My three year old son needed dental work. His dentist uses Apex at her office for general…read moreanesthesia services (which are required at my son's age). Leading up to the procedure Apex was good with communication, paperwork and confirmation. We arrived early morning on a Wednesday to have the procedure. We were given instructions on holding and comforting our son as he was being put under. Once he was asleep everything seemed to go smoothly and was over in a couple of hours. We were asked to come back to where he was waking up. I was told my son had just been given a narcotic which I found a bit odd since nothing had been mentioned in the waiting room. That day my son was of course groggy and tired. Later that night, 12 hours after surgery he had fallen asleep. He woke gasping and coughing and couldn't calm down like a panic attack or asthma, nothing like I have seen before. After quite some time we decided to call 911. My son calmed down and the paramedics said that his vitals all looked good, so we did not end up going to the ER. Strange waking from sleep, anxiety and pain continued for about 72 hours after the procedure. Drug sensitivity/allergies/reactions can happen, that I understand. However there is a much bigger reason you should never use Apex: should you have an emergency after general anesthesia they will be completely useless to you. After speaking to Apex's on-call anesthesiologist, he told me he would call me in the morning to figure out what might have gone wrong and what narcotic was administered. He didn't have access to our records. I never received a call back from anyone with a medical background that next day (Thursday). What I did receive was a phone call from a rather unprofessional office employee at Apex who called to ask "how is your son doing?" I told the woman my son's experience, and that I was very anxious over 24 hours later to find out what narcotic had been administered. She said that nobody in the office had received the logs yet, but that they would get back to us as soon as possible to discuss. It is now midnight on Sunday. Nobody ever called us after that 911 incident to discuss what part the drugs may have played or what drug was administered. These are young children we are talking about undergoing general anesthesia, and there is zero protocol or system for actual problems occurring after you leave the anesthesiologist. I'm both disturbed and concerned about this company's negligence and incompetence. BEWARE!!!!!

Dr Skinner and his staff are amazing Environment was very…read morecalm and professional Would recommend to anyone looking for a dentist

Amazing! I had my wisdom teeth removed today and the whole office staff and surgery assistants were…read moregreat! They calmed my fears and before I knew it I woke up in recovery and felt good. Thank you so much for making my experience flawless.

No one like going to the hospital, so most people start off in a bad mood, so I would recommend you…read moretake the Karen Hater reviews here with a grain of salt. For me, I have always been treated really well here. Yeah, sometimes there is a wait, but I went to kindergarten and learned to wait my turn, and I don't automatically assume my health issue is more important than the rest of the world. You people need to grow up and be grateful anyone still wants to work in healthcare these days. Anyway, I have been here for emergencies, lab work, and scheduled procedures. I have always been treated kindly with proper attention to my needs at the time. While I hope no one ever has to go to the hospital, I hope you go to Valley because other hospitals in the area really aren't great.

So I brought my mom to the hospital,(she is 84 years old) she was having a hard time breathing and…read morehad a cough and congested. While waiting in the lobbyshe needed to lay down so she could breathe easier, I asked the girl at the desk if they could let her lay down and she says they have nowhere unless she wanted to lay down on a row of chairs in the lobby they came and took her to triage and did a CT scan, then brought her back out to the lobby she asked the girl from triage (who was sleeping and obviously passed about being woke up) to take her to the row of chairs to lay back down when she pushed my moms wheel chair over she said very snotty you have oxygen on so watch what you are doing no helping her to lay down and walked away WTF SOrry if we bothered you people I thought this was your job for some odd reason we didn't get any care we left

Be extremely careful if you use this clinic. My wife who is suffering from M.S. Nerve pain, Byron…read moreHunter Tatsch who is the N.P. who examined my wife, called my wife a lyer for he did not believe my wife was in pain (Her pain is documented and her neurologist is fuming also after hearing what happened). He also took her completely off pain meds and said she needed to get onto a vitamin supplement. My wife and I were furious, complained to Ashley the office manager, supposely he was talked too by her. Overall, I filed a complaint with the Washington State Medical Commission against him.. From other sources, this is not the first time he has called patients lyers in the clinic. We left and headed to another clinic..

I have utilized this business for the past several years and they are wonderful. Very professional…read moreyet kind and compassionate. The doctor always listens to me and what I have to say. Highly recommend.

Waited months to be seen, went to this clinic a total of 4 times and saw 2 different doctors. Had…read moresevere itching in my ear canals and couldn't get an answer as to what was going on. Dr. Falco was nice, cleaned out my ears each appointment but only prescribed me ear drops that did not work. At the second appointment, he didn't really know what else to do so I switched to see Dr. Van Buren. Van Buren was the worst doctor I've seen in 15 years. Bad attitude and wouldn't help me. When I described how intense the itching was and that I couldn't help it, he told me he can prescribe anxiety medication....so let me get this straight. Instead of fixing the problem , you want me to mask the symptom and just take anxiety medication? Unbelievable. I've never been more angry in a split second than that. Completely dismissive and rude. The second appointment I had with him, he didn't clean my ears, spent 5 minutes with me and told me to keep using the ear drops that haven't been working. $100 for that appointment for him to do NOTHING. I asked what he thought was going on since no one had told me. He said he thinks it's eczema and that he sees thousands of patients with this every year so I should listen to him. Yet what he's been doing hasn't helped me at all. What a quack. Completely incompetent. I was done with that pathetic excuse of a doctor and clinic then scheduled with Spokane ENT in downtown. The doctor at the downtown location was wonderful. Prescribed me a medication that helped then gave me a referral to an allergist who was able to completely get rid of the eczema. After 1 appointment. Do better Van Buren. If you hate your job this much then leave. I actively tell people to stay away from you and this practice.

Waited 3 MONTHS for my appointment and they waited until the day of my appointment to inform me…read morethat there was an issue with my referral. Completely unprofessional!

SO MUCH BETTER THEN PROVIDENCE emergency room! I finally left providence waiting room to go to…read moreDeaconess and I was seen within an hour. They even had a private waiting room reclining chair area for people who really needed it. My care was good and I was sent home so much better! GO TO DEACONESS if you are able. At providence I was projectile vomiting and I couldn't see straight and I went in and I was put in a chair and rolled into a room where I waited for four over hours with no one who came to check on me or any kind of care. There was about 5 other people waiting a ridiculously long time to be seen sitting in this tiny waiting area vomiting into bags. I finally left to go to Deaconess and I was seen within an hour. I can't state this enough GO TO DEACONESS if you want to make your health a priority.

The nurse did not read documents that she requested I sign. They were very unprofessional in not…read morerespecting my privacy, and when I had questions about the care, they refused to answer. This was an emergency room visit.

I've seen Dr. Skinner for a tongue biopsy and for a tooth extraction. The tongue was straight…read moreforward, he cut off a piece and sent it in for biopsy. The tooth was a bit more complicated. My molar had a failed root canal and was cracked and needed to come out. For those complaining because it only took 5 mins. and you paid a grand, be happy! I paid the same and got to enjoy about 20 minutes of cracking, crunching and pulling. It was my choice because I only wanted a local anesthetic and was awake. Doc Skinner did the deed and prepped the socket for an implant sometime down the road. He knows what he is doing and it's worth it. Staff have always been friendly and helpful.

I'm out of pocket $1000 and counting for an extraction that took him 5 minutes. They refused to…read morehonor the discount for paying up front, saying that it only applies for private pay. I paid what was supposed to be the whole cost of over $900 up front, then got another bill for $97; paid that, now got a bill for another $40. Nope, send me to collection. Never stepping foot in that office again.

The skill of the injectors is amazing - they are really great at their art. They have taken years…read moreoff my face. It is pricey (just like everywhere) so I highly recommend you check in with them around Black Friday/early December for specials as we as in May/June.

I received services from the injector Kailey at Valley Dermatology. Not only did she do a terrible…read morejob, but she completely deviated from the treatment plan that we had agreed upon. I spent over $1000 with her and I am very unhappy with the end result. Kailey originally agreed to fix my lips, but when she saw that, I left her an honest review online she refused. I actually took down the within 24 hours. I wanted to give her some grace because we all have bad days. She has done work for me in the past and it was good. She could not have been more arrogant and dismissive about my concerns. I feel the need to stand up for myself and to warn others. Please find someone else. Good luck!