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    Steven E Mazlin, MD

    3.7 (3 reviews)

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    Springfield Psychological

    Springfield Psychological

    1.5(2 reviews)
    7.1 mi

    Springfield in house staff especially Maggie are incredible. 2 stars is due to the new answering…read moreservice staff. I've been dealing with Springfield for years and today was the first time I had an issue. New answering service staff do not know anything about their job and are absolutely going to be a barrier to get treatment. It is obvious they are working from a script. They placed me on hold multiple times over a 20 minute and 5 sec period before finally transferring me to the direct office I requested from the beginning. Over 20 minutes just to literally make an appt. Administration needs to realize customer service is what keeps a company in business. This new answering service is horrible. If issues continue don't be surprised if clients start transferring services in large droves.

    I saw Emily Larkin and Dr. Teresa Mathew at the Trevose office and this is what I observed:…read more Emily Larkin is under the impression that "irregardless" is a word. After a month of sessions that I had to lead, I inquired about my treatment plan. Was met with a blank look and the suggestion that I "draw my feelings" and "tear them up if they were too painful." In our last session, I relayed the details of a disturbing dream. She threatened to contact local law enforcement because I was "a threat to myself." Followed by an email stating that she "would remain in the video session" to support me. Less than 30 seconds later, her bill hit my credit card. Then there is Dr. Teresa Mathew. Without benefit of any type of assessment or evaluation, started writing prescriptions. Her answer to problematic side effects was to double the dosage. She spent, at most, 12 minutes of the allotted hour with me. But charges for the whole hour. Then there was the neurologist. When it came time for our appointment, we talked about whether or not insurance would cover it. After doing the research myself, it was determined that they do. I have yet to hear back from her. AVOID THIS PLACE LIKE THE PLAGUE

    Steven E Mazlin, MD - neurologist - Updated September 2026

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