Top notch, the best pricing, quality work repaired correctly the first time. I have been using…read morecut rate for many years and they've always been on time and the job finished at or under budget

Our toilet was leaking from the base of the bowl and we needed it repaired quickly, due to a…read morepending sale of our home. We called other plumbers, but all were too busy to help us. We called Todd from Cut Rate Plumbing and he was there on the spot! He was prompt, very courteous, very professional and very clean as well. I highly recommend Cut Rate Plumbing for your plumbing needs. 5 stars from Sean and Donna in Kingsport! You rock!

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

I have used this business on a couple of occasions. The owner is very knowledgeable and they were…read moreavailable in a timely manner. Quality service at a fair price. Recommend this business!

My wife and I had just bought a house here in Greeneville and I wanted to get the septic pumped I…read morecalled one company and they came out and said they couldn't dig it because it was more than 2 foot deep. I called B M Septic and they were more than accommadating. I got a rough estimate for digging,pumping and installing a riser. Brad and Randle came out the same day and did the job. Brad pointed out a protential problem and went ahead and corrected it. The price was fair and they did a fantastic job. I will definity use them again when it comes time to service the septic system again. They didn't try to take advantage of us being new to the area and I appreciate that. Great Company

Excellent service - prompt response & great communication. Very transparent on what had to be done…read morevs what would be good to do (but not absolutely necessary at this time.) Reid's got the referral from my home warranty company and I'm thankful it was referred to Reid's.

I was confused and upset by what others told me and who were just trying to help. Reid's came back…read moreout to take a look to make sure work I needed had in fact been done and that there was no water line leak under the house, but a kink in the dehumidifier which they even took care of that. Thank God for an honest plumbing company and giving me peace of mind knowing job was done and no more leaks!

I called Jared in February and he was going to stop by my home to review my plumbing needs. He did…read morenot show up and I didn't hear back from him. He and I spoke about 6 weeks later to replace the kitchen sink strainer (drain) and replace the shower faucet and spout. I brought all the materials and an employee for Jared showed up on time. The jobs were simple and it took one hour. My bill was $450 for an hour of work for two simple jobs. I was disappointed and did not feel this was an equitable exchange. I had a similar job done recently in Raleigh and it was around $200. This was over priced and I had to caulk shower work myself to finished the job.

Prompt, reasonable, efficient! Installed cut off valve…read more Great work. Also Used for close up/winterization of vacation home. Highly recommend!

Here is an update. I wanted to post pictures to back up my complaint. I am attaching a picture of…read morethe pipe they glued and how crooked it is. A picture of the clean out pipe they said they couldn't find and used that for an excuse to why they had to pull my toilet up. A picture of soaked floors where they didn't drain my toilet before taking it up. My toilet still rocks back and forth and will not flush.

Excellent customer service. Call center did a very good job keeping me informed of the timing…read more Service provided was fast, professional and reasonably priced. Billy and Charles work well as a team and they are there to get the job done right!

Great experience with this company. Andrew was great to work with and very professional. We updated…read moreour bathroom with a new shower and also added a pedestal sink. Very reasonable pricing. Showed up on time and cleaned up when finished. Definitely recommend this company with 5+ stars. Thank you, Andrew

dont hire this co they start jobs and never finish would call again over priced and overrated do…read morenot use

We recently hired Affordable Drain to do some work others told us was "as good as it was going to…read moreget (water pressure)." We now have great water pressure because of Mr. Townsend. Not only was he knowledgable, he was prompt. If he said he would be here a certain time, he was (almost unheard of today!). We are blessed to not only have a reliable plumber now, but a new friend! Thanks Traye, Adam, and crew! Pat We give Affordable Drain the highest marks. They are skilled in their work, friendly, honest, and will save you money if they can. Any time we have plumbing issues, we will definitely call on them. Tommy Please allow me be one of the first to acknowledge here the existence of a crucial plumbing movement in upper East Tennessee. It's boiling, it's alive, it's teeming with possibility like a pond full of mosquito larvae. The plumbing phone is ringing, and it's for all of us. To any critics out there who may ask if the Affordable Drain team has rejected outright the notion of "real plumbing," I suggest you see the fine work they did on our property. There's more to Affordable Drain than plumbing for plumbing's sake. Furthermore, I say this from the very depths of my soul; the new techniques are not ignored, but blended with a healthy dose of the history of plumbing, and what is served hot out of this oven may be surprising to the palate, and to some, distasteful, revolting, and vomit-inducing. To some, it may be a triumph, and to others, a rousing defeat, but at the end of the day, it is plumbing, and it only makes sense when delivered by artisans. While working on our water pressure problem, Affordable Drain demonstrated various aspects of this historic experiment, and I have a sneaking suspicion that something of genuine, long-lasting importance is about to burst forth like a garden spider's egg sac, and no less prolific. Something, perhaps, which will suggest a new approach to plumbing in general, and may be recognized many, many, many years from now (maybe after we're all dead) as the dawn of a new age of plumbing. I only present this speculation as a possibility; but if the possibility is there, and I am certain that it is, these rock stars of water pressure should be encouraged and funded, and their work should be brought to the attention of the entire world. But the most important point, which I think Affordable Drain perfectly presents, is that they have proven without a doubt that the essence of plumbing has not been lost. I know of few other recent examples of such dedication to perfection and aplomb and poise, of so much vitality and pointed articulation, so few restraints and restrictions. It is difficult to conceive of experts more at home in this climate than the staff of Affordable Drain. If you are new to plumbing problems, you will quickly learn that these plumbers have worked together for a long time and are used to each other. They operate on a higher frequency that would be difficult, if not impossible, to reproduce in any other setting. It is therefore logical that a group working together over such a long period of time reaches a pinnacle of excellence and polish; in the case of Affordable Drain, such polish by no means eliminates the element of surprise, the sudden wave of inspired brainstorms that lead to often inspired results. Here, these "brainstorms" are sometimes completely fleshed out on the spot by these gurus of modern plumbing and brought to full life after only a few moments of violent gestation. There is much, then, to appreciate from Affordable Drain: timing, skill, techniques that show style in the planning and execution, but most of all, as I have attempted to make clear, continuity. When you have had your fill of modern plumbing, simply turn to Affordable Drain and watch them careen toward their sudden, yet inevitable conclusions. This is plumbing of a rare order, and a most generally acceptable kind of plumbing it is. The world may or may not be ready for Affordable Drain, but here they come anyway. Hang on to your hats and glasses. Keep your hands and arms inside the vehicle at all times, 'cause this here's the wildest ride in the drainage wilderness. Jt

I called for a clogged drain. He answered the phone immediately and scheduled me the same day…read more His service prompt, professional and affordable.