I have a foreign exchange student in my care. Sadly, she developed an abscess and needed a root…read morecanal. The entire staff was so welcoming to her, easing her nerves a little. Dr. Murchie was so kind and patient with her, forever grateful. Thank you all!

I recently went to Goochland dentistry and saw Dr. Gillespie. I had to have some extensive work…read moredone and she and her assistant were amazing. They didn't leave my side for two hours! The technology was also extremely helpful and I can honestly say I am not as afraid to get dental work done anymore! The staff is also amazing and you just feel really safe and taken care of!

I find the staff at Dr. Wilmer's office is courteous professional and the best dental care I've…read moreever received.

From the owner: Veneers, Whitening, Bonding, Bridges, Crowns, Dentures, Sealants, Mouthguards, Periodontal Gum…read moreDisease Treatment, Scaling & Root Planing, Extractions, Invisalign, Night Guards, TMJ Treatment, Dental Hygiene

Great experience !!!! Very grateful to Dr. Tse and staff…read moreIngrid, Jessica, Kelly and Kim for working me in on an unplanned dental issue after arriving in Richmond for vacation Everyone is friendly and professional. Dr. Tse's office followed up the next day to make sure I was ok Highly recommend Short Pump Family Dentistry !!!!!!

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.

I have been trying since Monday Jan 5th to talk to someone in the Short Pump office with no…read moresuccess. I have called and left several messages with no return phone call or text messages. Want to make an appointment for teeth cleaning for my husband and to request copies of my x-rays to hand carry to my oral surgery appointment on Jan 14th. My very first appointment was professional and pleasant. Very disappointed.

Top notch customer experience and very comfortable. They provide a neck pillow, have massage seats,…read moreand blankets.

Love this dental practice. Every team member is highly skilled, professional and super nice. Dr…read more Neal is an excellent dentist. Always well cared for!

I grew up back when dentists were to be feared. And if I'm being honest I was super reluctant to go…read moreto the dentist and for years and years I just didn't go. But, when my kids needed to go to the dentist we were fortunate enough to try Dr Neal and the kids loved him! After watching the kids grow up going to Dr Neal, I finally took my own turn in the seat and it was a night and day difference for me compared to what I had experienced when I was younger. Now I'm happy to say that my teeth and gums are in good health and my teeth are even straight now! I honestly enjoy going to the dentist now, something I would have never thought I'd say. Thank you Dr Neal and everyone there for helping me with my oral health!!!

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.