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    Step Up Property Management

    2.9 (42 reviews)
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    Services - Step Up Property Management

    Property management

    Buyer's agent

    Listing agent

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    Recommended Reviews - Step Up Property Management

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    9 years ago

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    12 years ago

    Great people who showed me homes that were what I was looking for not what they were trying to move. Would highly recommend them.

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    Review Highlights - Step Up Property Management

    Shannon and her team are so real and genuinely want what's best for their tenants and owners.

    Mentioned in 13 reviews

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    Eagle Realty & Property Management

    Eagle Realty & Property Management

    (8 reviews)

    As a property owner living out of the area, Mike was difficult to work with. If you have an…read moreexpectation to get anyone to answer the phone, don't hold your breath. He's a good ole' boy working a construction business and doing property management in the winters to keep some Income stream. He's not a professional, not anywhere close to a professional. You'll have to spend your time and energy making sure he does his job. He did not perform a walk through checklist or keep a record of the items we discussed so he had no follow through on what we discussed after I traveled six hours to have this meeting with him. He didn't remember items we spoke of during the initial walk through, and can't provide a walk through list or anything we talked about although at the end of the lease he claims he has one, now that I brought up an issue with the renters move out. His contract is one sided in his favor, and He sides with his unstable renters. McKenzie and Mike took up to a week or more to return my calls or reply to my emails, and often not at all. Communication is very poor. When I finally just got blunt about their lack of follow through or communication, they would finally call me back. I don't want to do business like that and I sure don't want to work with someone that does. He also put an unhinged tenant in who left it a mess while Mike claimed it was clean. I had new carpets installed and the tenant left them dirty. He claims he had a receipt for cleaning them. I never saw it. He personally vouched for this guy. When it came to providing the renters notice to vacate (once he heard I was selling the place at the end of the lease), they backdated his notice and gave it to me at their end of their deadline. Backdating a notice to vacate is illegal and unethical. He sent me a nice little passive aggressive email at the end of closing out our business saying how much $ he made me. Which is a total joke since the house was in pristine condition and he put an unstable individual in their in the first place this costing me $. Don't use him. And if you have to for some ridiculous reason, Be prepared to spend your time and energy to make sure he does his job, and remember you're paying him for that. Get everything in writing, communicate only be e-mail.

    We have done business with Mike at Quail Property Management for more than 20 years and have no…read morecomplaints. As out of area landlords he found renters for our property so that we had minimal time with a vacant house. All maintenance and repairs were handled by his office with the stipulation than anything over a certain dollar amount would be run by us first. Our last tenant rented from us/Quail for more than 18 years and, in fact, when we decided to sell, he was the one who bought it. The saddest part of selling our house was saying goodbye to Mike and Mackenzie. We loved knowing they were always there! Sherry & Dan T San Francisco

    Sierra Real Estate Services

    Sierra Real Estate Services

    (1 review)

    Had to leave our beautiful rental in Pioneer due to our commute to jobs in Sacramento. Becky and…read moreher team made it so easy to work with...from the time we moved in to the time we had to leave. Their response times to the renters are quick, professional and eager to help. Payments are easy as it's all through a portal but if you have any issues, they arranged an appointment around my schedule face to face in the office. If I was the owner, I'd appreciate them just as much as they thoroughly screen tenants and are always on top of maintenance issue to help make sure the property is taken care of. Moving out was easy as the team worked with my work schedule for the last walk out. Handing over the keys was simple and they were fair and quick on refunding my deposit funds after thorough cleaning and minor issues were addressed. They told you exactly what was needed which is much easier than guessing. If we didn't work so far away, we definitely would've stayed.

    From the owner: Commercial and residential income property owners can get hands-on, expert management of their…read moreinvestments from SRES. We are aware that every owner has diverse needs and goals when looking for a quality property manager to partner with. Our Company's guiding principle is to "treat your investment like it was our own." We take a personalized approach to property rentals. We work closely with future tenants to understand their needs and preferences. When it comes to finding your new rental home, we are here to help every step of the way.

    Step Up Property Management - propertymgmt - Updated June 2026

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