This is a great company. There are many hard working agents who care about their clients and about…read morethe community.

CB was actually ok, the weekly office caravan got me several showings the first week. But ii sure…read morewould not list with carol ann again

I had such a fantastic experience with Frontier. They were very helpful in my house hunt. Candy ,…read morewas especially sweet and professional!

Karen Fink is great at her job and gets things done! Have been here for a month and they have been…read morequick to respond with needs of my place needing higher care. Great response team! #Grateful

The management of this place is horrible, with hardly no communication with tenets nor any people…read moreskills to help. The maintenence crew is rude and untrustworthy, often harassing people with issues that aren't related to anything business related or otherwise. The well water is highly questionable, with contanament levels kept at just barely legal levels, and even then it's recommended to boil tap water before use. There is zero internet access outside of cellular and satellite, and satellite access is questionable at best. About the only good things about Cascade are (most) of the neighbors and the price. Neither of those things, however, should sway someone into living there unless zero other options are available. Even then, I'd advise caution.

Berit is absolutely fantastic! She was amazing and on point and professional and patient with us…read morethrough the entire process of buying our first home. She also saved us hundreds of dollars by ensuring that all of our bases were covered and that the escrow paid for things we never would have considered ourselves and have heard from others that their realtor didn't protect them from. We are very grateful. She also gave us as a thank you a gift card for a local restaurant. Which we were very touched by. We highly recommend this most amazing woman as your realtor if you find yourself in need of one. She's truly the best!

From the owner: Residential Real Estate in the Sierra Foothillsread more

Step Up manages three houses for me, and is always responsive to requests from tenants and repairs…read morethat have been requested. Darlene is very professional, (and Faith, too)! Most of the negative comments are from renters - so take that with a grain of salt. Step Up handles service requests promptly, and usually gives me a few options. As an owner, I like having long-term and happy tenants, and from my side of things Step Up shares this goal. But sometimes people need someone to blame for their own troubles (as a recent tenant did), and a 'management company' can be a convenient punching bag. Step Up even helped with a frivolous lawsuit from a disgruntled tenant (who had trashed a house, dog feces and garbage left behind, holes in the wall, partially painted rooms, and even a burned wooden deck!) who was unhappy with the deposit 'cleaning' charge. So Darlene and Faith put up with a lot! I appreciate them immensely and will continue to use Step up for my property management needs.

Step Up has managed my rentals for three years now and I wish I hired them sooner. They make being…read morea landlord much less stressful and they ensure everything is done by the book and in compliance with landlord/tenant laws, which is extremely important. Their amazing staff, specifically Darlene, Jamie and Davinelle are always there when any little or big issues arise. Darlene even went to court with me, fully prepared with documentations, to support my defense in an unfortunate landlord/tenant situation. I couldn't be more grateful for these ladies' ongoing support with my rental properties. It's comforting knowing I have an experienced, knowledgeable and trustworthy team to help me maintain my properties and keep my tenants happy.

Guy is a total piece of dirt. Didn't finish the work, maybe 60%. Paid up front. Now I have to sue…read more Total waste of time, and Hal is a total hack. Work looks terrible also

Very unprofessional firm with - I've come to learn - a poor reputation around town. After a dispute…read morearose with our agent I took the problem to Sugar Pine's owner/broker, who made a verbal commitment to resolve the problem in a timely manner. After stringing me along for a couple of weeks he has now stopped communicating and, needless to say, the problem is unresolved. Look them up with the Better Business Bureau; there have been other recent complaints about Sugar Pine in addition to mine. Do yourself a favor and steer clear.

The property I moved into was not cleaned at all. There were still pubic hair in one of the showers…read morefrom previous tenant. There were holes is the wall, and they didn't paint at all. The unit smells like pet urine, but was told pets weren't allowed. I'd love to ask the people who work from MLPM, would you move into a place in such poor shape!? Plus I was made to sign a 1 year lease, before I was allowed to do the final walkthrough. Anyone thinking of using this company to find a place, use caution. I was lied to about the carpet being cleaned as well. Overall experience would be a zero star, but I was forced to pick one to write a review.

A shout out to Tracy Kresher, if you are looking for a rental property or in need of a company to…read morehandle your rental properties I highly recommend her. She is knowledgeable and always ready to answer any questions you may have.

As a property owner living out of the area, Mike was difficult to work with. If you have an…read moreexpectation to get anyone to answer the phone, don't hold your breath. He's a good ole' boy working a construction business and doing property management in the winters to keep some Income stream. He's not a professional, not anywhere close to a professional. You'll have to spend your time and energy making sure he does his job. He did not perform a walk through checklist or keep a record of the items we discussed so he had no follow through on what we discussed after I traveled six hours to have this meeting with him. He didn't remember items we spoke of during the initial walk through, and can't provide a walk through list or anything we talked about although at the end of the lease he claims he has one, now that I brought up an issue with the renters move out. His contract is one sided in his favor, and He sides with his unstable renters. McKenzie and Mike took up to a week or more to return my calls or reply to my emails, and often not at all. Communication is very poor. When I finally just got blunt about their lack of follow through or communication, they would finally call me back. I don't want to do business like that and I sure don't want to work with someone that does. He also put an unhinged tenant in who left it a mess while Mike claimed it was clean. I had new carpets installed and the tenant left them dirty. He claims he had a receipt for cleaning them. I never saw it. He personally vouched for this guy. When it came to providing the renters notice to vacate (once he heard I was selling the place at the end of the lease), they backdated his notice and gave it to me at their end of their deadline. Backdating a notice to vacate is illegal and unethical. He sent me a nice little passive aggressive email at the end of closing out our business saying how much $ he made me. Which is a total joke since the house was in pristine condition and he put an unstable individual in their in the first place this costing me $. Don't use him. And if you have to for some ridiculous reason, Be prepared to spend your time and energy to make sure he does his job, and remember you're paying him for that. Get everything in writing, communicate only be e-mail.

We have done business with Mike at Quail Property Management for more than 20 years and have no…read morecomplaints. As out of area landlords he found renters for our property so that we had minimal time with a vacant house. All maintenance and repairs were handled by his office with the stipulation than anything over a certain dollar amount would be run by us first. Our last tenant rented from us/Quail for more than 18 years and, in fact, when we decided to sell, he was the one who bought it. The saddest part of selling our house was saying goodbye to Mike and Mackenzie. We loved knowing they were always there! Sherry & Dan T San Francisco