Dear Dr. Magnuson Unfortunately, my experience with your…read morepractice has been disappointing. After investing a significant amount of time pursuing treatment and attempting to address my medical concerns, I feel that my time has been wasted and that my needs have not been adequately addressed. As a result, I have decided to seek care elsewhere. Due to the incompetence and unprofessional conduct of your nurse and office staff, I have lost confidence in the quality of care provided by your practice Thank you for your attention to this matter.

If you're struggling with pain and need help, I would highly recommend considering Pain Management…read moreof North Idaho! Whether you see Dr. Magnuson or Dr. Thomes, you won't be disappointed! Between the doctors and nurse practitioners for regular pain management are sincere, caring, compassionate and truly want to help you in any way possible; from medical procedures to pain medications based on your needs. The office staff are just as wonderful in helping you with appointments and questions. I've been a patient of Dr. Magnuson on and off since 2006 and consistently since 2024 due to a severe spinal cord disease that causes severe nerve pain. I'm sure there are things that require intervention with other types of doctors, but even if that's the case, they are willing to send referrals as part of your care. Without them, I would be bedridden by now. I honestly can't say enough about everyone!

If I could give zero reviews I would. The person that said she was completely abandoned when…read morethings got hard.... that's exactly what he does. Your life is literally at stake if you see this man because he won't admit fault or mistake. Ask him about that before you hire him.... I will forever ask every doctor, for any procedure - what complications they have experienced with previous patients and what the most serious complication was. Don't make the same mistake I did and not ask that question. He preformed a surgery on me without giving me all of the details of my condition. He only shared them with me after the first surgery was a failure. After the failed decompression he recommended the very surgery another surgeon had recommended in the first place...that Kent originally told me I absolutely did not need. I looked at him dumbfounded when he told me my instability from before my decompression surgery was 16 degrees and anything over 10 degrees they recommend a fusion. I asked why on earth he hadn't told me this information before my decompression.... he said because I was too young. He misled me by not telling me how bad my instability was, in my opinion, to ensure 2 surgeries for the monetary gain. He literally gouged out my ligaments and tendons, of course I was then going to need a fusion.... if I needed it before the decompression I absolutely needed it after. My MRI two months after surgery showed artifact left in my spine from the surgery. The whole experience was pure hell. The surgeon I went to for the fusion, after 6 months of agonizing pain, said "it's not my style to put down other surgeons as we all have our own ideas and ways of performing surgeries, but it was a massacre in there" this all started when my baby was 4 months old.... I lost almost 3 years of her life until I finally felt human again. The healing from 2 back surgeries 6 months apart was incredibly slow and brutal. He stole those years from me, that I will never get back. I pray this helps someone else from making the biggest mistake of their life.... because that's what hiring Roland Kent was for me.

If you don't care about bedside manner, follow-up, or money/billing, he's your man. Yes, I am…read moregrateful that he was able to semi-fix one of my issues in my back ( my leg bothered me and he did semi fix that although my leg still isn't right) but he was a terrible human being to me. I literally saw him 2x. First was for him to tell me about the surgery, second was 4 hours after the surgery ( never saw my Husband in the waiting room to tell him how I did) he came into my room, said he surgery was fine and he had to go to another surgery- goodbye. LITERALLY!!!! The weeks after my surgery, NO ONE from his office called to see how I was doing. The Hospital I had my surgery not only sent me a "get better" card and called to see how I was doing. Roland Kent didn't give a crap about me as a patient or a human being. Soooo cold. I think after back surgery it would have been nice for my surgeon to answer some of my questions. I would NEVER recommend him. Like I said, he did an OKAY job - leg/back still hurts, but SO CRAPPY as a person. Then.... His office calls and tells me it's time to start doing physical therapy and did I want to go with them ( Axis Spine offers physical therapy) or someplace else. I figure that since the surgeon was out of that office the PT would know exactly what to do. I go with them, Fine. Then I get my first invoice. $2500!!! They don't take my insurance. HUH? They tell me it's my responsibility to find out about my insurance and I need to pay. WTF???? Here I am, recovering from surgery, on drugs, and we never speak of insurance. HUH? They negotiated slightly BUT... the whole thing was a disaster and just WRONG that I had to pay one more cent after paying my huge part of meeting deductibles, etc. of insurance and now I have to pay "out-of-network." They SUCK. Oh, I go into Axis Spine/Kent for follow up ( never see him but see PA ) and they want an X-ray to see how the hardware is ( this is done in their office ) and I get charged Out-of-Network $250. It's been a MISERABLE experience with Roland Kent and Axis Spine and trust me, anyone who asks about my back surgery or PT I tell my experience. Hope I can help at least one person with my ranting. Sorry to write so much but I don't like being treated like crap.

I have been a patient of Axis Spine Center for several years since 2016. Dr. Jessica Jameson, NP…read moreMolly Liter and Roland Kent, MD are all stellar practitioners and I have been grateful to be in their care.

I have been going to another pain management clinic since visiting this unethical place…read more Turns out that my L5/S1 disc extrusion is in fact touching my nerve root. Pain management doesn't seem to be working and I may need a discectomy as it is affecting my spinal canal. I will be seeing an Orthopedic Surgeon regarding this soon. Also, I have received injections for my left and right SI joints which also didn't work. This Orthopedic Surgeon will also be performing a fusion and cleaning up abnormal bone growth. I have a hairline fracture in only one vertebrae that will be monitored by MRI. If anyone is contemplating coming to this facility please read these reviews. I am surgical and I was told to find someone else by this so called "doctor " who wouldn't even look at my MRI or CT. DO NOT COME HERE

The Spine Team is great for pain management. I am waiting on back surgery now and until then they…read moreare making sure I stay comfortable and am able to live life best as possible. Thank you Spine Team !!!

Lindsay is very nice and friendly and listens to my problems. The front desk girls are always very…read morefriendly and remember who I am where as most places you are just a number. Love the staff.

Great food, all the staff was great. The nurses and PCT's were great and all the therapists were…read morereally good and knew what they were doing. If you need rehab, I highly recommend Rehabilitation Hospital of the Northwest.

My brother fell and was diagnosed quadriplegic. Our family was able to move him here after…read morereleased from the hospital. The staff and care specialist Jessica were phenomenal. My brother was deaf and unable to respond to questions, but everyone in the Rehab Hospital treated him with kindness and respect. Our family is extremely grateful for the compassion and care he received and for the kindness extended to all our family. We would highly recommend this facility for rehabilatation recovery.

First red flag was the Doc telling me he had reviewed my medical records and my knees were perfect…read morecandidates for stem cell injections. He had no access to my medical records. Shots were fine, not painful. Pain was in the wallet, $3,500. Then no fallow up as promised. I wrote the Doc a thoughtful email asking questions about what I should or should not be doing athletically . No answer. I asked my physical therapist to write a letter, same questions.... No response. In nine months, knees have gotten worse. I went to see an orthopedic Doc specializing in knees. His comment, "IF it worked, we'd be doing it. We already offer a menu of shot therapies. A fool and his money are soon parted."

I received stem cell injection to assist my lungs, I use to have to get up of a morning and use my…read moreinhaler prior to getting my coffee, now I'm able to get my coffee with out the use of the inhaler in the morning. Plus throughout the day my inhaler use has been cut drastically. My blood pressure has also improved.

Heather is very pleasant, knowledgeable and adept. I noticed a difference in my energy level after…read morethe first session. I highly recommend her.

I cannot say enough good things about Dr. Heather Overland. I have been seeing her for three years…read more Our appointments are never rushed, very in-depth and informative. Dr. Overland's attention to my concerns and issues has brought about positive changes in my health. I truly feel we are working together as a team. I highly recommend her to anyone who is serious about their health and wants an holistic approach.

The high technical care was so administered so well. I was comfortable The doctor was…read moreconsiderate and kind. Listened to and answered my questions . I got results, that's what counts. Definitely I'm going back.

Dr. Stevens was very kind and informative! He explained my concerns in more detail than any other…read moredoctors and I didn't feel as if he was just trying to get me out of there....also told me treatments and things I can do to be healthier. Definitely recommend going to Dr. Stevens...clean office and nice staff!!!