Avoid a lot of trouble by not booking with Elite Limo. The price for 4 hours was $640. That isn't…read morewhere I had the problem. There was some damage done to the ceiling and they charged me $1550 to repair it! 15 hours of labor @ $75 per hour so $1125 of that bill was for labor which they conveniently did in house. They completely padded the bill. Glenn the owner then sent a threatening email about taking me to small claims court and charging me even more if I didn't pay which was a day BEFORE the invoice was due. To top it off we got into a screaming match and Glenn the owner called me a b#itch multiple times in the conversation. I have never been treated so poorly by a company in all my life. Buyer beware!!!

I had reserved a stretch limo for my 21st birthday. We had a young driver who was a lot of…read morefun...even though there were several intoxicated 21 year-olds. We had a lot of fun and went bar hopping around Sioux Falls. Would have given 5 stars for this experience. However, last night, I tried to repeat the same experience for my 22nd birthday using the Hummer H1 Limo. We had a different driver, who was also the owner (Glen). Glen was very rude and unprofessional. He first showed up 35 minutes late (while I sat there with 15 friends). He texted me and said he was running late. When I replied with "How long do you think?" He responded with "Unsure." It was very frustrating to sit there with this many people ready to go out and be "unsure" if we were even going to have a limo. Then, once he finally arrived he shouted the rules at us and continued to be rude for a majority of the night. He told us to "take it easy with the food," before we even opened it (it was peanut butter and jelly sandwiches - already made - to ease stomachs). He firmly and loudly advised one of my friends to remove his feat from the seats. We asked him to pick us up at one bar and he replied "It's raining out." Leaving us just sitting at a bar until we decided to run into the limo and get in ourselves. At the end of the night, my parents came to pick me up and pay for the bill. Glen and I had previously talked about reducing the price since he was late, but then he told my parents the full price. My dad called him out on it for lying. We did not have to pay full price, but only because I was still sober enough to say he was late. Glen was overall rude, unprofessional, and deceiving. I will never use this limo service again! The first experience was great...I guess I should have quit while I was ahead.