I would give this place zero stars if I could. Staff is not at all friendly and are miss-informed. Everytime I call in a nice girl answers, but proceeds to get barked at while trying to answer my questions until the old lady gets on. Also, every single review I have read about this place noted that the bridesmaids dresses were always ordered WAY too big. All my peers have done since we picked our dresses up is bitched about how big their dresses are. Everyone is devastated. It's almost like they ordered our dresses way too big to pigeonhole us into getting our dresses altered there. I am not, and I will provide updates once I find out how much damage will be done to my wallet by alterations. Someone said instead of it being the typical $35-$45 it cost them $150. I believe it. read more

Like the other reviews, would give them zero stars. We attempted to get 6 tuxedo's for a wedding this past Saturday, 6/1/19 on Friday, 5/31. When we arrived at 1pm, during regularly scheduled hours, the door was locked and the lights were off. After several attempts to call and receiving no answer we left. Around 3pm we received a call from Stella asking where we were and had to return, again, to her shop to get the tuxedos. While getting ready on Saturday, the day of the wedding, we discovered that one tuxedo had a light purple tie and pocket square. We ordered 5 tuxedo's with 2 dark purple, 2 plums and 1 lavender tie and pocket squares and 1 cream for the groom. With one hour before the wedding and Stella's Bridal Boutique closed, we ran to Bennett's (EXCELLENT customer service) and then to New Directions (also EXCELLENT), to purchase the correct color tie and pocket square. In the end, the purchased tie was not used as the ceremony started before it could be brought to the church and another tie was used from a guest that was attending. Today, we called and spoke to Stella about the tie/pocket square mishap. Hoping for a refund or at least a discount for the error we were instead told how it was our fault that the color was wrong because the tux's were not picked up sooner and because we told her that we wanted different colors for different members of the bridal party. It was explained to her, as it was during each contact, that all the groomsmen were to have dark purple and the groom is to have white. She continued to repeat her argument saying that we should have checked the color before we left and there would not have been an error if the suites were picked up at an earlier time. I expressed my disappointment in the lack of professional responsibility in ensuring that we receive the correct product that we ordered and how she is blatantly lying stating we had been changing our mind about the color throughout the process of obtaining the tuxedos. I asked if she could offer a discount for the tux error or even if the one tuxedo rental could be reimbursed. She was appalled by my suggestion stating 'oh no Mami, I couldn't do that'. To which I responded that was unfortunate and as result not only would the wedding pictures speak for themselves as to her reputation as a business woman but so would my yelp review. Furthermore, I also informed her that I would make sure to tell all my family and friends about our experience with her small business as well as to anyone that asks about the wedding. read more

I have bought dresses here in the past and decided to purchase my wedding gown and a bridesmaid dress. My wedding was cancelled due to circumstances out of my control. I spent $2,000.00 here and $400.00 in the past I will never return for the lack of customer service, border line harassment over a small balance when the majority of my dress was paid for. She also charged me for alterations and denied it when I did not have my dress altered! 190.00 fee for a hollow to hem??? yet the dress was not touched. I am going through a very traumatic, emotional time and if she would have handled things differently I would have remained a loyal customer. Do yourself a favor and never shop here. They also go back in forth with cash and credit cards, they change their policy every other month. Highly unprofessional, rip off and zero compassion. Do not shop here. read more

I can't believe how rude the owner is! I went there today looking for a dress for my daughters wedding. The first thing the owner asked me is if I was going to buy today. I was just looking and if I found a dress I liked I would bring my daughter back with me. There were 3 employees there and no customers and she was very annoyed and told me she was wasting her time! She also didn't like the idea that I didn't want to spend $500 for a dress. I feel so bad for her employees. If she treats customers that way imagine how she treats her employees. If your willing drop a bundle and buy it the day you visit, this might be the shop for you, otherwise, don't waste your time! read more

Such a rude woman. Like the others, I too would give this place 0 stars if I were able. We came here for bridesmaid dresses for a September wedding and they mis-measured every single dress. Mine was 3 sizes too large. After paying $200+ dollars for a dress to only pay another $150 to get it fixed, I was super disappointed with their customer service. When I called to voice my concerns, Stella told me I could pay her to fix it the week of the wedding or essentially get over it. She accused me of lying about the issues and waiting to lose weight so I could screw her out of money. When I would not settle for her options she threatened to call the bride over and over again until I left her alone....great business tactics. do. not. shop. here. read more

This place is awful!!!!! Family owned and the family is rude. Every time I called it was them screaming and yelling at me!!!! I was brought there to get a bridesmaid dress. We picked pretty simple long dress. Not my style but nice. I had my first fitting and was told I had to pay half on credit and then when the dress is finished to pay the other half in cash. I went back weeks later and the dress was bad and I mean really bad. I was brought back by a 14 year old girl Just by holding the dress i knew it was bad. I put the dress on in the fitting room and immediately got angry. It fit in certain places but basically fell off of me. I needed cups put in and they were 3 inches thick and sat on my nipple area, very weird you could see directly down the dress. I come out and the little girl say "oh you look great" I replied with "who do I need to talk to about this?" She gets the seamstress who also says you look great. I looked at her and said "what!" She then proceeds to say to me "I told you not to lose weight." I weight 110 pds n had just gotten back from a weekend away of drinks n food. I said "nope I didn't lose any weight and these cups don't fit either." She then showed me other cups that were 1/2 inche thick and cover my whole breast. I went with them. Now she is fitting me again, I asked "will this cost me." She says " yes another $105." At this point I flipped. She then began to tell me she will do it for free. I come back 2 weeks later, try the dress on and it's so small I can't zipper it. I get the seamstress again, they only have one seamstress. Now she's annoyed with me, I ask again will this cost me she says yes. No one cared because the place was pack with other wedding parties and prom girls. Finally she says that she will let it out while I wait. I try the dress on again and it still doesn't fit but I wanted to get out of there as soon as I could so I left. My best friend who took grade school sewing had to re-fit me and re-do the dress. They used the wrong color thread. The dress started to fall apart before the wedding. If they would of charged me for everything they tried to do I would have spent $200 for the dress and $315 in alterations, because their morons!!!! DON'T GO THERE!!!!!! NO MATTER WHAT!!!!!! read more

Made an appointment to try on bridesmaid dresses during normal business hours.. drove about a half hour to get there and when we arrived, the lights were off and the door was locked. We waited outside for a bit and kept leaving messages.. she called back about an hour later and said she went to the doctors and barely gave an apology.. very unprofessional read more

Very rude. They don't show up during the business hours they have posted. I waited an hour until they showed up and three other people came and left in that time. They took my initial request over the phone because I was out of town but failed to mention the dress runs two sizes small. I will never go back or recommend. read more

Visited recently for my Matron of Honor dress for my sisters wedding and was very pleasantly surprised at the service we had recieved! I am not big on going into bridal shops cause alot of the times you get stuck up/mean sales people! We we're warmly welcomed to the shop and pretty much had free run of the place since we were the only ones there! Didn't need someone walking us to the dressing rooms or putting thier two cents in on what looked right-the only opinnion that matters is the brides! I even got to meet the shop owner, Stella, she was very upfront and hillarious! Shop was clean and any questions we had-Stella answered. Definetly recommend this place if you want designer dresses at a fabulous price without the 'stick in the mud' sales people!! read more

I called and spoke with the owner about trying on three different styles of dresses. She was so rude! She flat out told me not to come because there were too many people there today. I also asked her if I could come try on three different styles of dresses and she said you can only try them on if you are going to buy from them. SERIOUSLY?! SO RUDE! read more

The lady who owns it won't let you use a card to pay for your dress but they have visa and MasterCard and American Express logo in front of the store then they argue with you about it, they tell you to buy certain length dress and certain size then when you order it it's way to big or small. Also they buy dresses from Boscovs in bulk for 99.00 and box after prom then resale them triple price in the store. read more

As with the others, I would give this place 0 stars if I could. You walk in and all the owner sees is dollar signs; she just wants your money. Does not actually care about customer service once they have your money. read more

i wouldn't recommend stella maris bridal boutique to anyone! i can't even believe she has been in business this long! stella herself has no customer service skill what so ever and she better know that i have called sound off for daily times and the bbb on her for the way she treated my mother. stella if you are reading this you know who i am and you pissed off the wrong family! just to let everyone know frank bernard bridal in delaware fixed stella's mistake and they are taking care of my mothers dress!! read more

This place is the best!!! I found Stella Maris bridal shop when my sister got married and I found the perfect dress there at an affordable price! Also, I just got married myself and Stella Maris bridal gave me the unique and elegant bridal gown of my dreams!!! And I didn't have to empty my bank account to have it. All my bridesmaids and flower girls got their dresses from Stella Maris bridal and they all looked so elegant for my wedding!!! Everyone I know complemented us by saying how beautiful we all looked for my wedding and it's all because of Stella Maris Bridal shop. And their dresses were easily below $200! I'm telling you, if you want awesome style and good quality dresses without breaking the bank, you have to come try Stella Maris Bridal Boutique!!! read more

I would ALSO give this place a zero if I could. The owners are total BEEPS! And their seamstress is as well. They are awful people. I should have known not to go back to this place after they screwed me over for my senior prom. But that's besides the point...my mom and I went here to get her dress for my wedding. She tried a dress on that wasn't in her size but they said they could measure her and her size would come in and fit her. So, they measure her and write down her size on a piece of paper. She goes in to pick up her dress and she tries it on. It is HUGE, falling off of her. They started to yell at her and claim she lost weight. She didn't even lose one pound, she wasn't trying to even lose weight in the first place. They then proceed to tell her that she needed to pay $150 in alterations because the dress was so big. Well, if they measured her correctly in the first place she wouldn't need to be spending $150 on top of the $400 dress that she bought. And the dress looked so cheap and came in a crummy bag! My wedding is in two weeks and this happened two weeks ago so my poor mom was hysterical and scared she couldn't find a dress. But thank God she did and the dress she found at nordstroms was way more beautiful for half the price! I believe they measure you wrong so you are able to spend an extra $150 on alterations. I have never had this happen to me or anyone I know at any other store/boutique! I am so upset for my mom and so mad at these scam artists! DO NOT GIVE THIS PLACE YOUR BUSINESS!!! I warned you! read more

If i could give negative stars I would. I went here to find a dress that was affordable and plain. I walked out in a dress that was perfect and the one employee promised me the world for alterations on this dress. So closer to my wedding I brought the dress back to them to have it altered they again promised me great alterations on this dress. 3 weeks later I came back for my fitting, my dress was torn apart and was way too big everywhere, and alterations I was told would be completed were not, they told me to come back in 3 weeks. 3 weeks later, the dress is sewn horrifically with literally lumped fabric on both hips and my sweetheart neckline was so uneven. The front of the dress had ruching (spelling?) at the breast line and was only on one side. Needless, to say they trashed my dress. I was so upset and brought the dress home after arguing with the seamstress. My mom called them the next day after knowing how upset i was and Stella herself spoke to my mom and told her she would refund her for the bottom alterations because the top was fine....yes Stella because wearing half a dress to a wedding is elegant..... she also told my mom to pick the check up after hours and to 'not make a scene' HAHAHA. I recommended this place to a handful of people when I first bought my dress... now I rave about how horrible this shop is and that it's a waste of time and money. I would say if you are going to buy a dress from them, definitely DO NOT go through them for alterations. Here I am less than 2 weeks from my wedding headed to david's bridal for a dress!!!! read more

I would have given them 5 stars. They were incredible and treated me like family UNTIL...they ordered my mom's dress about 6 sizes too big. When the dress came 16 days before my wedding the seamstress told my mom that she CANNOT fix the dress. So my mom tried on another dress that the seamstress said she also CANNOT fix. The owner wasn't there and the seamstress just didn't want to do the work. My mom was forced to buy a dress somewhere else. When the owner found out, she was going to make my mom pay for the dress ($500). The seamstress lied to her and told her that my mom didn't like the dress NOT that the seamstress told my mom she COULDN't fix it. When I had to talk to the owner about how her seamstress is lying to her. I asked her not to tell her just yet b/c I was afraid of her doing something to my dress. I tried my dress on 7 days before my wedding with my shoes (that I bought and left at the store) and it was perfect! I picked it up 6 days later and asked if I should try it on and was told no bc I just had it on and it was perfect so no alterations were needed. I put my wedding dress on the morning of my wedding, it was 2 inches too long, strings were everywhere, you could see the hem line was torn, and there was a stain on it. Needless to say, I was so upset but wouldn't let it bother me. All night long I was either tripping on it or holding it up to prevent tripping on it. When I called Stella's to tell them that my dress was messed with, they could care less. I pointed out that she has caught her seamstress lying to her about my mom's dress and why wouldn't she be lying now. My dress was absolutely altered after I had it on and Stella's didn't say or do anything about it. So disappointing.... read more

I do not recommend this shop - the owner was extremely rude and insulting to myself and my daughter - she was trying on a size 12 dress and the owner felt she needed the next size up - however there was very few gowns to pick from in the next size. She told my daughter - do not force the zipper - if you break it you pay for it - which was totally unnecessary since the salesgirl told her she would come in and zip it - then the owner went on the tell the salesgirls in a mean voice - you stick with her - as if my daughter was a well-known criminal zipper breaker - then she looked at me and said - she needs the next size up (in a not nice voice) - and I said I get that - but there is nothing there to try on and she wants to at least see if she likes this style - she said that will not work - however we did the same thing at about 8 other dress shops and it worked ok - and all of this was done in front of about 8-10 other people - since the dressing rooms are just a box with a curtain - and connected in a row in the middle of the store . Finally I told my daughter we were leaving - and I told the owner that if she wants to sell her $500 dresses she might want to be nicer to customers -she acted like she had no idea why I was unhappy - unbelievable rudeness!!!!! read more