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    Steven A. Drell, MD

    3.7 (3 reviews)
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    Jeffrey Glick, MD

    Jeffrey Glick, MD

    3.6(9 reviews)
    0.8 miValley Village

    I have been going to my primary provider nurse praticioner Joanna Goll since at least 18 years…read moreminimum: she is so savvy and knowledgeable! She is also very caring and helpful I truly love her

    Front staff sat unhelpful. When told I couldn't access online due to no WiFi, the two…read morereceptionists sat there and didn't say a word. Didn't offer WiFi or the contact number for my insurance carrier. Just... sat there. Didn't offer to look up my account, didn't offer to get my connected to my insurance carrier, didn't offer to have me fill out paperwork while they handled it either. I asked for the number and she gave it to me. I walked out to call my carrier, gave her the insurance number. I was brought back after a few minutes (my appointment time was skipped over because of the odd standoff up front). The nurse or PA was quite diligent with his forceful, commanding instructions. Albeit, he was very, very clear on where to turn down the hallway and what door to walk through and what chair to sit in. Would I have been more entertained by his mannerisms had I not had such a bizarre time up front? I don't know if I can honestly answer that. He refused to call me by my middle name, the name I go by. The name on my identity cards, the name on my account even. I decide to explain why I'm frustrated after my experience up front, and apologized for my intensity upon walking in, to which he argued with me about literally every single word that came out of my mouth. Every. Single. Word. Granted, I wasn't the kindest about my front counter experience. I gave him the information he asked for, offered to give him whatever data he couldn't pull up on the computer. Previous bloodwork, ultrasounds etc. then Blood pressure vitals taken etc. I apologize AGAIN and he proceeds to holler at me for the name argument. Telling me I'm arguing with him and he hollers as he storms out of the room. Look... I'm scared. I'm a at specialist because I need a specialist to help me. I don't need front desk to be rude. Complacent. Unhelpful at best. Then the nurse or P.A. To be condescending at unbelievably argumentative. I left without being seen by Dr Tavanaei (don't even know if that's the doctor seeing me because I can't read the name written out on my paperwork they gave me). Now I have to go back to the drawing board and find a nephrologist to see if I'm, you know, dying or something. But hey, so glad that dude feels powerful putting me in my place and the front desk ladies got their job handled. Also... they should inform their patients that their parking garage is cash only.

    Steven A. Drell, MD - internalmed - Updated May 2026

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