Justin helped me and my daughter up her first bank account service was excellent he explained…read moreeverything with 10 stars

Fantastic service from Bill! My experience at the Patelco…read moreCredit Union Roseville branch was exceptional, all thanks to Bill. He provided excellent financial advice and was incredibly helpful with all of our banking needs. He made the whole process easy, clear, and stress-free. If you visit this branch, definitely ask for Bill!

I recently had to file BK 2 years ago, was still working on building back up my credit when an…read moreunexpected emergency situation happened out of no where. I needed money ASAP for moving fees and thought no way I'd qualify for a loan. Super thankful for Renee. She gave me tons of options, extremely thorough, understanding and super flexible with my crazy work schedule! They literally saved me from a nightmare I was living in! This is the second time I've came to One main. Both times they helped me tons when I needed it the most! Thankful for great lenders like this one! Got money in less than an hour! THANKS SO MUCH ONE MAIN! You are a life saver!

Quick and easy process made getting my loan simple and stress free from start finish!!read more

Bought a new transit here, was one of the last 2025 models left around in the configuration we use;…read morethis is one of four transits I bought in last 12 months. Process was great, unlike an experience I had at another Future Ford location. (I bought 4 trucks at different dealers due to availability.) We agreed to a price online, paperwork online. This was the easiest transaction I've had buying a truck in years. Michael was great to deal with. If you need a new vehicle I wouldn't hesitate to reach out to him,

I brought my 2023 Ford Transit Trail in on April 27, 2026 for a recurring 360-degree camera failure…read morethat has been present since I purchased the vehicle. The van was there for 88 days. The camera was not repaired and is still broken. The defect predates any aftermarket modification -- Adventure Wagon independently documented the camera failure on May 14, 2025, before performing any conversion work on my van. Despite this written third-party evidence, the dealership repeatedly suggested the aftermarket conversion might be the cause. During the visit, the van was transferred without my authorization to Future Fleet of Roseville. I immediately noticed and called to ask what was happening. I asked that the van be brought back to Future Ford and for Fleet to not do any work on it. I was told twice in writing that no work had been performed there. Then a few days later I was told that "no problem found" pick up your van. Only after I documented via FordPass that the van had not moved since returning from Fleet did the account change -- Shawn then stated that diagnosis had in fact taken place at Fleet. Either way I was lied to directly, and the van was never repaired. I had asked for early morning testing as I noticed the problem often happens during temperature changes. Service Manager Kevin Palmer personally committed in writing on May 21 to stage the van overnight and test it himself first thing in the morning -- "We have your back", is what he told me. Morning testing was never performed at any point during the entire 88-day visit. The earliest any testing occurred was mid-morning. I had requested morning cold-start testing repeatedly in writing since the beginning of the visit. The van sat untouched for extended periods -- including one documented stretch of 13 consecutive days without being moved, and a second stretch of approximately 15 consecutive days, both verified by continuous FordPass tracking with hundreds of timestamped screenshots. Future Ford pretended to work on my van when in fact they did everything they could to avoid performing the valid warranty service. Ford's own Special Service Message SSM 53894 covers this exact failure pattern and was provided to the dealership in writing on May 21. It does not appear to have been followed. When I picked up the van, the interior had been left in a condition I can only describe as deliberate. The mattress was on the floor, garbage was thrown in the cargo area, the driver's floor had mud, the floor mats were in the wrong positions, and the plastic cover under the steering column had been left mixed with trash on the passenger seat. More seriously, a two-foot arc of grease had been smeared across my Adventure Wagon interior panel above the sliding door -- part of a $46,000 professional conversion -- violating a standing written instruction that no conversion components were to be touched without my authorization. The outline of the damage is still visible after cleaning. I can never bring my 130K van back to this shop. Future Ford can not be trusted. Both Kevin Palmer and Shawn Sogard separately asked me to leave a good review and not put anything in the comments section. I could not believe it. This happened while I was picking up a van that had been there 88 days with the camera still unrepaired and the van returned to me in a trashed state. Within one hour of pickup I experienced four camera failures. Three are documented on video: https://youtube.com/shorts/WfYm4esYgpw https://www.youtube.com/watch?v=racjp28MGEI https://www.youtube.com/watch?v=lo7oYJd7RcE I will not be returning to Future Ford Lincoln of Roseville.

There are a million words that I could write down but I'd have to start by highlighting the…read moreexceptional customer service here. During my looking process, I went to multiple Hertz Car Sales locations and test drove a few cars but this staff really did everything in their power. Adriana and Ron both met my excitement with buying a new car just as much as they met my need for satisfaction with my purchase. After walking around cars and asking about year, milage, price, how long each car has been on the lot, trim and compating make mode and beyond -- I was met with knowledge, experience and patience. Sometimes it feels as though its hard to find good customer service but coming to Hertz on the 3 trips that I made - - Adriana and Curtis went over and beyond. I intentionally went and avoided them while being met with great service and given space when I needed it. After buying my car Ron and Adrianna helped me get my license plates in a timely manner when there was a discrepancy that happened to be completely out of their hands and on the side of the DMV. Adriana made calls and got it done within 2 weeks. The last thing that I can say is their finance/sales Curtiss Breeze explained everything that I could add to my package, ways to utilize my credit in buying and thw options that Hertz provided. He was so knowledgeable and made me feel happy to commit to a new loan despite coming in with a pre-approval letter from my bank. Thank you guys for your assistance Ron, Curtiss and Adrianna! I used AI to remove my license plate if it has a tag in the photos.

I was shocked to learn this location is listed on their web page as permanently closed. I had a…read moregood experience here a few years ago when I bought my car. but now they are closed. Yelp doesn't make it easy to notify them when a place has closed, but I'm going to try to figure out how to tell them. Edit: I drove by today, and there were still cars in the lot. I think they must be in the process of closing, as their web site says they are closed.

I went in about a month and a half to buy a car and Manny and Adrian and Mike were all helpful!…read moreThanks to Manny I found my car a 2008 BMW in great condition with one previous owner with less than 54,000 miles in great condition I am so happy with the service and the car in excellent condition rides smooth I thank Manny and Adrian and Mike are awesome too They were honest and helpful and helped me get my car I am so happy I bought my car from honest dealership! I highly recommend this place.

Ive bought two cars from these guys. They bought one back so i could upgrade to another car. I will…read morebe visiting them again when its time for another upgrade. They stand behind their cars.

Had a very smooth experience with Josh Alawad. My process felt very seamless. He was very friendly…read moreand professional. I recently had some very off putting encounters at a few dealerships that made me never want to shop at one again. I was lied to about having a vehicle available to look at and pressured to consider other options I repeatedly said I wasn't interested in. I did not feel any uncomfortable pressure with Josh and got exactly what I wanted. The Carmax app is very user friendly. I was able to request my vehicle to be transferred to a location near by to test drive for free. My vehicle was ready and pulled up at appointment time. Paperwork was quick and easy. Thank you!

Buying a car can be stressful, but Harsha at CarMax Roseville made the entire experience smooth,…read moreeasy, and enjoyable from start to finish. From the very beginning, Harsha was incredibly attentive, responsive, and genuinely cared about making sure everything went as smoothly as possible. He kept me informed every step of the way, answered all of my questions promptly, and even took the time to respond to me on his days off. I always felt like I knew exactly what was happening and never had to wonder about the status of the process. He made both purchasing our new car and trading in our previous vehicle completely seamless. His professionalism, communication, and dedication to excellent customer service truly exceeded my expectations. I highly recommend Harsha to anyone looking to purchase a vehicle. His kindness, honesty, and commitment to his customers made all the difference, and I am so grateful for the exceptional service he provided. Thank you, Harsha, for making what can often be a stressful experience such a positive one!

I want to highlight the amazing service I consistently receive at this Patelco branch. Every…read moreemployee here is friendly, welcoming, and truly makes you feel special from the moment you walk in. Today, I want to acknowledge Chrom Romero for going above and beyond. He handled everything with patience and a genuine smile, and he made me feel comfortable, respected, and valued as a customer. It's rare to find someone who brings both professionalism and real warmth to their role, and Chrom absolutely does and honestly, the whole team does. Thank you for making my day a little brighter every time I visit.

Anna and Johnny rule the planet!! Great attitudes and always feel valued. Highly recommend!!read more

The cashier had to call her manager for everything. I was asking her about it seemed very…read moreunprofessional. She didn't seem to know anything I would never bank at this bank..

My recent experience with this branch on 02/18/26 was terrible. The teller was unhelpful,…read moreunpleasant, and uninformed. She acted like she couldn't be bothered and didn't want to resolve my issue. I left feeling very frustrated and with my issue unresolved. Customer service and a desire to go above and beyond is definitely not part of the culture at this location.

Great service. I love this bank. very welcoming and accommodating. Great location. I also…read moreappreciate the phone app lol.

I'm sorry to write, customer service and professionalism, has room for improvement at the location…read more Turnover and snotty bank tellers do not make customers feel appreciated. I hope First US can make connections and improve their relationships to customers.