the young lady came from the back with this. It was wrapped so I couldn't see how bad it looked until we unwrapped it at home. This is an absolute disgrace. There was no thought, no love, no anything put into this arrangement. They up charge you since its Mother's Day but obviously you're not paying for quality. read more

Stein Your Florist - Horrible flowers - Florists Near Me - Philadelphia, Pennsylvania

Twice, the flowers my husband ordered were delivered elsewhere on Friday & Saturday - no one could tell him where though - No Mother's Day flowers for Mother's Day. Today, the day AFTER Mother's Day, the "upgraded" arrangement consisting of 5 gerber daisies and filler with balloon bouquet and chocolates arrived at 4:00pm. Disappointed - will NEVER use Stein's again read more

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It is RARE I give 5 stars and STEIN earned all of them and then some. Last minute plans to attend prom and an absent minded mom that forgot a boutonnière led me to the ONLY florist open 8am. Figuring for sure I would be lucky enough for them to take my last minute order - they not only took it but made it while I waited! Friendly, professional, curious staff - quality product - fair pricing - my go to florist for any of my floral needs in the future. read more

Stein Your Florist - Florists Near Me - Philadelphia, Pennsylvania

I ordered a bouquet here for my mom on Mother's Day - I currently live across the country, and I wanted to get it somewhere local to her instead of using a flower delivery website. I found an arrangement on their website, and called in to order. I think it's important to note that some of the arrangements featured on their website (like most local florists) are offered by large flower delivery companies like Teleflora, and while they do their best to capture the "vibe" of those arrangements, it won't be exactly the same. Because this is the case, I would recommend calling them so that you can have a conversation about the arrangement. My mom FaceTimed me to show me the arrangement as soon as it arrived - right on time, the day before Mother's Day - and she loved it. The flowers took a few days to fully open, which is a good thing. I wish I had a picture to add, as the arrangement was really nice. read more

When you need flowers for that special someone .. or .. a special occasion .. you really need to give STEIN'S FLORISTS a try. Outstanding arrangements, a wide variety of flowers & plants, professional & courteous staff .. & .. very reasonable prices. I've used STEIN'S FLORISTS for quite a few years & I can personally attest to their high quality. If you live in the northeast Philadelphia area & want to give the best .. go to STEN'S FLORISTS. You'll be very happy that you did. read more

Went to Stein's twice now for arrangements to decorate my baby niece's grave site. My sister was so pleased with what Carl had put together for our Scarlett. We officially go no where else for her flowers or any floral needs my family will have. Check out my photo. read more

Stein Your Florist - A beautiful infant sized grave blanket. Thank you, Carl. - Florists Near Me - Philadelphia, Pennsylvania

I love steins! Their store is beautiful and they carry more than just flowers! They have a lot of things to buy - even gift products. I always go to Steins when I'm looking to get flowers or anything for a gift! They have great customer service and want to work with their customers to get everything right! I just purchased an arrangement for Mother's Day and it was delivered on time and they were so fresh and lovely! I already have my order in for my prom corsage - and I refuse to get it anywhere else. They handle all of their flowers and orders with care and they do their best to keep their customers happy. I recommend Steins to everyone because they are wonderful! read more

I don't always right reviews, but when I do, it's for a good reason. Yesterday was my wife and I wedding anniversary. Being the hopeless romantic that I am, i bought her flowers for our anniversary. I ordered the arrangements from FTD several weeks in advance as the arrangement i purchased was close to her wedding bouquet. On the day of the anniversary i eagerly awaited the phone call from her telling me how beautiful her arrangement was, and that is where our tale begins. The flowers arrived to her, 30 minutes at the end of her shift. which completely made the affect of "receiving flowers at work" completely useless. Then the company didn't go to the address i provided them, they went to her corporate office, then when provided with the correct address, they went to a different building. Then the guy who was making the delivery acted like I was bothering HIM when i walked up to the Van and said he had the flowers for my wife. Oh, yea, i forgot that part of the story. I picked my wife up that day and after faking traffic and making her wait at work 30 minutes after her day was done, and after telling the guy the correct address he AGAIN went to the wrong address. Then when he opened the door and presented me with her flowers, it looked NOTHING like what I had purchased. So At the end of the day, FTD made good on this terrible experience but sadly I will not be using them as long as they contract out to Stein Florist as i've never ran into a more nightmare of a florist ever. read more

My dentist gives all his patients a $30 gift card to Stein's florist for their birthday. Went I went to see him, I visited Steins after my visit. The store is not well kept and the flowers and plants appeared dead or certainly not fresh. What was worse was being totally ignored by the staff who were so busy chatting with each other. Finally, one of them said, "Do you need something?" almost accusingly. I promptly left and felt very disappointed that I couldn't find anything. In previous years, I had a much better experience and was able to get a lovely arrangement or planter, but not this year. I left with nothing but disappointment. read more

I will never order flowers from Stein's again! I ordered the deluxe arrangement and was given the standard. We called and told them about the arrangement . The person on phone said they would send more roses or replace it. That never happened! You should get what you paid for not what they decided to give you! Save your money and your trust and go elsewhere! read more

Ordered flowers for a viewing on behalf of the company I work for. When I walked into the funeral home I noticed one arrangement was entirely dead. As I got closer I realized it was the one I ordered. I was so embarrassed. read more

My husband ordered flowers to surprise me for our anniversary but what arrived was an arrangement full of old, wilted, sad looking flowers! Would NEVER recommend this florist to anyone! read more

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Flowers were ordered same day (7:30 AM on Memorial Day) and delivered promptly (approximately 9:50 AM)! The bouquet is massive and gorgeous. The receptionist seemed annoyed when I called the store. A little note to people interested in purchasing, not all of the flowers were of the same/expected quality. There were some flowers with black edges that looked old/wilted. For the expensive price, I expected all of the flowers to be good quality. I was worried/hesitant at first to purchase flower delivery online. Luckily, this went smoothly. I will be purchasing from here again :) read more

Stein Your Florist - Florists Near Me - Philadelphia, Pennsylvania

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I was a client years ago, moved from the area. Monday I was sent a arrangement for my birthday from my fiancée. The gentleman that delivered the arrangement to my office was poorly dressed with questionable hygiene. He slammed down the arrangement onto the main desk, didn't say anything and when I looked up, rolled his eyes and walked out in a huff! I immediately called into their store and spoke with a pleasant woman that assured me she would bring up the incident to the owner. She did admit the gentleman was a unpleasant man and knew exactly who I encountered. Wednesday I come home from work and my arrangement was practically dead... I took photos and sent them to my fiancée and advised him to pursue getting his money back! I'm not usually a "review" person. I even just let the rude incident go.... But to pay for poor quality and customer service is ridiculous! Stein's was once a known sought out florist in the Philadelphia area... Very sad to see that gone! read more

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I would give no stars if I could. They completely messed up the color theme of the bouquet I chose, put cheap flowers on the bouquet instead of the roses in the photo, and I ordered a balloon too and they did not deliver it either and I was charged. I contacted them immediately about the issue and after several hours they have yet to correct the situation. There are many other florists in Philadelphia so I won't be risking a spoiled occasion again using them. So disappointing- you have one chance to surprise and delight someone on their special day and Stein blew it! read more

We recently found out a neighbor passed away - walked over to get some flowers quickly but arrived at 6:02 as they were locking the door. They were so wonderful - I told them what happened and they let me in to pick from some of the pre-made items they had. Needless to say, we picked out some lovely arranged flowers for our neighbor at a reasonable price. I truly appreciate a store with a business and community focused mindset. read more

I had Stein Florists do my wedding in October of 2012. The florist we were working with was actually let go and he had messed up our entire order. Every time I called I felt like they forgot what I wanted or didn't write it down properly. Occasionally, I had to call back several times before getting a straight answer. The reason I gave 4 stars is because my flowers came out amazing. They were exactly what I wanted. After all the craziness of dealing with several reps and worrying that my flowers would come out wrong they really came through for me and everything was perfect. I would go with them again, but I would make sure that they write every thing down and I keep notes too and keep on them with communication. read more

This is THE VERY BEST FLORIST in Northeast Philadelphia. 5 Stars in all categories...from gorgeous arrangements to excellent customer service. This business goes above and beyond to provide a wonderful experience for all!! Thanks Again!!!! read more

I have recently had severe problems with my "go-to florist" out here in Eastern Montco since they have come under new ownership (Penny's in Glenside) and was reluctant to further use ( problems with quality,value AND service). I happened to be working in Stein's area recently & stopped in to see if they could arrange & deliver a Spring table centerpiece to the suburbs. Patrick said they would be happy to do so. The arrangement was, in a word, SPECTACULAR ! It was just perfect,large & beautiful,and my friends were thrilled...many compliments. They also mentioned how nice the delivery guy was. I'm really happy to have used them...it's great to know I have someone I can count on and not worry about what they will send...and who arranges and delivers their own work, rather than collecting a fee & wiring it to another shop. Thanks, Stein's !!! read more

I have had a love affair with flowers and gardens since I was a little girl surrounded by my mother's creative hand at the art of it all. Our family florist of choice was always Stein's for more "official" occasions. One in particular I recall was waaaaaaay back in 1961 and my graduation from Henry R. Edmunds Elementary at Large and Dyre Sts., in Northwood. My Dad drove me to Stein's and i remember him saying, "This is my little girl's first graduation and she's wearing a light pink dress and I want you to make her the most beautiful wrist corsage that anyone has ever seen." ... And straight away I was asked to bring back the dress for a perfect flower and ribbon match with accent flowers, for a corsage with a hint of tradition and yet totally different. AND, on the day of my graduation, Stein's drove to our home on Wakeling Street and delivered the most beautiful wrist corsage that I or anyone else had ever seen. I will never forget it if I live to be 100. It is with that same kindness, attention to detail, and love of their work, that Stein's still stands proudly with their beautiful neon "STEIN FLOWERS" sign gracing the front of the same building on Frankford Avenue where my Dad took me over a half a century ago. Thank you, Stein's for those beautiful flowers ...and the equally lovely and most-cherished memories. read more

Everything from easy to order, fastest delivery ever, beautiful flower arrangement I couldn't be happier!!! Thank you thank you!!!

Horrible customer service! I ordered 2 floral arrangements for a funeral. One arrangement had an incorrect banner and card and the other arranagement never made it to the funeral home. I called the florist and was told (after they investigated) that their paperwork showed the correct information and that both arrangements were delivered. I was willing to pay for the arrangement that was delivered (even though the information was incorrect) but I wanted a refund for the arrangement that was not delivered. They said that I could dispute the charge on my credit card. What wonderful customer service!!! DON'T USE THIS FLORIST!! C.DelVecchio read more

Terrible place to do business with, I will never go back. Burn me once, but never twice. The flowers they delivered to the funeral home were embarrassing at best. read more

I don't even want to give them one star. We just sent flowers to my mother for mothers day and the delivery man was so rude and was yelling into the phone to my mother who is 80 years old and he upset her so much that she was crying. My mother lives on the 2nd floor and he would not climb the stairs to give her the flowers, instead he SHOVED THEM to the lady who lives downstairs and told her to give them to my mother. My mother called STEINS and told them what the delivery man did and the women said, well, our delivery men are so busy today with making so many deliveries. OK, i would maybe accept that excuse if it was late in the day, BUT it was only 9am and my mom was probably one of the very first deliveries that this man was making... I am so glad that this was on Saturday and not actually on MOTHERS' DAY, he would have ruined her day. Plus to make matters worst, for what we paid for them, it was small and some of the roses were brown on the edges. This florist use to be so good back in the day before the FIRE they had. Once it reopened, it hasn't been the same. I will NEVER USE THEM AGAIN. read more

Wish I could be one of the customers to write a positive review however that is not the case. I ordered birthday flowers for a friend on a Wednesday and they were delivered Thursday morning(the only good thing I can say is that I was impressed that the flowers made it on Thursday due to the snow). When the flowers arrived my friend sent me a picture saying Thank You. I noticed that the yellow roses in the arrangment looked to be dying. I asked my friend if it was just the picture or if they were dying. She stated that they were not the healthiest of roses. By the next day they were totally wilted. I called Stein's on Saturday morning to speak with a manager. When I asked for a manger I was told they were busy. I explained why I was calling and was placed on hold. Shortly after a woman got on the phone(sounded like the same woman who answered the phone). She looked up my account(after a few minutes she finally found it) and stated that they could arrange for a pickup of the old flowers with a new arrangment. I was not sure what my friend wanted to do so I told her I would give my friend a call and ask her(friend stated that she would keep the arrangment and suggested that I never order from Stein's again). This is not the first time I had a bad experience with this flower shop. Should have thought twice about giving them a second chance. read more

I have used Stein's numerous times for flowers and they never disappoint. Tonight they saved me. My daughter had her father/daughter dance tonight and it never crossed my mind to get her a corsage from my husband. I called Stein's last minute explained my situation and asked if they could put one together for me to pick up in an hour and she said SURE! The lady I spoke with was so sweet and helpful and they did a beautiful job with a white rose and didn't kill me on price knowing I was desperate. When my husband showed the corsage to my little girl her face lit up like he just gave her the best gift in the world. Thank you Stein's for helping me put that smile on my daughter's face. read more

This was my first and last visit to Steins. I had ordered a bouquet for 11AM pick up I arrived after 11 and the arrangement was not ready and what I did receive was not worth the cost of $50.00 since all the cuttings from the flowers were it the bottom of the arrangement. I would not recommend this shop. read more

Nice staff. Did my wedding and i just bought a really cool cactus there. Nice selection of vases....

I have to give kudos the Stein for going above and beyond to make a delivery to my best friend! Sue and her staff were great! I placed the order from the Midwest and they stayed in contact with me when they were unable to enter the building. Thanks again for such a great experience! Cindy S. (Kansas City) read more

I called several days ago I received a call back but not a name due to illness I wasn't able to call back until today. I wish I had the person who had taken my information down or the one who called. No I got pat on the line. I started asking & answering questions as to who I was and then the information on the silk for the Love's Divine Bouquet. My goodness either she was done for the day or didn't really want to answer my questions regarding price but I'm still asking trying to get a total after giving one price there was another price and another price and so on. I never got the whole total. But I just got a pissed off lady I guess. Well I finally found a place. Plaza Flowers no waiting they will be delivered tomorrow. I got exactly what I wanted. That same bouquet in silk. It's wasn't about the price it was about the service. pat can turn off a lot of customers keep her off your phone. Sad read more

I think Steins is a good florist. I have bought plants and flowers there for many years now, and everything was always really nice. The one time I bought a plant and the leaves did not look good when I got home, they gave me another one with no questions asked. They always are friendly and helpful. The only reason I did not give 5 stars is they can be expensive, especially around the holidays like Christmas or Valentines Day. But I guess a lot of florist shops are expensive then. Overall it is a really good store and I would recommend them. read more

my husband passed away 2 months ago and i went to steins for flowers for his funeral. the arrangements they sent were some of the most beautiful i have ever seen, especially the bleeding heart; it was exactly what i wanted. i didn't realize what a comfort flowers could be during such a difficult time, they really set the atmosphere. i highly recommend this florist. read more