Stephanie listen to my son and did exactly what he asked for. Gave him tips on how to take care of…read morehis hair and how to keep it healthy.

Ooof. I can't believe we've given them as many chances as we have already. Long waits, terrible…read morecustomer service, really bad hair cuts. Never again!!!!

I try to come in every few weeks for a haircut. I text Brit last minute and she always makes time…read moreto see me. She does an amazing job, has a lot of experience and takes her time. I enjoy the head rubs and warm towels. We always have good conversations, she is a very nice and caring lady. Highly recommend getting a cut or shave from her.

Gotten my haircut here twice now, each time it's perfect and quick. Definitely recommend one of the…read morebest in town. Vibe is chill inside also.

Mark did such a phenomenal barber he did a great job he did mine and my kids hair fast and very…read moreefficient definitely glad I found my new barber

Kirti is one of the best! Really skilled and friendly! I'll come back again. I highly recommend…read morethis shop.

Richie was quick, professional, and very nice. I was a little nervous to cut my hair short after…read morehaving long hair for 20+ years but he gave me exactly the haircut I wanted and I was out the door within 15 mins. I got tons of compliments from my friends and family. Loving my haircut. Thanks Richie, I will be back

I've been getting my haircut by Rich for years now. I wouldn't trust anyone else at this point…read more He's always game to try something new or stick to what I've been doing, he knows what I want more than I do. No BS just cutting hair and doing it well.

This was my first actual appointment with Jade, although I had already gone in for a consultation…read morebeforehand--and that consultation alone already made a strong impression and helped me feel comfortable trusting her with my hair. During the consultation, Jade took her time in a way that immediately stood out. She didn't rush through anything or treat it like a quick overview. Instead, she really listened to what I wanted, asked thoughtful questions, and carefully looked at my hair's current condition and history. What I appreciated most was how honest she was while still being kind--she didn't just tell me what I wanted to hear, she explained what would actually work best for my hair in terms of color results, maintenance, and overall health. She walked me through different possibilities and made sure I understood the reasoning behind her recommendations. By the end of that consultation, I already felt like she had a clear, personalized plan for me, which made me feel confident going into the actual appointment. When I came in for the service, Jade picked up right where we left off. She revisited everything we discussed during the consultation and made sure we were still aligned before starting. I really appreciated that she didn't assume anything--she checked in with me, confirmed the details, and made me feel involved in the process from the very beginning. Throughout the appointment, she was extremely communicative in a calm, natural way. She explained each step as she went--whether she was applying color, adjusting tones, sectioning, or cutting--and always made sure I understood what she was doing and why. It made the entire experience feel very transparent and reassuring. Instead of sitting in silence wondering what was happening, I felt included and informed the whole time. Her attention to detail was one of the most impressive parts. She didn't rush at any stage, even when it took extra time to refine things. With the haircut, she carefully shaped and rechecked sections to make sure everything flowed properly and suited my face shape. With the color, she was very intentional about tone balance and blending, making sure it looked natural, even, and well-integrated rather than patchy or overdone. Even after the main work was done, she continued making small refinements--adjusting little details that most people might not notice but that make a big difference in the final result. What made the experience feel even more special was the way Jade carries herself with genuine warmth. Even though this was my first full appointment with her, she made the environment feel very comfortable and welcoming. It never felt clinical or transactional--it felt personal in a really natural way, like she genuinely cared about how I felt during the process and how I would feel leaving. And at the end of the appointment, when everything was finished and I was fully styled, she gave me a hug. It wasn't rushed or awkward--it felt very genuine and kind, like a small but meaningful moment of connection after the service. That hug honestly made the whole experience feel even more personal and memorable. It gave a sense of warmth and care that went beyond just doing my hair well--it felt like she truly values the people she works with. Leaving the salon, I felt really happy with my hair, but also genuinely taken care of as a person. Even though this was just my first appointment, it already felt like I had found someone I could trust long-term with my hair. Jade combines technical skill, communication, attention to detail, and genuine kindness in a way that made the entire experience stand out.

I walked past this salon today and was reminded of one of the most unprofessional salon experiences…read moreI've ever had. A couple of years ago, a female stylist insisted that I stand while she cut my hair. I'm a 5'5" woman, and no hairstylist has ever asked me to stand for a haircut. The salon chair was adjustable, but instead of raising the chair, she insisted that I remain standing. For a salon that charges premium prices, this was completely unacceptable, unprofessional, and disrespectful. I never went back.

Worst customer service. 0 stars if it was possible. I live…read morein the neighborhood of this shop (SE Reno) and I was hoping to give it some business but I walked in and quickly walked out because Dee was so rude and completely unprofessional. I walked in and she immediately and rudely asked me, "Can I help you?" It's not what she said it's how she it. She seemed bothered and annoyed that I walked. I obviously said that I need a haircut and and her reply was, "Well I charge $40." I replied back with a similar attitude because who wouldn't. I then walked out because she doesn't deserve my business. Find yourself a barber that appreciates customers and wants your business. Her reviews (and her replies to reviewers on Yelp) accurately portray her poor customer service and her nasty attitude.

Dee is amazing! My boyfriend has been going to her for a few months now and his hair is so healthy,…read moreeven, and he feels amazing leaving the chair every time! Dee always makes sure he is satisfied with his hair throughout the whole process! He has gotten facials, shaves, waxes, and just a regular haircut and every single time Dee has gone above and beyond. Dee always communicates very well, and always follows up with the client after the service! Her stories make you feel like you are truly at an old school barber shop while laying back and relaxing in a very modernized setting! My boyfriend struggled finding a true barber in Reno, what seems like an easy task he often ran into bad cuts, and not the whole experience. Dee is a true old school barber and you can't go wrong booking with her!

Monique is absolutely one of a kind…read more After feeling I aged out of my old salon, I started looking around for a new hairdresser. With the help of Yelp's reviews, I found Monique. I texted her and she responded quickly and professionally. As soon as I sat in her chair, I knew I found the right person for me. She looked at me and my hair and asked questions and explained why my hair is the way it is. Never has anyone done that and beyond that, I was completely blown away with her knowledge about all things hair and hair coloring. Reno is extremely lucky to have her here! I don't think I've ever been so happy with my hair cut and color. Text Monique and make an appointment and see for yourself how knowledgeable and attentive she is to all your hair questions and needs.

I've been seeing Monique for about two years now. When I found her I was actively looking for…read moresomeone who could deal with my unruly hair and she turned out to be exactly that and more. I moved over an hour away about a year ago but still make the drive for her to take care of my hair when it needs attention. She is the absolute best.

Cole at Bristol Hairdressing can create a Bad A** undercut design with symmetry, attention to…read moredetail, creativity, and she's just an extraordinary person to spend time with while she's doing her artwork. Highly recommend.

What a blessing in Reno. Cole is not only an amazing craft hairdresser in her field, but listens to…read moreher clients to accomplish your personal hair goals. This salon is a refreshingly professional environment with incredible talent! Thank you for making my hair beautiful! I highly recommend this salon!