1. Steinbeck Peninsula Equine Clinics

    1. Steinbeck Peninsula Equine Clinics

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    Salinas, CA

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    Steinbeck Peninsula Equine Clinics

    3.8 (26 reviews)
    Open Open 24 hours

    Services - Steinbeck Peninsula Equine Clinics

    Pet physical or wellness exam

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    Joansie C.

    My regular vet wasn't available. My miniature horse was showing signs of colic. My other back up vet Dr Towes retired and sold his practice to Steinbeck. So I called them. I got a vet that listened to his lungs, heart gut and was charged 167.50 for a colic exam. He didn't even check the teeth or the temperature. All my mini horse was given was a shot of banamine. I tried to pay my bill before he left and he said the office has to send it. I got ahold of my regular vet later in the day. She asked me what did the vet do? Did he scope him, oil him? What was his temperature? I told her he did nothing except give the shot. I accept the other charges but I do NOT accept the colic charge - when I called to discuss it. I said he did a routine exam. I explained what he did for the visit and she said she is not a vet and they don't have a code for a regular exam. I won't be calling them again!

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    1 year ago

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    Kathryn K.

    Thank you for your very kind review, Bonnie! It is much appreciated.

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    Ask the Community - Steinbeck Peninsula Equine Clinics

    Review Highlights - Steinbeck Peninsula Equine Clinics

    I couldn't have asked for more thorough, compassionate, and professional care for my horse when he was at his worse.

    Mentioned in 14 reviews

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    I recently moved from Hayward to Morgan Hill, and wow--what a difference. I absolutely love it…read morehere. One of the best parts is having VCA San Martin just 10 minutes from my house. I brought my baby Lulu in and got connected with Dr. Zhen, and I'm so glad I did. She's super cool, attentive, and I really like her vibe. You can tell she genuinely cares. My dogs had a bad habit of being spoon-fed (yes, my fault ), and she gave me simple but effective advice--stop hand feeding and just leave the bowl out. And honestly... she was right. My senior dog now eats so much better. Before, it was such a struggle and I had to hand feed all the time, which just isn't realistic now that I have a baby. That advice alone made a huge difference. She also let me know Lulu was a little overweight (lol), and reassured me it's okay if she skips a meal or two--they won't starve themselves. I appreciated the honesty. Since I liked her so much, I also brought in my brother's dog, Belly Belle, and stuck with Dr. Zhen for both. She did dental cleanings on both dogs--though I was a little sad Lulu had to lose two teeth, I trust her care. Now the downside--and it's a big one--is the wait time. Every visit I've had, there's been a noticeable delay. The last time I brought Belly Belle, it took almost 30 minutes just to be seen after checking in, which is really frustrating. I understand things can run over, but it feels like there's not enough buffer built into their scheduling. When you plan your day around an appointment, that kind of delay adds up--especially with pets and a baby at home. Overall, I really do like the care and I plan to stick with Dr. Zhen. My 12-year-old senior dog is scheduled next--he has a lot going on (alopecia, dental issues), so I'm hopeful to see what kind of magic she can work for him. Just really hoping they can improve the wait times, because that's the one thing holding this place back from being a 5-star experience.

    The Drs are amazing! The Techs are Amazing! The front office staff needs help. This is the reason I…read moregave it a bad rating. Unfortunately, the receptionist desk staff are not very professional. I have been there a couple times now and each time they are having side conversations sometimes inappropriate topics in front of the entire waiting area. A smile would go a long way .

    VCA Animal Hospital of Santa Cruz

    VCA Animal Hospital of Santa Cruz

    (106 reviews)

    I have been with this hospital for over 3 years and they have always been really helpful and…read morecaring. Up to when my doggy unfortunately reached the end stage of her life, and they have been really supportive through this difficult time, making sure my pet was really comfortable. It is true that since Dr Ryle left, there has been a bit of an in and out of different vets, and that is not always easy because they have no background knowledge of your pet. I am sure this is something they wish to solve as well. Dr Berry is still there, is wonderful and really helped us out. And I also want to mention they have some wonderful vet techs as well that have been really caring. My dog was terrified of the vet and needles, but they made every effort to make it as stress free as possible. I even learned through the ER staff, where I had to take my dog to unfortunately when she was nearing the end of her life, that VCA had special instructions in her files around how to make my pup as comfortable as possible when she would be scared...!

    for your pets first visit, it is supposed to be a free wellness exam. i brought my cat in for…read moreemergency flea treatment, and for her first time i chose VCA because of the free appointment (times are tough). because i didn't ask them about the promotion that's plastered all over the website, they charged me over $100 for an "exam" when the actual vet was in the room for maybe 5 minutes. she spoke to me in a very condescending tone the whole appointment. i am now unable to get a refund because the "coupon expired". it was very much "don't ask don't tell" and i was ripped off. i would not recommend this place. it was dirty, the employees were rude, and it cost me over $300 for a 20 minute appointment. i won't be back, thanks so much

    BluePearl Pet Hospital

    BluePearl Pet Hospital

    (341 reviews)

    The people working here are angels. We had an extremely sick dog, who ended up passing but it was…read moreher time. I carried her in, although on the phone they asked if I needed a gurney, which I didn't, but has kindly offered. The second they saw me and my pup, everyone stopped what they were doing to help. They could clearly see between my face, and her, that this was serious. Although our sweetie passed, they did everything they could, and kept me in the loop the entire time. The physician gave us great peace by telling us what had occurred, there was nothing we could have done, and even if we'd gotten her there earlier they probability to survival was low. In an extraordinarily difficult time they give my wife and I peace knowing we'd done what we could and it wasn't our fault. I had a mentor tell me, "why and what if are what keep you up at night." They did everything they could to shut down those difficult thoughts. While this is a sad outcome, I can't think every person who helped me and our pup last night do what they could. I'll never forget how you helped me through one of the most difficult processes of my life and thank you from the bottom of my heart.

    I brought my French Bulldog to this emergency veterinary hospital on August 23, 2026, around 4 PM…read morebecause the entire left side of his face was severely swollen. We specifically told multiple staff members, including the doctor, that we suspected the swelling could be related to an ear infection. My dog was taken to the back, and despite being there for approximately six hours, I was never allowed to see him during the visit. We were told that they needed to discuss payment before examining him. We ultimately paid $243 for the initial "exam," $357.25 for blood work, plus medication fees, for a total of $761.21. After getting home, I checked his ear myself and noticed a significant amount of wax. I called the hospital to confirm whether his ears had been examined. Emily put me on hold to ask and then told me that they had not checked his ears. When I asked why, considering we had specifically raised the possibility of an ear infection and his face was swollen extremely close to his ear, I was told that they do not check ears unless there is a specific reason to. I find that extremely concerning. We specifically gave them a possible explanation for his symptoms, and his swelling was located directly next to his ear. I expected that to at least warrant an ear examination, especially after paying hundreds of dollars for an exam. I then asked to speak with the doctor or a manager. I was told there was only a shift lead. When I asked to speak with the shift lead, I was told she was busy and that the doctor was in the middle of a "procedure." I simply asked for the shift lead's name, and Emily told me I did not need to be given that information and then hung up on me. I understand that emergency veterinary care can be expensive, and I am willing to pay for appropriate care for my dog. What I cannot accept is paying $761.21 and later learning that something as basic as checking his ears was not done--even though we specifically raised an ear infection as a possible cause of his facial swelling. The lack of communication, compassion, transparency, and professionalism throughout this experience was extremely disappointing. I brought my dog here because I trusted this facility to properly evaluate him when he was clearly unwell. Instead, I left feeling like my concerns were dismissed and that the focus was more on payment than making sure my dog received a thorough examination. If you are considering bringing your pet here in an emergency, I strongly recommend asking exactly what will be examined and what is included in the "exam" before agreeing to treatment or charges. My experience left me deeply disappointed and concerned about the level of care my dog received. I don't need a generic response with " we apologize for your experience ,please feel free to contact us" what you need to do is train Emily for some customer service and the other lady who rolled her eyes when I was speaking to them during my visit.

    Steinbeck Peninsula Equine Clinics - vet - Updated September 2026

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