Jaid did a good job and he was very honest. After evaluating our old piano he presented options…read morethat made sense and consulted throughout the process as he uncovered potential issues. This helped us make the most cost effective and logical decisions in our attempt to revitalize a very old piano. I would recommend him to anyone looking for work to be done on their piano. Thanks

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

The Little Orchestra Piano Tuning and Rebuilding Shop is one of the best service businesses I have…read moreever worked with, and I cannot recommend them highly enough! I called several piano shops in the area for a quote on a very small repair and was shocked by the prices. Some companies insisted that I needed a full service package with tuning included, even though that wasn't what I needed or wanted. Then I found Britney. She was honest, knowledgeable, and incredibly helpful from the very beginning. She quickly identified the problem, repaired exactly what was wrong in about 15 minutes, and charged a very reasonable fee--far less than what I had been led to expect by other shops. What impressed me most was that Britney took the time to answer all of our questions and never tried to sell us services we didn't need. It's rare to find someone with this level of integrity, expertise, and customer care. If you're looking for a piano technician who is skilled, trustworthy, fair, and genuinely cares about her customers, look no further than The Little Orchestra Piano Tuning and Rebuilding Shop. We will absolutely use them again and will recommend them to all our family and friends!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

Purchased a grand piano from this store. Accurate pricing and great service. I was able to try out…read moreas many pianos as I wanted before selecting one to purchase. 100% would recommend! :) Love my Falcone to bits!

I have purchased two instruments from Portland Piano in the last 3 years…read more Before I purchased, I had no piano, and the owner Mitch would let me come in and play on the pianos for my own enjoyment, even though I couldn't afford one at the time. I purchased a Kawaii digital CA78 while I lived in an apartment (an amazing instrument). Two years later I traded it in to purchase a Mason and Hamlin grand. Portland piano credited me 100% of the value for the Kawaii, even though it was 2 years old. The sales man found me the right grand piano, after letting me play most of the pianos there. His input was immensely helpful. When it was delivered I was unsure of what, if any bench would come with it as we hadn't discussed and I didn't pay for one. I was overjoyed when it was delivered with professional fully adjustable cushioned bench. This week I reached out to Mitch to get tuner recommendations, and instead he is having a tuner contact me, and covering the cost. Even when there were some financing mixups, they were immediately corrected with help from Brenda in accounting. In the end, great company, great people. When it's time to upgrade to my 9 ft Fazioli grand I know where I'll be going. Thank you to Mitch, Park, Brenda, and Portland Piano for helping me find my instrument.

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

Dillon was great from start to finish. He was very responsive to my inquiry and scheduled a meeting…read morein a very reasonable time frame. When he arrived, he introduced himself in a professional manner and got right to business. He was both efficient and thorough in his work. Our older upright piano sounded really great--like new--when he left. Our kids and their piano teacher all commented on how great it sounded after service. The price was competitive and acceptable given that we won't need a tuning again for quite some time. Thanks, Dillon!

Dillon is very knowledgeable and respectful and goes the extra mile to give great service and…read moreexplain some of the qualities of your piano to you. He has a love of what he does. I will definitely use him again for my personal piano and use him for our church pianos also.

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

I'd like to give my wholehearted endorsement to Lotof and the staff at Michelle's Pianos. A few…read moreweeks ago, I realized my baby grand was having significant issues and needed to be rehabilitated. I called around to several places, and Lotof was the only person who took the time to talk to me. We discussed what was happening, and he offered to pick up the piano the next week when they were in Bend delivering pianos to another place. Before they took my piano, I went to Portland to meet Lotof and check out their rehabilitation work. Lotof took the time to show me around the studio, where I played many good (and not so good) pianos. He took the time to answer my questions, and I felt confident placing my piano in their hands. After they assessed my piano, Lotof called me and was very honest about the situation. We discussed options, and he was able to work with my fiscal situation. After much deliberation (and a lot of options) I decided my best option was to trade in my baby grand on a new upright that had better action, better tone quality, and was something that would support me and my family for years to come. Lotof took the time to listen to my personal situation, and appreciate my background when making recommendations. I felt like he cared about me as a person and wanted to do what he could to support me and my family. He's a musician, and that shows in how he fits the piano to the person. Thank you Lotof and the caring technicians, movers and staff at Michelle's. I've never bought a piano before, but if you're a musician, it's a very intimate purchase. Thanks for taking the time to help me reach the right decision. Thumbs WAY up!

Why most people utilize regular household movers to move their pianos is a mystery to me? I was so…read moreimpressed with the professionalism and knowledge of our piano movers. They took great care to carefully breakdown, skillfully wrap and protect our grand piano. They efficiently loaded and secured it in the truck. What an amazing experience! Don't trust just any company to move your fragile instruments. Excellent experience all around.

Christopher tuned our piano today. We appreciate that he took time to explain some of the mechanics…read moreof the piano and things to look out for. The sticking keys were fixed, and it sounds perfect!

Great at communication. Moved a piano for us in Dallas. No hiccups and they took great care of my…read moremothers piano. They were courteous snd careful.