Update 06/26/26 - we hired a DIY coordinator to assist with day of setup and she just cancelled our…read morecontract due to being unable to get a hold of the venue. LOL! This is just mind boggling. DO NOT BOOK HERE IF YOU EXPECT GOOD CUSTOMER SERVICE!!!!!! They will get you in with a promise of all this help and then assign you a planner who doesn't answer for weeks!!!! Then you'll complain and they'll pretend to care again, get you a new planner who also doesn't respond for weeks!!!!! Then when you complain, they tell you to be professional. The staff here SUCKS. Only book if you're fluent in planning weddings or plan to use an outside planner. The venue is beautiful but WORST SERVICE EVER!!! And at about $30K!!!!!! DO NOT USE THIS PLACE. We get married on April 30, 2027. I will continue to update my review as time goes on, but I suspect it's going to get worse. The employees pretending to help us are Sydney, Kennedi, and Kimberly. Good luck if you book

Sadly, my wedding was here back in July. The communication was terrible since the beginning, and it…read moreis still terrible now. We never felt welcomed, and I will never forget walking in less than a week before my wedding (because my wedding planner changed a week before) and being scanned up and down by my old wedding planner and the management as I said hi and smiled to them, and didn't get a single response or smile in return as a walked by with my new wedding planner who was provided by Ashton Gardens. It is now November, and they still struggle with communication of whether a clothes steamer was left there. It's been over a month since I have reached out, I have reached out three times to a personal number and no response. Just about sums up the communication with said wedding planner for 14 months. The day of was a disaster and yelp would not let me type everything out because it was 'too negative'... when it was the order of events and how many things went wrong. Don't recommend. Wish I could turn back the clock:,)

Came here for a birthday party. Very unique space downtown where you can rent it out and being in…read moreyour own vendors. For this particular party they did a casino night theme. There is lots of street parking. Area is a bit seedy so beware of your belongings.

I was looking for a unique place to host a 20 year anniversary party that fit my family's…read morepersonality and especially my wife's love of photography. So I toured the place with Keagan and she explained ideas of what I could with the place and immediately, I knew this was the place, so I booked the same day. On the day of the event, things were flawless, from the sound system to the projector, to the ease of setup and we were able to turn the event space into a small art gallery celebrating our 20 years. I definitely recommend the venue for those who want a great experience (And great service from Keagan!) Thank you so much.

We were only here as guests for a wedding. The venue itself has plenty of parking, and options for…read moreboth an indoor and outdoor ceremony for weather-related issues. It definitely gives off the feel of a Gatsby-era renovated home. We laughed about the "murder-windows" (now-sealed doors that open into nothing) and enjoyed two passed apps and their buffet-style dinner. The staff were incredibly attentive and perceptive, even seeking out my partner to return something that fell off her shoe. Tables were kept clean and the kitchen staff were very attentive towards allergies. I can't speak for the wedding contract or planning process, but it's a very unique venue with capabilities for quite a large crowd.

We have the most exquisite time at our styled shoot yesterday. The most splendid time. The staff…read morewere really accommodating and kind and we really got things done. We had so many vendors there including photographers, content creators, planners, such as myself, bender owners, decorators, and furniture rentals. The place was organized chaos and they didn't link and I. The place itself is a gorgeous French masterpiece and there are photo moments everywhere. Our style she was absolutely successful and I'm so glad that we picked chateau nouvelle for our featured partnership.

I had my wedding here over the last weekend. They make you hire their servers, bartender, &…read moresecurity. We had a set schedule as we had outside vendors come in for fog, catering, dj, & so on. Their security guard went to random tables and decided to announce our dinner service, not only that got himself a plate, got a couple plates for people working next door at fiesta BEFORE not only me or my husband was served but any of our guests were served. My husband went up to Myra and asked her to come speak with me and she walked right past me outside, I followed her out there and told her the situation and she responded with "uh I'm trying to find him" my husband told her they needed to find a solution for this issue and she left without speaking to us again. I messaged her the next day where she 1, lied and said the security apologized. 2, attempted to push the blame on to the hired catering company. 3, argued with me over refunding the security payment. I had to call their sister location to have the owner call me, which he did apologize profusely & refund us for his security & $50 for the stolen food. Mind you, we paid for all our vendors who's schedules were completely thrown off. We also had a guest who's car was towed out of their lot that night, which they reimbursed after as well. If you're ready for your event to go through ridiculous hoops as well as your guests to have to deal with their staff (that's on sites) unprofessionalism then book with them. A "I'm sorry" and a refund for their security completely throwing off our wedding as well as stealing was not enough to make up for the service we received that night, it's not just any night we can't go back and have a redo wedding night. We cannot rewind time & know what we do now, but we can warn others before they book.

Had my wedding here. Everything turned out great! Due to COVID we were able to reschedule and…read moreeverything went as good planned!

I recently came here for a private birthday party. I love these old theaters. I am so glad this…read moreone is being used and not gutted. It can use a bit of work, but I am sure it is not an easy task to maintain these places. Bathrooms are on the second floor. In the lobby, they had set up the food and loved the old bar area. They had let the host put up a movie-style poster at the front and put his name on the marquee. It was a great event in a very cool space.

We came here for a Fever Candlelight Concert featuring a string quartet playing a selection of…read moremusic by Hans Zimmer. The venue itself is very cool - you can see the charm and character from when this was a movie theater...the old timey feel gives it Phantom of the Opera (movie house?) vibes. Very easy to get to in downtown Houston near Market Square. Lots of street parking and paid parking options around plus walking distance to many downtown attractions, restaurants, and bars.

Alexis and Rosy made my wedding so wonderful. It was stress-free. They paid attention to every…read morelittle detail you tell them. They have great communication throughout the whole process.The venue is clean and maintain just beautiful all over. The staff is ,so amazing, helpful and friendly .It rained on my Day, but they were able to turn everything around at the last minute and just make it so beautiful and so memorable.m just like i vision it.

I came here for a special event and was impressed by the venue space. It was bright and well lit…read moreinside and had nice bathrooms. The bar set up inside could've been bigger but you can set up additional bars in the back of the room. The outside was L-shaped and a little small, but good enough for 2 food vendors and a bar. The area looked shady but we had ample security with the venue. Parking was limited, so I took a share ride. I would recommend this for a reception or other gathering for 200 or less people.

Had my bridal shower here and it was PERFECT! The location was centrally located for my guests, the…read morespace was suitable for my 200+ guest count with sufficient parking, the chandeliers were stunning! And most importantly my guests and myself were able to dance and have fun, and the room remained very cool throughout! The owner was kind and accommodating of all our needs! I recommend Golden Pavillon 1 million times!!

Great spot! I got married there 12/12 recommend! A hidden gem, great bartenders, staff and…read morecoordinators.

I've been to several weddings here. It's a great place with amazing staff! They also have a really…read morecool grooms suite.