Jaid did a good job and he was very honest. After evaluating our old piano he presented options…read morethat made sense and consulted throughout the process as he uncovered potential issues. This helped us make the most cost effective and logical decisions in our attempt to revitalize a very old piano. I would recommend him to anyone looking for work to be done on their piano. Thanks

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

The Little Orchestra Piano Tuning and Rebuilding Shop is one of the best service businesses I have…read moreever worked with, and I cannot recommend them highly enough! I called several piano shops in the area for a quote on a very small repair and was shocked by the prices. Some companies insisted that I needed a full service package with tuning included, even though that wasn't what I needed or wanted. Then I found Britney. She was honest, knowledgeable, and incredibly helpful from the very beginning. She quickly identified the problem, repaired exactly what was wrong in about 15 minutes, and charged a very reasonable fee--far less than what I had been led to expect by other shops. What impressed me most was that Britney took the time to answer all of our questions and never tried to sell us services we didn't need. It's rare to find someone with this level of integrity, expertise, and customer care. If you're looking for a piano technician who is skilled, trustworthy, fair, and genuinely cares about her customers, look no further than The Little Orchestra Piano Tuning and Rebuilding Shop. We will absolutely use them again and will recommend them to all our family and friends!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

Seth Olson is by far the Best piano tuner I have ever had. He truly cared for what he does and it…read moreshows in his work. I've had my piano for 50 years and his work and tuning of it has been exemplary. Thank you for your great service Seth. Rest assured you will be the only one servicing my piano from now on. God bless!

Seth made my old Kohler and Campbell upright sing! It was way overdue for a tune, and I didn't…read morehave high hopes for it, but Seth did a great job and clearly really knows his stuff. Seth is very friendly, responsive, professional, and provides great value for such good service. Highly recommend!

We moved a piano here from CA and with all the bumps along the way, our piano became completely out…read moreof tune. John came out and spent an hour tuning it, getting it back to even better shape than before. He was quick, efficient, clean, and affordable. I've recommended him to several people in the neighborhood.

I am a professional musician and stringed instrument maker/player. It's important to me that my two…read moregrand pianos stay in impeccable tune. Over the years I have worked with several tuners, but none of them is as conscientious as John. I have had tuners tune my piano in an hour. The last time John was here, he spent 2 1/2 hours--and not because he's slow. He's just incredibly meticulous and a perfectionist. Although I have never needed more extensive work done, I understand from those who have had John do major work on their pianos, that they are extremely happy with their rebuilds. That doesn't surprise me at all. I wouldn't have anyone else work on my pianos.

Christopher tuned our piano today. We appreciate that he took time to explain some of the mechanics…read moreof the piano and things to look out for. The sticking keys were fixed, and it sounds perfect!

Great at communication. Moved a piano for us in Dallas. No hiccups and they took great care of my…read moremothers piano. They were courteous snd careful.

Purchased a grand piano from this store. Accurate pricing and great service. I was able to try out…read moreas many pianos as I wanted before selecting one to purchase. 100% would recommend! :) Love my Falcone to bits!

I have purchased two instruments from Portland Piano in the last 3 years…read more Before I purchased, I had no piano, and the owner Mitch would let me come in and play on the pianos for my own enjoyment, even though I couldn't afford one at the time. I purchased a Kawaii digital CA78 while I lived in an apartment (an amazing instrument). Two years later I traded it in to purchase a Mason and Hamlin grand. Portland piano credited me 100% of the value for the Kawaii, even though it was 2 years old. The sales man found me the right grand piano, after letting me play most of the pianos there. His input was immensely helpful. When it was delivered I was unsure of what, if any bench would come with it as we hadn't discussed and I didn't pay for one. I was overjoyed when it was delivered with professional fully adjustable cushioned bench. This week I reached out to Mitch to get tuner recommendations, and instead he is having a tuner contact me, and covering the cost. Even when there were some financing mixups, they were immediately corrected with help from Brenda in accounting. In the end, great company, great people. When it's time to upgrade to my 9 ft Fazioli grand I know where I'll be going. Thank you to Mitch, Park, Brenda, and Portland Piano for helping me find my instrument.

Dillon was great from start to finish. He was very responsive to my inquiry and scheduled a meeting…read morein a very reasonable time frame. When he arrived, he introduced himself in a professional manner and got right to business. He was both efficient and thorough in his work. Our older upright piano sounded really great--like new--when he left. Our kids and their piano teacher all commented on how great it sounded after service. The price was competitive and acceptable given that we won't need a tuning again for quite some time. Thanks, Dillon!

Dillon is very knowledgeable and respectful and goes the extra mile to give great service and…read moreexplain some of the qualities of your piano to you. He has a love of what he does. I will definitely use him again for my personal piano and use him for our church pianos also.

Mark is a gem. He treats our beloved antique Steinway as if it were his own. Meticulous, careful,…read moreand thorough work. And he plays beautifully too!

Mark serviced and tuned our 1900's upright cabinet piano that is beat up and loved literally to…read moredeath. He was careful and considerate of the condition of the piano yet gave it a thorough work up and tuning. He was honest about the issues we would have with the piano and how best to resolve or at least deal with them until we can get a newer piano. Mark was kind and easy to work with. He even gave my piano playing kids a mini lesson in the history of the piano and showed them how it works. I will definitely use him again to tune any piano we have in the future.