I was referred to Barnet Dulaney Perkins Eye Center by the VA years ago. I have opted to continue…read moreusing BDPEC due to the quality of care and genuine concern by the doctors and staff. I am confident that I'm receiving the absolute best of care.

I scheduled an appointment to see if I was able to receive RLE (Refractive Lenses Exchange) at this…read morelocation. Came in at 7:30am and the individuals behind the counter helping people check-in had no idea what RLE was. Thankfully they aren't the ones performing the process. They advertised this on their website and let me set up the appointment and come down to the office. What blows my mind is that the TV's in the lobby were playing videos of the RLE process. The individuals behind the counter are looking right at the screen and told me they have no idea what RLE is. They had to contact the doctor to confirm what RLE was. Complete waste of time. Don't waste your time with this location. They don't know what they are doing and the individuals behind the counter need to be trained on what RLE is. Crazy that an eye center has people that don't know what this is.

About 2 months ago, I took out my contacts, put them into the cleaning solution, and reached for my…read moreglasses, which weren't where they were supposed to be. I subsequently walked around the house, barely able to see, trying to figure out where I had left them, wandering from room to room, closely looking at every table and countertop. "NO MORE", I said. I wanted options to be less reliant on glasses and contacts, on which I've been dependent for over 40 years. I made an appointment with Dr. Hwang, and from the moment I walked into the office, I knew I was good hands. Everybody was friendly, professional, and personable. I can actually list names of his staff with whom I interacted; they are all so easy to deal with and talk to! Dr. Hwang came into the exam room and we discussed my options, which included LASIK and IOLs (intraocular lenses). He is crazy smart and not only completely answered all my questions, I could actually understand everything he said; he's got a really good talent for making the complicated things easy. I couldn't have asked for a better specialist to help guide me through the process. After careful thought and weighing the pros and cons he laid out, I decided to have refractive lens exchange (RLE) which basically is cataract surgery but without my having cataracts. I chose a newer, extended range lens similar to a multi-focal that promises good near vision as well as distance. He performed the surgery a month ago. The surgery staff were just as amazing as his office staff; they work together like a well-oiled machine. Everyone was friendly, respectful, professional, and overall blew me away with how little it felt like actual surgery. The experience was painless, not even uncomfortable. It was quick. It was easy. That night I woke up and glanced at my alarm clock, and realized I could see it from lying down; no more reaching out to pull it closer! I went back to work two days after the surgery, seeing near, seeing far, seeing the computer screen, all without needing to reach for my glasses. It's amazing! The most impressive thing of all is I will never get cataracts and my vision won't significantly change as I get older. I want to give a big shoutout to Dr. Hwang, his staff, and the surgery center for taking such fantastic care of me. Thank you!

First, the doctor was great, but the staff needs work. Showed up for my eye exam and presented my…read moreinsurance card. She asked if I had proof of eye coverage. I said I had it on my ins. She wanted and asked for written proof or she had to charge me. I paid the fee and went home, verified I had coverage, and called back. I was told I already paid and that was that. I called my provider who called them to tell them I was covered and to bill them. When I called back, I was told I would not get a refund unless they were paid in 3-4 weeks. I was telling this to the place I went to get my glasses from who verified my coverage from the card, and they thought it was crazy. Our consensus was incompetent or lazy; I am going with both.

Dr xu. Very through. Felt he had my best interest and explained all options for my particular issuesread more

I brought a friend to this facility for additional checking into an eye scenario…read more Everyone was very kind and professional. He arrived on time, they got him in ahead of his scheduled appointment. Great facility and staff.

I and my mother also had been seeing Dr. Skibell for 14 years and are also very disappointed that…read morehe chose to leave his practice with no communication or explanation of his departure. Unethical and unprofessional!

He has been my opthomologist for over 20 years. He just left the practice that he was associated…read morewith all those years. We did not get a phone call or a letter from him telling us where he's going to see if we want to follow him. Disgusting!!!

Dr. Chen is always late and in a rush.. His office smells like a dead rat just died. He is good…read moreat removing cataracts, but his chair side manner needs to improve.

Dr. Chen provides quality care for my eyes. I had cataract surgery and the outcome was amazing. I…read moredidn't realize how bad my vision had become. He and his staff are very professional and in the 3 times I was in his office, it was a good experience.

Richard is amazing!! Not only did he go out of his way of finding me the best glasses, he also…read morehelped me get them at an affordable price. You don't see service like that anywhere. I really appreciate this place and this is my second year coming here after bouncing around so many places. Highly recommend! Dr Steven Wan is also great!

Same-Day glasses took 3 weeks for us. No special order or anything out of the ordinary.read more

I had my first visit here last week and it was the best. I was worried about the outcome because I…read morewasn't sure how good or bad my vision was. The assistant that completed all of my tests was very helpful. She was patient and thorough with explaining everything. The doctor, Beth, was very informative and helpful. I can tell she is passionate about her profession. I asked about bringing my children in and they gave me everything I needed to do so. They even made my appointment for me for a specialist I have to see. Everyone was super friendly and knowledgeable. I didn't have to get frames, but they also have a large selection of frames and contact lenses. It's like a one stop shop for your eyeballs.

Great eye specialists. They have a wide range of state-of-the-art equipment to keep your eyesight…read moreprimo. The office is very relaxed and beautifully designed. The doctors could not be more friendly and helpful. Overall great experiences every time I have an appointment.

It's always a pleasure being treated by Dr. Juarez…read more His knowledge and bedside manner are fabulous. His quick wit and knowledge of different treatments and insurance make him a premier provider in eyecare. With weekend hours, morning and evening hours, and a full-frame center coming to this location, all your eye care needs are taken care of in one place.

They place is awesome and very friendly but I am knocking 1 star because they had their doors…read moreclosed 10 mins early for lunch I came in at 11:50 and doors were already locked. I understand 5 mins early, but not 10

Ann took care of us and was super friendly, courteous and very helpful. As soon as we walked we…read morewere greeted and told someone would assist us since everyone was attending other customers. 3 minutes later Ann began taking care of us. She walked us through the whole process and we ordered some glasses. She really made us feel welcome and cared for. Softens the blow for a major necessary purchase. Thank you. I did notice everything was clean and in order. Floors, mirrors etc.

The 2.8 stars makes sense. The service here is just absolutely horrific, after 2 years of going…read morehere I think I'm just done. As if customer service isn't the bare minimum of everyone's task.

Throughout the process of setting my appointment to the exceptional care I received at my…read moreappointment at West Valley Vision, I rate this establishment 5 out of 5 stars!

The entire staff and doctors are professional and efficient. The selection of frames is large and…read morethe staff help find the right frames for me and my family. My son has a simple prescription but my husband has a very complicated prescription and frame needs. My face is small but my nose bridge is too large for any usual small frame. So helping us get suitable frames is no small accomplishment!