One of our housemates' room was a disaster area, so we reached out to the. While they left the room clean, we had the following problems:
They did not separate the trash into the various recyclables, as NYC demands - the landlord made us do it ourselves, which took three hours.
When the super saw the unrecycled trash, he yelled at them. They answered with an 'F" bomb - in front of his wife and kids. We got yelled at by him and the landlord.
In going through the trash, we found many items that should not have been thrown out - metal hangers, cleaning brushes, and a pair of Crocs...I specifically told them to throw out only trash and any items that were still in boxes from over a year ago.
I was told that if they finished early, they would do other rooms. They were 40 minutes late - 11:40 - and they left at 3:40. Four hours for $1800 is a bit much.
All in all, they could have done more, done better, and been more polite for the exorbitant fee. read more