Dr Delakis and all of the staff are very helpful! Really appreciate them and highly recommend them

The staff here is awesome - super friendly, knowledgeable and helpful! I always feel welcome and in great hands. Dr. DeLakis was patient, friendly, had great rapport and took the time to fully answer my many questions in a way that I was able to understand, which is not something all doctors care to do, and which I greatly appreciated. He provided excellent recommendations when I mentioned wanting to explore a new brand/type of contact - definitely a great experience! read more

Do not use Sterling Optical if you care about the health of your eyes! I've gone to Sterling for several years. I've never been overly confident or comfortable there. I decided this year to try somewhere else, and am so glad I did. I was diagnosed with Keratoconis- bulging of the cornea. This had never even previously been mentioned at Sterling. My optometrist was very surprised I was unaware of this, as it didn't just suddenly develop. If caught earlier its possible it could have easily been corrected. At this point I am trying a hard lens to see if that helps, but this could easily mean a cornea transplant for me in the future. Dont trust them for any specific eye issues or a diagnosis!! read more

Prices for exams are very reasonable, my husband recently went in for an exam and purchased lenses only, $600.00+ not including frames. The lenses were wrong, he could see better with his old prescription. When He returned, they said that they would order another set of new lenses. When the new lenses came in and were replaced, he could still see better with the old prescription. Now they are going to order new lenses in the old prescription. WHY!!! going to cost us $600.00+ for the lenses he already had. Time to find a new provider. read more

I knew I needed to get my eyes checked but had never had glasses or contacts before. The staff was super friendly and explained everything to me and made me feel comfortable. Dr. was great, maybe could have explained my prescription slightly more considering I was not super familiar with how prescriptions for glasses work, but I got the exam and sufficient information I needed regardless. The staff helped me pick out frames and were very friendly and enthusiastic, made the process a lot easier for me. They also had a special going on so I got $100 off of my frames. Definitely would recommend Sterling Optical! read more

I called around to almost every vision clinic in Eau Claire and Sterling Optical had a great price for a routine eye exam and contact fitting, it was like $105 for everything. Some of the other places in town have a cheaper price, but are booking out for months at a time. I got an appointment within a week of when I had called in. The doctor was kind, the staff in the store were wonderful and the exam wasn't uncomfortable, which it can be sometimes when you're so close to someone looking into your eyes. I got my contacts right away, was given a rebate that they had on file that saved me over $80 on my contacts, and even got a happy birthday email from the staff at their location. Super friendly, fair prices and a good selection of products. I will keep coming back here every year! read more

These are the nicest people. They set us up with a great pair of contacts! We were from out of town and this was the first place we came! read more

By appointment only. Appointments can usually only be scheduled 2-3 weeks out I was told, no weekend doctor or past 5:30 weekday per their website. Oh and if you schedule by their website tool, it doesn't link up with the store. I asked before I scheduled and they said it would work. They canceled my appointment the next day and asked me to call. If you give them your number they sign you up for texting and marketing for their location. I was not told or OK with this practice. After all that I explained my needs and they said they could definitely accommodate what my previous optometrist had done, but book right away for about 3 weeks out. Ok so I did. Drove 30 minutes and asked off work to get there in time to meet their rigid schedule. Front end staff was all super nice and got me ready with prelim tests and then the doctor... I walked in and all he could say was "What are we doing for you today" without even looking at me. I sat in the old 1970s brown chair. The chair and equipment in the actual doctor's office is older than the store probably 4 times over. I was kind of shocked. I told him everything I told his staff two times now on the phone and in the store and he said he never heard anything. So there is zero communication obviously. He said he could not accommodate my needs because he had not done it before and had not heard of it. Didn't believe my condition was something that existed in the world at large... Made no sense. He tried to continue the appointment I assume because I wanted to place a contact order and get 2 pairs of premium glasses. I told him no, I need to see a doctor who can actually do this service right if he could not. He told me to go back to my previous optometrist then and to get out of his office and put contacts in somewhere in the lobby because he wasn't going to wait for me to do so. Why are you in the eye care business if you cannot provide testing and service to your patrons? If my optometrist in SE WI can do this testing, so should you. Plenty of better doctors in the area... I plan to see them. This place is a joke. read more

I would first like to say I had absolutely no trouble scheduling an eye appointment and have no complaints about the optometrist or eye exam. However, I am very unimpressed with the sales team and would not recommend purchasing contacts or glasses here. It took over month to actually receive my contacts after ordering them because half of my contacts were backordered. I know that sterling optical sales has no control over this, however, they did a very poor job of communicating with me about the status of my order. They also seemed to lack basic knowledge about the products they are selling. They told me incorrect information about rebates and made several errors while ordering the contacts. My suggestion, take your prescription and go purchase contacts or glasses elsewhere. read more

Unorganized. Promises they couldn't keep when ordering contacts. Dr. has no social skills. Have made four 30 min. trips to get things figured out. Told me I would get used to the computer screen from looking like an ocean wave even though I gave it over a week. Way Way over priced. After ordering my glasses they told me the price was $1200....really, $1200. I have a small insurance policy. They took all of that and then a lot more. My plan is to never go back. read more

Sterling optical went above and beyond for my son. While out in a kayak at scout camp he lost his glasses in the Lake. We are 6 hours from home. I called up Sterling, and even though they were completely booked solid, I explained to them our situation and they not only replaced his glasses but also did his yearly exam. The doctor was very friendly and helpful and went so far as to explain the anatomy of my sons eye to him when he asked. Nothing was rushed like we were being fit in, even though that was very much the situation. They were able to make his glasses within 30 minutes and get us on our way. Now my son can to go back to camp and complete his merit badge tasks which were heavily dependent on his vision.I can't speak highly enough of the service that we got from a staff who doesn't know us at all. We Received the hospitality and kindness were used to an Iowa from this amazing staff in Wisconsin. read more

Sterling Optical - Eau Claire - The Doc is great with kiddos! - Optometrists Near Me - Eau Claire, Wisconsin

Nothing beats the gift of sight, unless its accompanied by excellent customer service. Very happy with the whole experience.

There's only one eye doctor there I believe. Been great over the years. I had an over the phone appointment. Came almost late and had to wait for 2-3 walk-ins to get done. Sad part was there was 3-5 people in line too when I left, The people there are great and helpful and they try to compete with online prices and such. If you want to get eye exam fast like in a week, this is the place. read more

Called to make my first eye appointment and they got me in the next day. Very friendly staff greeted me when I walked into the store. I waited a short time for my appointment after being checked in. Afterwards, the staff were very helpful with helping me find a new pair of glasses, something that I wasn't very excited about doing. They make it quick and painless. I recommend to everyone. read more

Everyone is super friendly and very helpful with my "picky" girls. They helped us find frames that they both really liked. I wouldn't go anywhere else. Thank you, Sterling... read more