A very, uncaring and rushed MD. After many years as her patient, and, my insurance changed, her staff and her treated me like a low-class patient. The office staff were especially rude. read more

Worst doctor i've ever seen. I actually stopped seeing her a few years ago but my visits with her have lingered on my mind. After listing her my medical problems that have greatly impacted my daily functioning, she actually asked me "what do you want me to do for you?" YOUR JOB!!! I also hardly ever post a Yelp review but felt i had to based on the care i received. Please don't see her unless you want to be ignored and blown off. read more

Dr. Bui is one of the best doctors I've ever been to. She is extremely knowledgeable, empathetic and efficient. I was quickly able to build trust with her and feel like I can share any of my concerns and she's able to address them quickly. I can't recommend her enough. read more

I was referred by my primary physician to Dr. Bui about 2 years ago. To say my experience was disappointing would be putting it nicely. I was referred to her for my eating disorder, she came in rushed like she would rather be anywhere else and was rude and cold. She asked why I was there and I told her. She told me I "looked healthy" so I shouldn't be concerned. Keep in mind my doctor sent me to her because they were worried. Anyone who has struggled with an ED knows being told they look healthy can make things worse. She then told me she didn't need to run blood tests but she would "if I wanted to". Then she proceeded to offer me birth control and told me she would run an std check. None of which I came in for. It was a bad experience with someone who clearly didn't care, was in a rush, rude, and brushed me off. Do not recommend at all. read more

I've been going to Dr Bui for about two years. She is kinda like your mom. When you've been bad or whatever. She's gonna tell you what you need to do....and you may or may not listen. But why do moms do that... ? it's cause they CARE about you DUH! I was kind of a huge pain in butt because I showed up late. She didn't have to see me but her and her office staff were understanding and took me in! Everything was like ultra efficient: The nurses, the check up, the front desk. She answered all my questions and revisited/ checked in all my previous ailments. I think I'm generally healthy, I'll get blood work results soon. Got a flu shot. Boom, I was out. I've really had a good experience with UCLA for the past three years from their doctors to their billing. Definitely staying in their system. read more

Today was my second visit with Dr. Bui in two years. I should have put this review up last year (shame on me). I came in for my annual physical, totally routine. She asked many questions and engaged me on a personal, very human, very female level (note: I'm sure she's great with the men folk, too!) I've only ever had one other doctor relate to me as Dr. Bui did today. I was as honest with her as I've been in the past and also very vulnerable (I mean, hey - being 100% honest with your doctor isn't always easy!) As for her "bedside manner" - impeccable. She also has a great sense of humor and is wicked smart. As much as I hate to go to the doctor's office, today's visit was quite enjoyable. Oh, and Elva and Latysha? (I'm sure I've misspelled her lovely name) were great nurses. My blood tests were a breeze and the flu shot didn't hurt. They are very cautious and considerate. Last but not least was the lady at the front (embarrassing that I can't remember her name!) She was lovely too - AND she had to deal with my sour mood over the parking situation... ...which leads me to my last comment. The parking here is VERY challenging. Expect to keep feeding the 1-hour only meters (horrible!). OR, you have to valet your car for $2.55 per 15 mins (maximum $20+) in the building. I don't valet (can't stand it) and that's highway robbery! Grrrrr... Just feed the meters- Dr. Bui and the whole staff understand and build in time around you having to do so. And be sure to early to find a spot. read more

relocated 2 years ago and i still go to her, she really saved my life! Dr. Bui is a hidden gem in the sea of doctors in the west side. easy to get an appointment, lovely staff, and you can always email her if you need anything. she listens, remembers everything (even personal things you casually mentioned), not antibiotics are pushed on you, alternative options are weighed in- all with the greatest smile and attitude. wish she would move to San Francisco. read more

A few years back, we relocated for business from San Francisco to LA. At the time, our children were two and five. Wouldn't you know it, just as we settled into our new home, our youngest son got sick. I opened our insurance company's directory and started down the list, saw Dr. Bui's name and dialed the number. As the hold 'muzak' played, I flashed back to other first time appointments we've had, the countless sketchy, gnarly office buildings staffed with inattentive nurses and unsympathetic doctors. (*humpf*) Imagine my surprise when, after a mere two minutes, an energetic staff member picked up the phone and booked our appointment. We were in - THAT DAY! Unbelievable, first time appointment, same day? Unheard of! We rolled up to our metered spot (parking in the garage is steep and not validated), walked into the building and hoped for the best. The office staff at the UCLA med center is amazing. Always attentive, well-organized and happy to see us. The building and office space is modern and clean. TV and kid section provided in the waiting area. Never had to wait more than 10 minutes - EVER! Nurses are cheerful and engaging. Dr. Bui is amazing. Brilliant, kind-hearted and happy. You can tell she truly enjoys her career choice. She's a mom, each evaluation and diagnosis is given with a certain level of empathy. Truly, a remarkable doctor. Lucky to have found her - and this office. We have seen other doctors at this location...although still wonderful, the others on staff pale in comparison. read more

Been coming to Dr. Bui since I moved back to LA a bit over a year ago. She is definitely a gem - really sharp and to the point. I also have really enjoyed our conversations person to person as opposed to doctor to patient. She's quick, and generally speaking I can be in and out within a few minutes if we don't chit chat (like my appointment a few days ago). Office staff: you ROCK! Kind and funny people, and same with everyone taking your blood/giving you shots/weighing you (ick). Had a good laugh with many of the people here. But for real, like everyone else is saying, parking can be a pain in the butt. Get there early and try to snag a metered spot and MAKE SURE you are out of there when it's up (first appointment ran long with Dr. Bui and I was out 6 minutes late, really, and I had a ticket... typical). If you're in a serious rush you can use the valet parking, but it is expensive and cash only. If you're out of cash (like I was once) your only option is the nasty atm in the building's giftshop thing, which charges a huge fee. read more

Great doctor. Offers trusted referrals when needed. Takes the time to look into practical costs via insurance for patients.

Dr. Bui has been my PCP for about 4 years. I don't have enough words to describe her excellent job. She cares about her patients, answers any question, cares about our wellbeing not only physically but mentally and emotionally as well. She has been my primary support for these past four difficult years. As soon as possible my husband and baby will be back to have her as their PCP and Pediatrician. It's so difficult to find doctors like her, I highly recommend her. read more

This was my first visit to Dr Bui as my primary care doctor. The appointment was timely. She is very though and honest. She is straightforward and the nurse came into the room for shots and to draw blood. Thrilled to have a new doctor on the Westside. read more

If I could give negative stars I would. I have never met a more truly disinterested Doctor in my health and overall wellbeing. It makes me sad to post a negative review, but I feel it would be irresponsible not to. I came to this office trusting all the other stellar Yelp recommendations, but would be wary. After an hour and a half wait she frantically came in the room with out making eye contact or introduction and said hurriedly "what are your complaints" while looking at her computer. No interaction was had as I listed off my "complaints". After no dialogue, she said she would not do anything for the majority of my concerns, which were long standing, serious and why I was referred to a primary care doctor in the first place from my other specialty Doctor I love. When asked if she had read through my reports I had gotten to her two weeks prior to review, she said well of course not, they were sent too early. After pressing her several times to check imaging, and tests she already had for review for some time, she came back with serious news she had previously refused was even a concern, but she was unwilling to address. Even after that, she offered no information or way forward with the news. She did however want to triple check if I wanted any anti-depressants, anti-anxiety or birth control Rx throughout the session as I'm sure she has some sort of arrangement with the pharmaceutical companies. This alone feels like grounds to involve officials and I feel this kind of treatment is dangerously negligent and self interested. In the end only a few of my concerns were anything she was willing to investigate but was so busy she didn't give me any of the material for tests or information for further action. When I called back to see if any thing would be addressed, she passed me to the referral receptionist who when I asked where I was being refereed to (as no one had told me) she yelled "I'm not done!" amongst a string of other very rude things. Maybe it was an off week for a few key people here, but I would not trust your health to such a negligent and rude office. read more

When you look for a doctor, you need to find someone whose judgement you can trust. I went to Dr. Bui this week. She persuaded me to get a flu shot even though I told her I'm fighting a sore throat, but she insisted, so I gave in. I ended up getting so sick from the flu shot that I had to miss work during one of the busiest times of the year, wake up at night coughing, my body weak. Did she teach me a lesson I will never forget. I will never let a doctor get me to do something against my better judgment. read more

Dr. Grossman was very difficult to get an appointment with so I made one with Dr. Bui and I was SO pleased! She is friendly, talkative, and is there to help you and no insurance companies. She talked to me like a friend as opposed to a patient. When she suggested that I see a specialist, she called me later in the week to see if I made an appointment and to talk to me about it again. What a great woman! read more

UPDATE 5/16/2017 - So, not only should UCLA & UC Regents fall under the definition of a corrupt organization, but it should be fully investigated for fraudulent medical billing practices. When my attempts to resolve the issue (see below) directly with the medical office were met with disdain, I turned to what I understood to be the next channel of authority - my insurance company. Surely, Blue Cross would want to know & investigate the fact they were billed over $2,000 for 1 single visit that the UCLA billing department decided to code in such a way as to state that my annual physical exam necessitated 4 separate billing codes. To my shock and surprise, Blue Cross told me that my word - and that of the patient - meant absolutely nothing. They must abide by the coding of the medical office. OK, next I went to what was surely to be an impartial 3rd Party in such matters - the Department of Managed Health Care. Again, I was met with the same response - they must abide by the medical office billing. Furthermore, since the insurance did not dispute the charges, they saw no reason to further the investigation. My final attempt was to file a claim with the California Medical Board for fraudulent billing practices. After months of no response to my calls and messages, I finally received a standard form letter in which they stated that my case was closed. Moreover, I decided to follow up as I had a suspicion that no one had in fact reviewed the pages of evidence that I had submitted. Sure enough, not only was the material never reviewed but the matter never investigated. I was eventually told that I needed to go back to my insurance and take it up with them. WOW - if this is not the definition of unscrupulous, unethical and corrupt organization then I don't know what is. At the end of the day, UCLA continues to send me bills for a $45.00 co-pay that they are NOT entitled to received due to the reasons I have already explained. Let me begin by saying that I had been a patient with UCLA for more than 10 years. During that time, my PCP was Dr Grossman - who was fantastic!!! When my insurance changed, so did my PCP. I had a total of 2 visits with the office - I am using very specific wording here, so please keep that in mind. At the time, I had an HMO which allows for 1 preventative, screening/physical per year at $0 cost out of pocket - no co-pay, 100% covered by insurance. When I scheduled this physical for 3/8/2016, I specifically explained that the purpose for my visit was that of my annual physical exam. When I arrived to my appointment, not only did I specifically tell the receptionist this same thing, but I reiterated it to the nurse who took my vitals. An hour after my initial appointment, the doctor arrived and I, again, told her the same thing: the reason for my visit is for my annual physical & subsequent labs. She proceeds to only then, begin reviewing my medical history and saw that I had been a patient with Dr Grossman. She begins asking me follow up questions about those previous visits - which had NO bearing on the visit in question. Anyway, after she spent all of 5 minutes with me, I checked in with the receptionist so as to ensure that I did not owe anything. She confirmed that because this was my annual physical, there was no charge. I scheduled a follow up for 3/31/2016 to review the results of my lab work with the Dr. At that time, I was fully aware that I would be responsible for my $45 co-pay, which I happily paid after my visit. So, why would I received a "summary of benefits" and "statement of financial responsibility" showing that I owed a $45 co-pay for my visit on 3/8/2016? It turns out that UCLA decided that in order to get the most bang for their buck, they would bill my insurance for 3 separate "billing codes" for the one single visit on 3/8/2016. My insurance was charged more than $1,200 for a physical exam, which they paid, but I was still responsible for a $45 co-pay for the same visit because "we discussed other issues." These so-called other issues were my responses to the doctor's questions. I filed a claim with my insurance at the time. Of course, they have no choice but to abide by what the doctor office sends them. So, I then went to the CA Department of Managed Health Care who, of course, also sided with UCLA. I have since filed a claim with the California Medical Board. Not only do I believe this is a case of fraudulent billing, but these doctors need to be held just as accountable as insurance companies. At the end of the day, even if I were to agree that I was responsible for a co-pay for the visit on 3/8/2016, you would think that after collecting more than $2,000 from my insurance, UCLA would simply just let it go. Nope. I used to believe that it was the insurance companies that were the doers of evil...sadly, it actually begins with the the doctors. P.S. I love Dr Grossman. He was never anything but kind, sincere and fair. read more

This is an update Jan 2018. I went to Dr Bui the last three plus years. The first year was no major issues. The positives: I honestly can say she is a very nice lady and easy to talk to. The ladies that administer blood work are super nice The front office is efficient The location is in Brentwood during normal business hours (obviously) so, parking is costly and I tend to walk from Bundy (it is free...yay!) The negatives: She is also mostly concerned with typing notes and listening almost zero to the 'issues' in my health. I have tumor and blood related issues so, this is KIND OF MAJOR!!! She on more than one occasion has been requested to talk to another physician and never follows though. The doctor has offered me one referral with NO PULL (I called the referrals' office to get a five month later appointment..very beneficial...not (I asked for two over the years). I am going to infer that this doctor has no referrals because she does not have any doctors in her acquaintance. UCLA is a huge facility with hundreds of doctors and she has no pull with anyone. This speaks volumes about her reputation as a doctor. She does not communicate with specialists EVER! The office has no pull in getting reasonable timely appointments for tests. UCLA is very lacking in accommodating more urgent appointments. MRIs are easily 20-30 minute holds on the phone with sometimes many weeks waits. Any time I have asked her to confer with a specialist or to ask her opinion, she always deflects and defers to the other doctor. This doctor is very basic. Sure, I have more medical issues (disease) than many but, I expect my primary to handle this in a more proficient manner. If you want a more probing and analytical doctor, look on (as I did)! I honestly believe you could easily have something very serious going on and this doctor would not catch it. She is an extremely subpar doctor. I would not recommend her to anyone I like or care about....EVER! read more

I have been a patient for several years now, and there is no finer PCP (Primary Care Physician). Dr. Bui is very thorough, asks the right questions, makes excellent recommendations, and does not hesitate to request referrals. Under her care, I've been diagnosed with prostate and thyroid cancer--beating them both. With the later, she personally called the endocrine surgeon and endocrinologist to move up my initial appointments with them. Shortly thereafter, I had my surgery. And, she's not too busy to let her sense of humor come through during an office visit. Thanks Dr Bui. read more

I can't say enough great things about Dr. Bui! She provides excellent medical care and advice, has a wonderful bedside manner (very friendly, kind, and explains everything thoroughly), and her staff is superb. It's an extremely busy office and there are always LOTS of appointments but they are always accessible, pleasant, and professional. If I was sick and described my symptoms to Dr. Bui over the phone, she was always really good at telling me whether I had to come in that day or make an appointment for later. They are also really good about following up w/lab results, prescription refills, insurance documents, etc. A couple years ago, I got really sick for about 6 months and Dr. Bui and her staff were AMAZING. It was a scary and confusing time for me and Dr. Bui and her staff really went above and beyond. I felt like they were a *full partner* in my health crisis and recovery and their support made such a big difference. They helped me understand what was happening at each step, what to expect from the whole process, helped me navigate my HMO system, the government disability programs, and Dr. Bui gave great advice about when to go back to work and transitioning back to normal life. Like I said, can't say enough great things! read more

Dr. Bui is a specialist in Internal Medicine and Pediatrics. Just switched the whole family to her so we can all see the same doctor. She's great with kids and very knowledgeable about adult medical problems as well. Takes insurance, easy to get in with a problem, easy parking....what more can you ask for? read more

Dr Bui is professional, attentive and an excellent communicator. I felt very confident when I left her office. She also followed up in the next few days. read more

I started seeing Dr. Bui 3 years ago after I moved to LA. Truth be told, I ended up with her because she was the closest doctor to me that was accepting new patients. But, what a gem, I feel so lucky to have found her. She found a lump on my throat that I never even noticed in a routine annual physical which turned out to be cancer. A less thorough doctor would not have noticed this. I highly recommend Dr. Bui!!! read more

This week Dr. Bui and her team worked me in on less than 2 hours' notice and arranged a same-day mammogram. At the end of what had to be a long day for her, she followed up with me regarding the results. Her staff then wangled me an appointment for a biopsy 11 days sooner than I could schedule one on my own. Dr. Bui is thorough, efficient, available, and caring, as is every member of her team. I cannot recommend her highly enough. read more

I can't recommend Dr. Bui enough. She is overall very no nonsense, but at the same time attentive and caring. She does not makes you feel awful when you make poor health choices but will not hesitate to tell you what you need to do to get back on track. She is extremely thorough as well and I never leave a visit feeling I didn't get all my concerns addressed. I am thrilled to have her as my PCP/healthcare team! read more

when your child needs medical attention we as parents first look too the doctor that best knows our children. in our case it was dr. bui, unfortunately i will tell you from our first hand experience that this doctor has no sense of urgency,and couldn't be bothered to even look at a child in need ,as we sat in her waiting room with the hope that dr. bui might give us 5 minutes to look at my daughters mouth that was in need of attention. i understand doctors are busy,but we have been in her office as she has juggled her duties watching her own children,????? last week we were in real need of help and doctor bui turned us away. be careful with this doctor when you need her most she might be unavailable!!!! read more

I've been seeing Dr. Bui for about three years, with the idea of establishing a relationship with a young and, I hoped, savvy physician who would get to know me as I travel through old age--I'm 73. I present as younger than this, active, healthy and still working as a psychologist. I did have some complaints over the years, but I became less and less comfortable sharing them, mainly because of her brisk manner and rapid-fire speaking style. And yes, she's dedicated to her computer: a sad artifact of our age, perhaps. The reason I'm writing this negative review is that it turns out I have a rare and progressive disease to which I now believe there were a couple of clues. She would've had more clues had she not always been in such a rush and been so seemingly incurious. Instead, I asked for a blood test (another doctor saw me that day, but had it been she I would've still been the one to initiate this) which led me to a specialist who made the diagnosis. She's a nice woman, and obviously intelligent, but she should know that there are probably follow-up questions, especially for her older patients, that can be illuminating, make her job more interesting to her, and possibly enhance or even save lives. read more

Dr. Bui was my PCP when she resided in PA. She was amazing and always put my medical needs above all. Many times I did not listen to my body and saw her only when my body failed me. Over time, she got me to realize the importance of my physical and mental health. She was always available and displayed a vested interest in myself and family. I wished she was still her. However, when she did leave, she left me in more than capable hands. To the residents of CA you have an amazing professional doctor who was very honest. read more

Dr. Stephanie Bui is a kind, smart and compassionate doctor. She is the point person in my complicated muliti-doctor situation and keeps things coordinated successfully. She remembers details of the life stories I have shared with her. She inspires confidence. read more

Super nice and funny. Made me feel very relaxed and answered all my questions thoroughly. Great bedside manner. Will definitely be keeping her as my PCP! read more