Mr. Ball is a very qualified and competent piano tuner. He brought new life to our old Kawai grand…read morepiano. He arrived on a timely manner and took the time to do a great job. We will certainly call upon him again. The community is fortunate to have him available.

Charles is more than just a piano technician -- he is an ARTIST. He worked on my pianos at the…read moreUniversity of Texas for at least 20 years and also tunes regularly for me at the Long Center in Austin. His work is always impeccable and on the highest level -- I cannot recommend strongly enough. Bravo on all your years of great work, Charles!

I had the pleasure of working with Ron today, and I only wish I had reached out sooner! Ron is…read moreprofessional, friendly and very knowledgeable. Ron pitched & tuned a piano that has been in my family for 20+ years, and when he heard it was my childhood piano, he was kind enough to give me a history on the company and look up even more information about the piano for me. He walked me through what he was doing & why, and since he had sent his pricing ahead of time, there were no surprises when it came to payment. He also plays beautifully, which is always a plus!! I will absolutely use his services in the future & recommend him for all of your piano needs.

What a worthless experience. This guy was unable to get our piano in tune and after the second…read moreappointment I discovered many flat keys. Ron's response was to belittle me and tell me he left if exactly where he intended. He sure seems to think a lot of himself but apparently doesn't stand by his work or care about his reputation. He was arrogant and defensive instead of making sure his work lived up to his claimed high standards. Save your money and go with someone with the huge unfounded ego.

John Herman has been tuning my pianos for many years. My 1939 Chickering console was a mess with a…read moreworn out pin block, but he always did a good job. I'd play it and if something slipped right away, he'd fix it. Now he tunes my restored 1936 Baldwin Model F (7' grand), and he always does a great job. He's old-school, many decades of experience, and he know lots of pianos and is good at troubleshooting. Always interesting to talk to as well. He's less than competitors so you get high quality at a discount. I've had several other tuners that used fancy gadgets and charged more, but the result from them was no better for me - and I'm really picky about tuning.

First of all, Kevin is indeed a pretty cool dude. However, he came and tuned my piano last year and…read moreit left a little something to be desired service-wise. He did an okay job...used an electric tuner which I've just never gotten as good a tuning from anyone who doesn't do it aurally. It did sound okay. But really just okay. A good tuning should make you go "wow" once you play it after and this most certainly did not have that effect. He didn't have a very professional setup either. Just a backpack with the tuner and like 2 wrenches from what I saw. Flip flops which he promptly removed. I guess I'm just stuffy but I don't feel like a professional service should be performed by someone barefoot unless its a surf lesson or something. He also, showed up quite late which was frustrating. Granted it was raining heavy at the time and traffic...but still. And there were communication issues from him getting the appointment set up. He said he was late for the appt because of a concert he went to the night before. Which he showed me a video of...it was pretty cool, but not what I'm paying for. The tuning didn't take very long even though it had been a long while since the previous tuning and the piano was really needing some work. Like I said he did an okay job, it sounded okay but far from the top level tunings I've received in the past. He also, played it a lot...I appreciate a tuner who can also play well enough but it almost seemed like he was performing for me or something. Which was odd. He wasn't a bad player, I just didn't pay him the 130 or 150 it cost to tune to hear him play. I actually had to get him to stop and ask if he was finished. He was there much less than hr which also seemed like too short a time to do a really thorough job...I couldn't say for sure but it seemed, cursory. And my piano broke a string less than a week after he was there. That's literally never happened on my workhorse piano. Maybe it was just time and would of happened no matter what, but given that it happened so short after his tuning...I don't know, its suspicious to me. Not saying, just saying. Also, he bent my ear for a while about South American spiritual retreats and such, and astrological values in Japan, which while intriguing enough to me, is again...not what I'm paying for. And he was barefoot. Anyways, like I said he was a pretty nice fellow and did an okay job, but there were just too many things that didn't feel quite right about the whole thing; the communication; the comportment and unfortunately the overall quality of service. Honestly he didn't really seem to have much interest or passion in what he was doing which in my experience is somewhat rare for technicians...Seemed more like an adventurer who occasionally tunes a piano for extra cash. This is quite cool, but I want a technician who is totally invested in their practice. Adam Pryzbla or Nathan Cook are both Austin area technicians who in my experience offer a much superior service all around.

Kevin is extremely passionate and professional about his profession. He is fair priced and will…read morework around our schedule. He is our only choice for a piano tuner. The first time he tuned our piano, it was a 1920s best up baby grand. Most people refused because they were scared but Kevin didn't just tune it but got it sounding amazing. Thanks Kevin!

We were thinking of taking a piano but worried it could not be timed Mark gave us some good advice…read moreabout this.

Mark replied quickly to my inquiry and confirmed the appointment a few days before. He was friendly…read moreand professional, did a fantastic job tuning my 100 year old upright grand (which hadn't been tuned for years) and even did a repair for a small fee. He also sends out a yearly reminder. Highly recommend and I will be using him again!

I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

I have moved twice with M&D. They are nothing short of amazing! Arrived on time, got the job done…read moreflawlessly and were professional and personable the entire move. (both times!) And the price is super fair. Had a fridge delivered by a not so wonderful company on moving day, and they would not install it, well, these guys even stepped up and DID that for me. Way to go above and beyond!! If you are looking for help moving, look no further!! Man and Dolly are top notch!

William does a fantastic job from beginning to end - honest, affordable, communicative, efficient,…read moreand highly professional. His crew worked quickly and hard the entire time while treating everything with care. It was a long, brutally hot day, but even that didn't bring down their friendly, energetic attitude! Make the tough task of moving significantly easier by hiring Man and Dolly. Highly recommend!

The best movers hands down! Mike, Jordan and Zane arrived on time and got straight to it! Very…read morepolite and friendly! Great attitude and respectful towards me, my belongings and my home!! And my dog Wallace. I rarely review businesses but these guys were fantastic!! I recommend then Thanks guys!! I appreciate y'all!!

First of all, we had to change our move date twice within 2 weeks of the date of the move. this…read morewas accommodated by Christi with no issues whatsoever. The team showed up ready to go to work and with everything they needed to safely move our effects. The two men were friendly and asked questions where other companies in our experience just made assumptions. The move was less than 2 miles, but everything was wrapped and protected like it was going to Alaska. Highly recommend this business for your move needs based on our experience.

Paul Brown was the BEST piano tuner, unfortunately he passed away in April 2020 and is no longer…read moretuning pianos. His phone line 512-345-9862 is no longer active fyi

I just read Charlie B's comments about Paul Brown's passing in April. He tuned my piano in February…read more(as he has done for almost 30 years). I will miss him.

Brian Henselman shared great detail on my impending piano tuning and cleaning. Talking with him by…read morephone he provided so much information that I was not aware of and many considerations before I proceed with this project. Thank you and I highly recommend reaching out to him as he clearly is a master in his field!!

I contacted Brian Henselman again to tune Things Two's baby grand piano as it was recently moved as…read moreI purchased a new home. Its important to tune a piano after a move and on other occasions such as: 1- When a piano is not played, the strings will gradually stretch with the passage of time and the piano will fall out of tune. Pianos need regular tuning at least once a year to keep them up to pitch and playing the correct notes. 2- When fluctuations in temperature and humidity occur which cause the wooden parts of the piano to expand and contract, affecting string tension. 3- When a piano is not tuned regularly. Pianos get set in their ways as they age. A piano that hasn't been tuned in a long time will go out of tune again very quickly. Pianos are temperamental and should be tuned at least once per year. I like to think of a piano like a car in that, cars require regular tune ups, oil changes etc. Brian showed up on time, was efficient and gave some great tips on piano care. If you are seeking an honest and reliable piano tuner, Brian is the best bet! Total for tuning: 205.68 #supportlocal