I have been a customer of Johns for 20+ years. Never disappointed always honest and helpful. I…read morewouldn't use anyone else!

I am very disappointed I couldn't rate this zero stars !!!…read more I Will NEVER USE AGAIN. After asking if the workers normally cleaned up after completing a job I was told by the owner that "the place wasn't too clean to begin with in the first place". (We are in the middle of a kitchen remodel) After telling him I would be leaving a negative review he yelled "screw you" as he walked across my front yard to his big black truck. Very unprofessional I plan to tell everyone Who asks never to use this company for any type of services!

Great work by Mason's Plumbing to repair a toilet leak. We've used Mason's several times over the…read moreyears and their plumbers are always top notch. They know their stuff and they do it well! We always go back to Mason's Plumbing for any plumbing need!

Mason's Plumbing in Bartlesville, OK have gone above and beyond to ensure we got water back on as…read morefast as possible. My ONLY complaint is that the guy who was on overtime on Friday evening did not clean up the mess he had to make to find the leak and diagnose it. I got over that quickly!

Brown's plumbing came to fix our outside faucets. They took no time at all, and were super nice…read moreguys.

I had an outdoor faucet leak. They came out and fixed it in a timely fashion.read more

First, let me say -- DO NOT USE ROTO-ROOTER BARTLESVILLE! Their customer service is the worst and…read moreyou'll be left with a mess. I had a clog and a small pipe leak in the spare bath sink (that I've since learned was a pressure leak caused by the clog). I called Roto-Rooter because everyone said they were great and another friend said she used them for all her plumbing needs. When John got here at 3:41 PM, I showed him everything and he told me they don't do leaks. That should have been my first red flag. I said the website said they did and a friend used them regularly for her rentals. He said many offices do, but his doesn't. Red flag. So he started working on the clog. Had me flushing toilets, running water, etc. The clog was tougher than expected so another guy came out and they finally finished at 5:21 PM. Here's where it all went wrong but I didn't know that until I walked into my bathroom at 7:30 PM, barefoot, and stepped on my beautiful carpet soaked with nasty sewer water. I spent all weekend trying to get the mess cleaned up. I ran my shop-vac three times, stomped on towels, spread baking soda, scrubbed the carpet, ran the shop-vac again. Still gross and reeking of sewer. I called their office manager, Kayla, and our 12 minute conversation was tantamount to, well, let me just say I've had more meaningful conversations with slugs. Kayla said my bathroom flooded because of a bad wax ring and it was my fault and my responsibility. I told her it happened in both bathrooms, so she said it was a bad wax ring in both bathrooms. I informed her the half bath was a brand new wax ring since it was recently remodeled and she responded with saying they did their job clearing the clog and anything beyond that is my fault and responsibility, despite the fact they ruined my bathroom carpet and floor. I told her the water wasn't there until the second person showed up. So something he did had to have caused the overflow. They said the second person was in there less than a minute. I told her I have security cam footage showing differently. Then they said he was in there less than 10 minutes and he said he didn't touch anything in my bathroom. That's another lie. He removed my tank lid for whatever reason (to pull up the ball so nasty water would stop overflowing?) and put everything on the floor. That's where I found my stuff at 7:30 when I discovered my sopping wet carpet. I was told I could call a local carpet company and have them clean my carpets at MY expense, that they aren't responsible. When I asked if they're responsible for damage at a client's location, Kayla reiterated the fact I had a clog, now I don't, and they did their job. She told me repeatedly she had called corporate and they would back her up. I told her I'd never use them again and I would let everyone I know how poor their customer service was. Kayla called me back 30 minutes later and said she spoke to the owner, Denzel, and he said they weren't responsible. Funny, she told me earlier she'd already spoken to the owner AND corporate, so why call me back to say it again?! Why call me back at all if everything she told me the first time was true and they had no intention of accepting responsibility for what they did to my bathroom floor? Bunch of liars and incompetent people!!! I told her to not call me again. I already filled out a BBB report against them and will never use Roto-Rooter Bartlesville again.

Jon called before coming over, was polite and efficient. He was able to find the clog then made…read moresure to run our washer to double check no water backing up. The price was great for his hard work! will definitely call again if need help.

Maston's responded immediately to our need. Konnor was a delight to work with and laid out clear…read moreoptions to resolve our issue. He is highly skilled, took time to answer all our questions, and is a definite asset to this company. We give Konnor 5 stars and wholeheartedly recommend Maston's.

Maston's Plumbing & Drain troubleshot our plumbing system with a camera and discovered it was…read morealmost completely clogged; they also found out the backflow preventer installed on our 20-year-old house was not up to plumbing code and needed to be replaced; this was most likely the reason our plumbing line was clogged. We scheduled service for the next day, and they spent hours digging up hard clay soil to replace the backflow preventer. After the new backflow preventer was installed, they proceeded to hydro jet our main sewer line from the ground and through a roof vent until it was completely clean. This plumbing company does not stop until they finish the job, they are a top-tier professional plumbing company that I would highly recommend to anyone who needs plumbing work done. Kudos to Maston's Plumbing for a job well done! Best Regards, Darin & Cindi Wolff Broken Arrow, OK.

The second time we had an emergency the day after a holiday and Gary saved the day again. He and…read moreStarla were both professional and wonderful to work with. He knew exactly what was wrong and how to fix it. SO GRATEFUL for this company and I highly recommend them.

So glad I found Gary when I had a plumbing issue. Started…read moreout with a leaky faucet in an upstairs bathroom. Gary came out and gave it a look, and we determined the smart thing to do would be to just replace the valve which meant buying a new fixture as well. It took The Wife a little while to land on one, but once we had it, Gary came back out and did the replacement. Worth mentioning that Gary did not initially charge me for the first visit... but we squared up on the install. Gary is the real deal... an old school craftsman who knows all the tricks to getting the job done right without cutting corners, not to mention having a wicked sense of humor. Very ethical in his work practices and really competitive on pricing. He's now my go-to guy for plumbing needs

I needed to replace my main water line, which of course required digging a trench in the front…read moreyard. Maximum plumbing did the job quickly and at a reasonable price. The only problem I had with them was they told me they would send someone out the following week to clean up the yard. That never happened. I was left with deep ruts where they ran the backhoe. I also had several deep low spots and random high spots where they didn't fill the trench back in after replacing the water line. They also left several large roots laying around that they had dug up. I've been trying to clean up the mess myself so I can reseed, but that's not easy when you are a little old lady like me. Overall, I would recommend them for most jobs since they did a good job repairing the problem and did not overcharge for the work. Just don't expect a lot of follow-up once the job is done.

I needed a water softener installed along with a utility sink plumbed. I called several "local"…read morecompanies who all just wanted to sell me a water filtration system. I contacted Max and discussed what I needed and he said he'd be happy to get my job completed. Max was responsive and really knew what he was doing. He was professional, proficient, knowledgeable, and friendly. I would not even think twice about using him again.