Lead Mechanic is scaring ignorant customers with a $400 A/C scam. Have been going here for oil…read morechanges for last 2 years and havent had this experience but this past trip I was gaslit into thinking my A/C levels were at 50% and oil was mixing in...Right. He will continue to gaslight you by telling you a fake story about a ladies car who failed the next day. Not only that but he severly exaggerated my tire condition. The worst part is that they are taking advantage of people using scare-tactics to persuade ignorant/unknowing customers into BS charges. Been a regular here, but I cant reccommend going here anymore based on that last experience. Extremely scummy and the reason that places like this get the reputation they do. Be better.

Valvoline company needs to provide a floor model AC for inside for hot days for these guys. No…read morequestion this is horrible conditions their great service and they work hard. They need some AC what the heck

This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

I have been looking for a mechanic to do work on my Honda crv for months and haven't been able to…read morefind anyone. I brought my car in 45 minutes before closing and the owner, Gary, looked at my car and fixed my issue within 5 minutes- and he didn't even charge me! He was so kind and helpful, and he explained everything to me perfectly. I am going to start bringing my car here regularly. Thank you!!

Went to Frank for a few services I thought I needed. Frank called me back and explained that these…read moreservices were not recommended nor necesary at this time. I new I needed an Oxyegen sensor and went online to price the part. I was horrified. Frank was able to get the part, install and fix it for 20% less than I could find just the part online. Frank is super honest as most other shops would have hosed me and claimed doing the unnecessary work. Everyone of my personal and company vehicles will go to Frank without question for anything needed large or small!

Frank installed a new rear axle seal, bearing, and new rear brakes. His communication with me from…read morestart to finish was excellent. He will not advise you to fix something unless it's necessary. Integrity Auto has outstanding reviews for a reason. I highly recommend contacting Frank for his knowledge, integrity, and fair prices.

In just 2 visits to your location I could have had a nice down payment on another vehicle $7,000…read more Frustrating as a customer to deal with a business that's generating income more than fixing vehicles. Never again

I made an appointment to plug a leak in my tire. I was told that the damage was to close to the…read moreside wall and I had to replace all four tires. The service person never even looked at the other tires. One of the tires is brand new so that would not constitute 4 Tires to be replaced. I went another service provider who was able to plug the tire and indicated that three of my tires had a very good tred and one of my tires was almost new. The second provider was honest where Firestone was just looking to make a buck. Buyer beware know how to check the tree on your tires so you don't fall into this trap.

Went in for an oil change and later in the day my car dies out on me ?? Sat it a friends for about…read more4 nights and today just had my grandma Bridgette jumpstart it for me. Drive it home and will leave it here and have someone came take a look at it for me. They gave me a new list of things that need to be fixed the total cost is less than what it was back in August so that's a little confusing...there's some consistency as far as the brakes and rotors needing attention.... The prices are pretty high!!

I've been to the Midas on Weston St in Hartford just twice now and both times the service has been…read moregreat. They were prompt and explained what the issue was and the solution. The staff is also polite.

Location: 330 Prospect St Hartford I had an appointment on…read more5/13/26 for 7:30am. I arrived on time to find one worker at the front desk alone (he was nice but overwhelmed). He checked me in and let me know there are no workers here yet. I sat in the lobby until 9am before anyone showed up to work. This is unacceptable. Call center should not be scheduling early appointments for locations that will not have workers at the time they open. I don't mind waiting (I expect to wait) but this is ridiculous!!!! My car went on the lift around 9:30am as the staff that finally came in spent about 20 minutes arguing over who was doing what and then a smoke break .

Junior is a heaven-sent Angel! Customer Service directed my call to the shop and Junior picked up…read more My windshield wipers were broken and stuck under the dash/hood windshield for over a month due to heavy snow and ice. I told him the issue and he said bring your car over now. Now? I said...lol! Previously told by 2 companies that I needed to drop and leave my car ALL DAY! I went to Monro's right away and got Red Carpet Treatment! Instead of being given high estimates and talk of replacing the wiper motor this wonderful company and its workers repaired and replaced the blades, checked my tire pressure due to a light in dash that the last tire company forgot to clear. All with no labor cost...just the cost of new wipers! I saved so much time and money at Munro Auto!! After only waiting 30 minutes I was ready to go and on my way. Ask for Junior! I'm so grateful that I found this tire and Auto Repair shop !!

I was lucky to be referred to Roggi's over 20 years ago. At that time Wayne Roggi handled an issue…read morethat other shops had been unable to correct. Since then Roggi's has worked on numerous cars for me, some minor repairs, some real major issues all taken care of. It is a Pleasure to deal with Henry, Paul and Jeff, and the rest of the staff. Today they worked on the car i first brought to them over 20 years ago, which is running like new at 40 years old and well over 350k miles. Thanks largely to Roggi's.

Paul and Zack are fantastic to work with. Excellent service and totally trustworthy. Recommend to…read moreeveryone. Worth the drive to Hartford.

Me girlfriend and I Sara, have used bills auto numerous times, every experience is welcomed with…read morefurriest of friends!! Love the dogs!! But the service is also amazing!! Her Jeep sounds brand spanking new!! And we know where to take the cars when they mess up, from oil changes, to breaks/rotors, tires. Everything is affordable, and they're actually decent human beings at the shop!! Hard to find a good shop like this now a day!

I can't give these guys enough praise. My Jeep broke down on 84 in Hartford and it needed to get…read moresomewhere towed nearby. After glancing at some quick reviews, Bill's looked like my best bet - BEST decision I could have made. They did anything and everything to try to keep costs low when diagnosing my clutch issue and gave daily updates on their progress with pictures! They understand the expenses that vehicles incur and genuinely attempt to keep costs low and affordable. After this major fix, I had another issue and immediately went back to Bill's. The issue was unrelated to their previous work, but Joe (who specializes in Jeeps) drove to Mass to get the part for me that day! They made me feel like a priority both times I have been here, and will take the time to give you the details about their diagnostics. I can't recommend this place enough! Even though I live 30 minutes away, Bill's is now my favorite go-to mechanic.

OK, let's start this for you by saying that I've been going there for years and I've never had a…read moreproblem and that's why I continue to go there However I haven't been there in a while So I went there the other day and let's just say it's not as efficient as it used to be. Every time I've been there, I've been in and out under a half hour and it almost didn't matter how busy it was I went there Friday, July 10 just after work around 4:30 when I pulled up there was two cars ahead of me. You can't really call yourself in economy oil change place when it takes almost 40 minutes before you call me up to the counter to collect the bill and you're not even done with the oil change yet. But that's not my biggest complaint My biggest complaint is, I could hear them talking about how they're having trouble with my car hood from the lobby and full disclosure. I've never had any trouble with my car ever in my life. This is not a situation where I knew that thing was messed up and blah blah blah. Negative Never had a problem with my car hood So then one of the workers there calls me up and charges me for the oil change and then immediately casually mentions that they're having a little trouble closing my hood, but should just be a couple minutes. As soon as I sit down, he calls me back up like immediately And says hey, come here let me show you. I'm not sure why he had me go sit down or tell me that something should only take a minute when he didn't have an idea of how long something would possibly take but that's another story I guess So I go back to where they're doing the work on the and I stand next to the at what they're talking about and they say they can't get the hood closed, but they're willing to take apart the to rectify the problem, but it's gonna take a couple hours Well, I didn't have a couple hours to wait so I told them that I'm all just gonna have to drive off and then they said well you can't drive like this due to the fact that the hood will pop open. I was a little discussing that they didn't tell me any of this until immediately after they charged me. I was super annoyed full disclosure. I'm not the best at controlling my anger so I just called my brother who and if this a big fix and if I can just drive it away. He told me not to worry about it and that there's a secondary catch and that the hood won't pop over and I can drive it away and he'll take care of it. Funny these guys didn't even know that Whatever I guess I'm just pissed that after they immediately charged me they brought up the issue. I felt like I shouldn't have been charged for the oil change considering my hood was completely fine driving in there. I would definitely not recommend going there in Glastonbury Connecticut due to the poor customer service They have my information do you think I've heard from them to see how my hood went or that they're sorry for the inconvenience..... nope Do not go to the Glastonbury economy oil change if I could give zero stars I would Brian Sulliman 860-604-1156 I never leave bad reviews so here's my personal cell phone number if one of them or the company wants to get a hold of me I'm not expecting anything though

I have been coming here for years, they have always been fair and always do a great job. Thank youread more

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.