I highly recommend avoiding this practice if you want any professionalism or bed side manners from…read moreyour dentist or receptionist. I was very excited to bring my child back after her first appointment, because the environment seemed clean, nice, and fun with great receptionists. However after five minutes in the back with the dentist I was told repeatedly that it was my fault that her teeth were deteriorating because I breastfed so long and he had advised against it at the last visit. Once is okay, 4 times of being told It's my fault is unprofessional and unacceptable. After asking for a new doctor because I didn't like Dr.Musselwhites attitude, and telling him that, I was told I couldn't see the other dentist because I had "burned the bridge" and they could only give me referrals to other practices. I then left and called to ask for his name saying that I would leave the receptionists out of the nasty review I was going to make because they had done nothing wrong at the time. They told me "his name was hard to spell and they would have to check on the spelling for me" then hung up after putting me on hold. Unfortunately for them, since they were trying to avoid giving me his name, I hadn't left the office parking lot. So I walked back inside, took a picture of the sign and walked in to confirm which of the two I had seen. They looked like they had seen a ghost when I asked if musselwhite (which is not hard to spell) was correct. They smiled awkwardly, said yes and I walked out. After I made it VERY clear that they couldn't stop this review I'm making, they called to ask me to "come in and talk it out". ABSOLUTELY NOT. You mistreated me professionally in the back, didn't help my daughter's teeth or situation at all, lied to me to avoid a review and now you want to fix it ? If you want your child to be safe and comfortable and be treated well yourself this is NEVER going to be the place you should go. Please avoid like the plague.

The team at RVA Pediatric Dentistry is awesome! My child was very nervous about her first visit,…read morebut they were very kind, patient, and took the time to explain things and make her feel comfortable. She even asked me afterwards if we could go back!

Dr. Merrell and his staff always make my young sons feel comfortable, which is why we've been…read morepatients of the practice for about three years now. Conveniently located next to NOVA Swim in the West End, the office is warm and inviting. Dr. Merrell's approach to dentistry is conservative, which I welcome. A bonus is that I can take both boys to their appointment at the same time and they have their cleanings simultaneously. The "one and done" approach to accommodating siblings is a winner with us!

From the owner: Welcome to Children's Dentistry of Virginia, PC, where our pediatric specialists believe that…read moredentistry is about more than oral care; it's about building a strong foundation for your child to have a beautiful, healthy smile for a lifetime. From the moment they enter our Richmond, VA office, we want your child to feel comfortable, relaxed, and even excited about their appointment. Overall, our goal is to ensure your child is thrilled about every visit, ready to enjoy dental care, and enjoy a bright, healthy smile for a lifetime. We are located in Richmond, VA at: 12205 Gayton Road Suite A, Richmond, VA 23238

Love everyone here. Bring our boys and we are always in and out and they make them feel calmread more

This place is a cult! They don't tell parents how they strap your kids down and give them "juice"…read morethat knocks them out. My two children are still traumatized from their experiences at this practice. The nurses lack compassion. It was truly a cult like experience.

Dr. Wilby and her assistant, Pam, were so wonderful to me. I was nervous about getting a root canal…read moredone and new crown. Dr. Wilby made it as easy and pain free as possible. They both treated me with kindness and that I mattered to them! I also go to Dr. Paul Shaia and have been for years. My whole family does. This is a great practice. You won't be disappointed as their kindness, professionalism and great results are first class! You will be happy if you choose them!

If I could give zero stars, I would. This place is an absolute circus. No one has any idea what's…read moregoing on--from billing to appointments, it's complete chaos. When you call to pay your bill, good luck--nobody knows what you owe, where to find the information, or how to help you. It's like they've never used a computer before, despite having one right in front of them. Dr. Oley has lied to me three separate times about what procedures he was going to do. Instead of a simple phone call to clarify anything, I'm forced to miss work and make another appointment just to get a straight answer. And don't expect anyone to call you when your nightguard is ready--you'll have to chase them down week after week because apparently, following up is too much to ask. No one in this office gives a damn about their patients. They only care about squeezing as much money out of you as possible while wasting your time. It's unprofessional, disorganized, and completely unacceptable. I'll be reporting this office to the Better Business Bureau. Enough is enough. Save yourself the stress and go literally anywhere else.

Dr Davia is one of the best dentists out there. I've visited probably 4 other dentists prior to…read morehim, I've had a lot of dental work done prior to going here, and the experience I had was the best. I unfortunately had to move out-of-state, and he tried his best to help with my tooth problems before I had to move. He's knowledgeable, caring, and patient. He always tried to be conservative with the work he did on my teeth, focusing on the most important areas and didn't push expensive treatments on me that weren't 100% necessary. A lot of dentists I went to would 1.) look at my teeth and then decide on a plethora of things to do to them, without consulting me - and b) forget about the issues I had and/or not address them fully. Dr Davia always listened to my concerns and kept it simple, unless it was clear a more complex procedure was definitely needed. I wish I could give a bonus star for how painless the injections were (lots of dentists seem to rush this part and it causes a lot of pain and anxiety for me). Also the dental hygienist I saw, Kathleen, was so sweet and careful with my teeth. She was great at making me feel comfortable during my cleanings & always made me feel special.

I loved my visit at Dr. Davis's office. Booking an appointment was very easy. I did have to call…read moremy insurance company to confirm that this practice was apart of my network before booking an appointment. The office itself and the waiting room had a computer for kids to play games and was very clean. Kathleen my hygienist was amazing and very informative. My teeth felt amazing after she cleaned them. I really liked that she proceeded mouthwash and let me rinse in between sessions. Dr. Davia came in after my session was talked to me. He eased any worries I had about my teeth and let me know the next steps he wanted to do in my next appointment. I didn't feel like he was rushing with me . He was very genuine and kind. I was honestly very impressed with my service. The office isn't as fancy as your newer facilities or dental spa's. You can depend on the staff at Dr. Davia. He will not try to nickel and dime you for treatments or services.

Here with another update. My son had to have some fillings done and unfortunately reacted poorly to…read morethe in office liquid sedation. Dr. Braxton was able to do 2 fillings and then had to stop the procedure and recommended we finish the rest at the hospital under general anesthesia. As you can imagine, my anxiety was through the roof thinking about this. They got me my total and said it was due before the procedure in 2 months. So, the day came when we brought my 3 year old to St. Mary's for the fillings. Dr. Braxton was about 5 hours late. We were told to be there at 8am, and they did not start on Jalen until after 1. He couldn't eat the entire time. I was worried about him getting hungry or restless and I hadn't accounted for having to pump for my infant, so this significant delay really had a negative impact on our experience. We never got any updates from her. I went up to the secretary of the surgical area and all she told me was that "Dr. Braxton was behind". No approximate timing or anything. When the time came to take him back, they did a good job of making sure we were comfortable and checking him over. Dr. Braxton came in briefly beforehand to talk to us, and then off he went. Here's why I'm taking off 2 stars. After Jalen came out of anesthesia, he had a horrible, croupy cough. The nurses took care of him and gave him a treatment, but we were still sent home after one nurse mentioned "oh yeah, he was a little congested going into surgery". We ended up at the ER the very next night because of his cough and breathing. Turns out he had a bad case of croup. I want to know... 1) Why wasn't this detected before surgery? 2) If the nurse noticed he was congested, why did Dr. Braxton follow through with it? 3) Why didn't we receive updates while waiting that insane amount of time before surgery? I just have so many questions. And, a lot of this probably wasn't Toothbeary's fault, but some of it I feel like they could have handled better, like the communication and timing. Although pediatric dentists have nice touches for kids, I think I may just start bringing him to our regular practice to make life a bit easier after this mixed bag of an experience.

My children had the best experience visiting Toothberry! From the time we stepped in the door...to…read morethe X-ray photos taken, we were treated with respect! The wait time was short & the process for 3 kids was less than one hour! Dr. Braxton and her team are amazing, my children will definitely return. Thank you for such great service!

This place gets a lot of hype but I was severely unimpressed with my visit there... the doctor was…read more45 minutes late to my appointment and the staff were unprepared for the visit. Not returning!

She is the BEST dentist EVER! I want to be little again, so that she can be my dentist!!! I tell…read moreher every time that I go in, that this is the Disney World of Dental practices! The entire staff goes out of their way to make your child comfortable, and for them have the most enjoyable experience possible at a dental appointment! The staff feels like part of our family, especially Dr. Holly Lewis! She has performed approximately 5 dental surgeries on my daughter, and I will not let anyone else put their hands in any of my three children's mouths! I don't know what we are going to do when my kiddos are too old to see Dr. Lewis! I have sent numerous people to her, and everyone loves her! Trust me, she is the BEST! Dr. Lewis puts the Sparkle in Sparkle Dentistry!

Friendly staff. I am doing my ortho treatment here and everyone is very professional. I look…read moreforward to my ortho results! Dr. Byrd is amazing!

This office started off on a good foot with appointments and getting my son's braces on, now it has…read morebeen nearly 3 years and they act like they don't want to take the braces off. The personnel do what they want to do. They do not respect the parent. And call backs........WHAT ARE THOSE?? They never ever call you back. This practice is the worst!!! Stay away!!! If I had to do it all over again, I really would not. Now I am stuck with a son with braces that the office refuses to remove