The Little Orchestra Piano Tuning and Rebuilding Shop is one of the best service businesses I have…read moreever worked with, and I cannot recommend them highly enough! I called several piano shops in the area for a quote on a very small repair and was shocked by the prices. Some companies insisted that I needed a full service package with tuning included, even though that wasn't what I needed or wanted. Then I found Britney. She was honest, knowledgeable, and incredibly helpful from the very beginning. She quickly identified the problem, repaired exactly what was wrong in about 15 minutes, and charged a very reasonable fee--far less than what I had been led to expect by other shops. What impressed me most was that Britney took the time to answer all of our questions and never tried to sell us services we didn't need. It's rare to find someone with this level of integrity, expertise, and customer care. If you're looking for a piano technician who is skilled, trustworthy, fair, and genuinely cares about her customers, look no further than The Little Orchestra Piano Tuning and Rebuilding Shop. We will absolutely use them again and will recommend them to all our family and friends!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

Jaid is exceptional. He is super responsive, respectful, prompt, and very thorough. We have an…read moreupright that he did a great job cleaning (we have a cat), gave us some recommendations on humidity levels, and made our piano sound wonderful. He's visited us twice now and we intend to keep hiring him to take care of our piano!

Pro quality work from a pleasant, careful, and highly experienced piano technician. Don't hesitate…read moreto entrust your piano to her care.

Ingrid arrive as agreed…read more She demonstrated extensive knowledge of pianos and did a complete restoration and tuning of my piano. She was very enjoyable to talk to and answered all my questions in great detail. The cost of the service was very reasonable for the quality and extent of the repair work. WE won't use anyone else to work on our piano. I have already scheduled my next tuning.

I was looking for a secondhand baby grand piano on a limited budget and needed expert advice before…read moremaking a purchase. I reached out for a consultation, and I couldn't have asked for a better experience. Laura, the piano technician, is a true perfectionist. She examined every detail of the piano, pointed out a small crack near the lowest key, explained the potential impact, and advised me on a fair price. Her insights were invaluable. I appreciated how she was understanding and patient. She emphasized that I, as the owner, should love the sound of the piano. Also, as it was quite a big purchase for me, I couldn't make a decision. She patiently advised me that either way was fine. This interaction with her made me love my piano more after I purchased. After I bought it (negotiating the price based on her recommendation), I had her tune it about a month after the move to allow the piano to settle. The piano hadn't been tuned in over five years, so many keys were flat, and some were even sticking. She meticulously went through each key, ensuring everything was perfectly adjusted. I've had pianos tuned before, but this was by far the most thorough tuning I've ever seen. She is timely, professional, kind, and deeply knowledgeable. I'm incredibly grateful for her work and would highly recommend her to anyone looking for piano consultation or tuning!

Our piano was recently moved and the movers dropped it. Laura came over promptly and went through…read moreit thoroughly to make sure there wasn't any permanent damage. Prompt, professional, friendly and reasonably priced.

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

I moved my 45 year old Kawaii to Oregon and it had not been tuned since the move. Rich not only…read morebrought my childhood piano back to life, but I feel make it even better. We recently had family concert and my mother said, "wow, our old Kawaii sounds amazing... your tuner must be really good." Enough said, Rich is endorsed by me and my mother.

My first thoughts about this establishment was wrong and I was wrong to post an emotional review of…read morethis business. My most humble apologies

Made appointment online 4 days in advance. I received four additional automated emails confirming…read moreher appointment. Never received her email saying she would not arrive. I hired someone to do a job that we were supposed to do that day. She didn't show. I called her twice. I texted her several times and emailed her. 2 hours later. She gets back to me and says oh I don't work on weekends and says she understands if we want to just hire somebody else? Glad she enjoyed her weekend really ruined our's and cost us our labor time. Unreliable

Linda recently tuned my piano and did an outstanding job on all fronts. She was prompt and…read morecourteous and her rates are very fair. Bonus: She devoted extra time to reviewing the history and construction of my instrument. I asked for a frank evaluation of the quality of my piano and she thoroughly explained its limitations and how they affect performance. Second bonus: If I decide that I need a better instrument she'll help source a quality used one. I could not be more satisfied with my experience. Thank you, Linda.