Welcoming as soon as you walk in, informative, smiling, friendly…read more Dr Dave is amazing, informative, and friendly.

I am a nurse at an Assisted Living community. I received a new order for an elder with an allergy…read more Communication with this office is horrendous. There is an extremely long wait time in order to speak with a nurse: 30+ minutes. As i am explaining my issue to the nurse the MD was in the background yelling out orders/instructions to the nurse who then relayed to me: still not resolving the issue. Several phone calls were made to the Orchard Park office and issue has still yet to be resolved due to lack of follow up and proper communication. Staff was not pleasant to say the least. Will not recommend this office or other 2 locations to any of my patients.

Great Experience! My daughter had an appointment for an updated eye exam. She needed new glasses…read moreand DREADS the optometrist because she has a very "healthy" script and is always made to feel like she is the only person with one. She's been places where they have openly shown amazement. But she had a very pleasant experience here. They were kind, professional and efficient. The Dr I believe Dr Styn was phenomenal! He inquired on how she was he took his time and explained everything he felt she should know. He was very personable and professional. I will admit her apt was at 11 and she didn't get called in for at least an hour after arrival. Once called there is another waiting area before being seen. They have an area to select glasses if interested, but it was a bit congested Based on the professionalism of the nurse and Dr the wait didn't bother me. I was very happy that ny daughter left not feeling ashamed or embarrassed.

Several members of our family have had eye surgery by Dr. Holmwood. They have all been very…read moresuccessful. Sometimes the office is busy but the quality of the care is excellent

This is a wonderful practice. I loved everyone I dealt with. I had my procedure at the Niagara…read moreFalls location. The nurses were amazing. You can feel the love and passion they have for their job the moment you walk in the door. Dr. Endl is a real professional. He has pride in what he does and his staff is happy. This practice is a "well oiled machine". I highly recommend it to anyone who is need of cataract surgery.

In April of 2025 I went for a routine eye exam. I was told with my insurance that would be no…read morecharge for the visit. In September I received a bill for $255 for this. I made a negative comment online about their billing practices, I will soon contacted by the billing supervisor and was told I was build an error. And that I would owe nothing. In March of 2026 I received another bill for $255. I contacted them again and was told they had no record of me being told that. Do not deal with these liars and money grubbing bastards. I don't care how good they are it's not worth being lied to and have money extorted from you.

Dr Paul Lee performed emergency surgery on me for retina detachment. Faced with sudden loss of…read morevision was certainly disconcerting and Dr Lee diagnosed my detachment and presented options and risks in a most thorough and professional manner. I opted for immediate injection of a gas bubble in the affected eye. This was followed by 3 sessions of laser surgery needed to weld the retina back in place. It as not comfortable to remain still in an upright position for a month as instructed by the good doctor, but I am sure glad I did! After 6 weeks and 3 surgeries my vision is returning to normal. I am indebted to Dr Lee for his demeanor, expertise and skillful treatments. Thank you! Thank you! Thank you!!

Although Dr. Lee is a great doctor when he doesn't cancel his appointments. I have had five of my…read moreappointments canceled at the Niagara Falls Retina specialist office in the past year, usually because he's taking the day off and recently he's taking the week off. when they give you another appointment, it's usually months down the road, instead of fitting you in and moving other appointments around. I feel when you have a serious eye condition like AMD It should be watched closely. Not sure what's going on with him, but I finally had enough and scheduled with another doctor. Unless he has an illness of his own, I don't feel that his patients take priority over his own personal life.

Love Dr. Burstein! I normally go to his Kenmore Ave location but needed to come here because they…read morehave a machine that can take a picture of my eyes without dilating them. (I had an allergic reaction to dilation/numbing drops before) Dr. B is so nice and so accommodating. I love both offices. This office is a little newer and more modern looking than his Kenmore office. The staff are so friendly and very professional and polite, but also warm and crack some good jokes!

Great doctor and an amazing staff. Everyone here is very friendly and helpful. They really helped…read moremy four year old feel comfortable and happy while having to get glasses.

great and close check found a basal cell area did not know existed. Had biopsied . Friendly and…read moreprofessional

I had eyelid surgery, Dr Hurley did a beautiful job. I no longer have eye irritation. He and his…read moreteam are so kind, explaining the procedure and the healing process. I appreciate them all and highly recommend Dr Hurley and his team.

If I could give this no stars I would. My husband wasn't feeling well since Dec of 2021. The PA…read moregave him steroids and kept sending him to the ER for because she was so inept she couldn't do her job. We asked to talk the Dr and they kept brushing him off. Bottom line, my husband has a serious rare cancer that went undiagnosed by this office for over 8 months. Please whatever you do don't go here.

Stupidly sent my son here after he aged out at the pediatricians. He comes out of there with a…read morescript for Wellbutrin. A healthy 19yr old boy goes to this NP for the first time and is put on mental meds and pain meds, because he said his knees hurt sometimes. "Well, here's 800 mg of ibuprofen for you." You wonder why young people have problems? Send them to providers like this! There are steps providers take before adding drugs. Again, he's 19 and very healthy and just left his pediatric doctors. This is what can happen in just a few minutes in the office.