Dr. Kootman has been my ophthalmologist for almost 20 years. I have always been satisfied with his…read morecare and service. A few months ago, I was diagnosed with cataracts and he discussed with me the surgical options. He recommended the Light Adjustable Lens. After watching a couple of videos regarding Light Adjustable Lens, I opted to have this done. I opted to do monovision so that I would never have to wear glasses again. I would hopefully see both far and near. I had the surgeries done about a month apart at his surgical clinic. The surgical clinic's staff creates a very clean and comfortable environment and I felt at ease. After the surgeries and after "locking in" the final adjustment, I now have 20/15 vision in my dominant eye, and I can read the smallest print on Dr. Kootman's card. It is amazing. I highly recommend the Light Adjustable Lens. Dr. Kootman is very exact, very professional and very caring. I would highly recommend Dr. Kootman and would also highly recommend the Light Adjustable Lens.

Dr Kootman was recommended to me by my eye doctor Dr. Castro. I went to see Dr Kootman and could…read morenot have been happier. He explained everything I needed to know about cataracts and the cataract surgery. I had cataract surgery performed on both eyes and could not have been happier with the results, I would recommend Dr Kootman to anyone who has cataracts or any eye problems that need reviewing. The office staff were professional and courteous. Every time I went in and needed another appointment they accommodated all appointment dates and times that I needed. You will be happy with this office location and Dr Kootman.

After dealing with a persistent eye issue for over two weeks, I finally decided to make an…read moreappointment to see Dr. Patel, and I'm so glad I did. From the moment I decided to book, scheduling was incredibly easy, and the staff in the office were all very friendly and inviting. It made the whole experience comfortable right from the start. Dr. Patel himself was fantastic. He conducted a thorough examination, and together, we developed a clear care plan to address my issue. I'm especially grateful for the care he takes with his patients and for thoroughly walking me through what steps we'd take next if this current plan doesn't resolve the problem. It gave me a lot of peace of mind. If you're in need of an ophthalmologist, I would highly, highly recommend Dr. Patel!

Great customer service. Dr Rios was very professional and helpful with my questions.read more

We have been going to Westbrook Vision for years and absolutely love Dr Deemer and the staff there…read more They are always friendly and helpful and there is no one we would trust more with our whole families eye care, from annual vision checks, to contact appoints (seasoned and first timers), eye glasses and medical eye checks.

We've been working with Yelka to help us with new glasses and sunglasses. She was very knowledgable…read moreand provided all kinds of alternatives. She was very nice and we had a good time working with her. It's usually a pain getting new glasses. Yelka made it fun. Please let her know how much we appreciate her. Kate Miller and Bev Barton

This is a response to what the review by Parminderpal aka dr Singh said to my Google review. See…read morethe attached pictures for my original google review, and his response, then see my counter below. Firstly, regarding the claim that all MS patients are referred, I must point out that when Parminderpal Singh arrived for my appointment, he stated that he was unaware of the purpose of my visit and claimed he had not seen my referral. This contradiction raises significant concerns about the accuracy of your assurances. Additionally, I found his demeanor to be aggressive and rude, which left me feeling quite intimidated during what should have been a neurological eye exam. If there was any confusion regarding my referral, I would have been more than willing to seek care from a regular ophthalmologist instead through my vision benefits. Furthermore, Mr. Singh's assertion that he could conduct an exam for neurological patients--which, again, was merely a standard eye exam--felt disingenuous. It was alarming to hear him mention the financial pressures faced by the practice, suggesting a potential motive behind the misleading language used in your marketing. Asking, "Would you like glasses today?" is deceptive; the question should clearly state, "Would you like a prescription today?" if that is indeed what you are offering. On the matter of billing, I was informed that my appointment would cost $150 after insurance, a figure I accepted. However, I was subsequently charged additional fees (outside the $50 prescription) that were not communicated upfront. This lack of transparency necessitated my request for an itemized receipt, which, as of now, has yet to be provided. Under legal obligations, it is your responsibility to furnish such documentation upon request. Moreover, if my expectations of being treated with respect, transparency, and dignity are deemed atypical, then it appears that your team may be disconnected from the expectations of contemporary patient care. I firmly believe that every patient deserves to be treated courteously and honestly. While I have shared Google reviews in the past to you stated that I shared only 8 and of 8, five were all 1 star reviews, which is a False statement. I've shared 10 Google Reviews, 5 were 4 stars and above, and the remaining 5 which includes yours between 1-3 stars which outlined my unsatisfactory experiences. I strive to present factual accounts on good experiences as well as bad. Sorry you were the 5th HORRIBLE experience I posted about. But I have to warn others. Especially after looking at your lower reviews, it appears you have a patter of conning your patients out of money through your unclear presentation of prescriptions, causing them to have exams and procedures they didn't need all for your financial gain. My aim is to inform potential patients of potential issues they may encounter in your practice. This also gives you time for reflection and change so you can provide better patient care. Ultimately, while financial concerns were not my primary issue, the absence of transparency and honest communication is paramount. The way patients are treated should reflect integrity and professionalism, and my experience fell short in these regards. I hope that you will take this feedback seriously and consider improving your practices moving forward. Please refrain from your racial undertones in your response and your passive aggression and attacks regarding MS patients, especially if you are going to use God to conclude your response! That's tacky. I would recommend you do your compliance courses which you are clearly skipping, so that you don't end up in a lawsuit because of your pride and arrogance. I hope you can change for the sake of others! That's what the Christian God of would do and its clear that's not who you were referring to in your conclusion! May you mature and humble yourself a little more Parminderpal.

Of you have AHCCCS, please do not go to him, this Doctor is rude and is all about money. What…read morekind of surgeon belittles his patients? I refused to pay 2,000 eye drops and got humiliated in front of all the patients in the waiting room. Their are good non money hungry doctors out here.

Super kind staff, with lots of high tech equipment, and a fast service too! Will definitely be…read morecoming back!

I came here for 2 years because of the location and that it is family owned. However, I stoped…read moregoing here for a few reasons. 1. Making an appointment was an inconvenient to my schedule. I work 7:00am-3:30pm and the latest appointment they do is 3:15pm. They are open Monday-Thursday 8:00am-5:30pm and Fridays 8:00-1:00pm. They do not work Saturdays. 2. I work remotely, a desk job, and my vision would start off fine in the beginning of my day, but a few hours into my day; my vision would get blurry for a few hours, then go back to being fine in the afternoon. The doctor kept testing my vision in the exam room; as in seeing if there was something wrong with my lenses. It turned out my eyes were dry. How can a doctor not know when a patients eye is dry? That is alarming to me. Luckily, he has been patient throughout the process; but is frustrating to see an optometrist who cannot detect dry eyes. 3. If you have an appointment at 12:00, plan to n being there until 1:30pm. The doctor does not see you until 12:45/1:00pm.

Always taken care of in timely manor. They are respectful and care about the customers. Very…read moreflexible. If you use cash. Bring exact change.

Southwest eye surgeon Dr Michael Campion has Changed my life I was overcome with cataracts bad in…read moreboth eyes and Dr campion did my surgery and from not being able to see my face in the mirror to 20/20 vision is unbelievable and I just want to Say THANK YOU from the bottom of my heart. I don't know what I would have done if I could not have my vision back. For people that don't understand how important your eyesight is. Don't take your eyesight for granted. Words can't describe how thankful I am for Dr campion. God bless him and his family. THANK you again. He has no idea how much I appreciate him. Thank you Dr campion.

All of the staff are friendly, caring and knowledgable. Dr Paturi has successfully performed…read morecataract surgery in both eyes. That is truly a miracle.

Because of other medical issues, I needed to be scheduled ASAP. Instead of the original 2 month…read morewait, they were able to fit me in within 3 weeks! EVERYone at Anew went above and beyond to make my cataract treatment and surgery a great experience. Schedule a consult here first!! You'll be glad you did!

My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I cannot say enough good things about Dr. Alice Kwok, the optometrist and her assistant. I have…read moremacular degeneration, dry eyes and allergies. So it is difficult for optometrists to assess me because I often cant see differences in lenses. They were so patient with me as they worked on my prescription. I got my glasses from a different office and could not see well with my new lenses and they analyzed my new lenses and gave me feedback to give to the glasses store on how to help my lenses work better. Totally awesome experience and highly recommend them.

Dr. Hwang has good skill. I am happy. Right now I can see pretty good. My glaucoma lots better and…read moreother problems all fix. Thank you Dr. Hwang.

It was my first time ever calling to this place time was 9 am no one answered , I waited after…read morecouple of hours called again still no one answered tried many times finally auto messages said they can call me back line in order sure they did call me at 1 pm today I was like "I have been trying to get a hold with you whole morning don't need your service anymore "don't bother with this place and good luck trying to get a hold with anyone to make appointment it's unprofessional to me