I love the Ferguson stores. Had a great experience before we left for the season with a new item…read morewe will have installed. My only advice: When your call center says the item is in stock for your location, you need to understand that the call center is NOT AT YOUR LOCATION. They mean it will be shipped to your location in a few days. The local store staff have tried so many times to resolve this miscommunication. This is my only complaint so customers will not expect to load up their item same day. Excited about our future purchase,

Terrible customer service, I ordered NICE Thermador 30" fridge from them,…read more... fridge cost about 7K, I asked to be delivered 6/28 afternoon I waited, called left messages Delivery was not even scheduled ,least have a courtesy to call and let me know. Now we are on again tomorrow delivery and Installation next week. Only problem I have we cant get in to development next week. CHEEZ .

We had them do a complete Kitchen remodel 1 year ago. The product itself and Susana whom helped us…read moreduring the process was amazing. The person they used to come out and install everything ( Frank) was another issue. He did a shitty job, Suzanne fixed as much as she could and worked with us but this guy left wires in the wall that apparently was the main gfi, that eventually had to be cut out. Then he left a cut out hole in the cabinet above the microwave because he had originally installed them to far to one side and had to be removed and reinstalled and then we still have the cord to the microwave rolled up in the cabinet so you can really only use one side of it. Needless to say working with him was a headache.

This is a VERY reputable family owned kitchen design business ranging from a basic renovation up to…read morea very high end kitchen renovation and design!! They constantly keep you updated throughout the entire project. They were able to come up with suggestions that I never could have thought of. Leave it to the experienced and experts!!! In addition they only work with the BEST installers!!! My kitchen is absolutely gorgeous and perfect in every detail !!

Great family-owned business! Ben and Brittany did an amazing job. They listened to what we like and…read morewhat we don't like and made great recommendations for renovating our 25-year-old kitchen and laundry room. Every aspect of our experience exuded professionalism, craftsmanship, and a commitment to excellence. The installation itself was seamless, clean and efficient. Their expertise was evident in the result - a stunning transformation that not only enhanced the visual appeal of our home but also efficiency in how we use the space(s). We highly recommend Absolute Kitchen and Bath Works.

ABSOLUTELY beautiful custom work. Ben and Brittany are amazing to work with! They know style,…read morequality and I couldn't be happier. Great team working for them, fabulous attention to detail and super professional. Highly highly recommend ABSOLUTE KITCHEN & BATH TY Ben & Brittany for my dream kitchen

Customer service is non-existent all the way to the corporate level. Their products are nice but…read morebecause of the customer service, go somewhere else.

Staff is wonderful! Dealt with Savannah and Martin . They are a pleasure to work with, well…read moreinformed about the products and what is needed to make your renovations timely. Really appreciate them.

I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

I was shopping around for a new dishwasher recently and was looking at offers from Lowe's , Home…read moreDepot, and Best Buy. All had pretty good pricing but their installation and delivery times were farther out than I would have liked. I then remembered Rosner's, where I had purchased a couple of appliances in the past. Reached out to them, explained my situation and they basically guaranteed me installation within 24 hours and the same price as from the big box stores. On delivery day everything went well, they showed up exactly as promised and got the unit installed quickly, I was really happy with the service. I definitely have to remember to use them in the future and not reflexively go with the chain stores. Overall I'd give them a solid five stars.

Highland Cabinetry was fantastic to deal with, great prices and great service. My cabinets are…read moreexactly what I wanted. Installation went very smoothly

Best cabinet affordable price excellent customer service i order two set of cabinets from themread more

Amazing customer service and professionalism. Everything was done in a timely manner and I have no…read morecomplaints about the work that was done. Would 100% recommend to everyone.

Avoid this company, they are unreliable. For the last four months I've been trying to purchase…read moreseveral additional shelves for my cabinets. I have sent literally nineteen emails, most of which get no response. This morning I sent an email cancelling the order, and promptly got this response "No problem, we are really busy and haven't had the time to deliver this, we don't deliver materials unless it is a big order." They could have told me this months ago and saved me a lot of time. Inefficient, non-responsive, non-communicative and to be avoided.