I could not be happier with the outcome of my cataract surgery. My vision has dramatically improved. Dr. Pascal, his surgical team and office staff are professional, caring and personable. I would not hesitate to recommend Dr. Pascal's practice. You will be in good hands. read more

Beware of Dr. Pascal! I was treated by the doctor for a number of years. He performed cataract surgery on me, successfully, about 11 years ago. He also, treated me for glaucoma, unsuccessfully, for a number of years afterwards. Dr. Pascal was negligent in this regard, failing to refer me to a glaucoma specialist, who inserted stents in both eyes, until well after I had experienced permanent nerve damage. 2 ophthamol;ogists confirmed that this damage could have been avoided had Dr. Pascal referred me to the glaucoma specialist earlier.Now I have to live with weak eyesight for the rest of my life! read more

Dr. Pascal listened to me, and supported my journey in controlling my dry eyes. And he recommended a new eye drop that feels so good when I put it in! Thank you Dr. Pascal!! read more

I have been a patent of Dr. Pascal for close to 15 years. I just had an appointment with him this week. He and his staff are patient, caring and thorough. Dr. Pascal goes out of his way to make me feel comfortable and knowledgeable about how to take care of my eyesight. Plus, he is an Oakland A's and Warriors fan which raises his level of credibility to new heights. If you are new to the area and need an eye doctor, go see Dr. Pascal One last quick comment . I lived at Grand and Broadway for over 10 years. I hung out at local bars and restaurants with others who also lived in the area. I never heard one person speak badly about Dr. Pascal. read more

Dr. Pascal is an incredibly smart, caring ophthalmologist. The assistants he works with are also very sweet and thorough. I saw him as a kid and returned to him as an adult. Highly recommend. read more

My experience with Dr. Pascal and his team was wonderful. I had cataract surgery and some other concerns. Everyone I dealt with was both kind and professional, and I look forward to my next visit. read more

Dr. Pascal isn't called the Butcher of Grand Avenue for nuthin', folks! He has too many patients to give any one of them the professional attention each deserves and is paying for. His assembly-line lens-replacement surgery is very dubious; when he failed to protect my anesthetized cornea, it was damaged by his slapdash dressing and left me in excruciating pain for a week. He could have taped a protective cone over my pupil, but with a dozen patients in the queue he couldn't be bothered. Find an ophthalmologist who doesn't have ten exam rooms in his practice and you'll get the care you deserve. read more

Steven G Pascal, MD - One week of excruciating pain. - Ophthalmologists Near Me - Oakland, California

I was eavesdropping in Dr. Pascal's waiting room and overhead a patient taking to the receptionist, saying that Dr. Pascal had hunted down her neighbor on a Friday night at a North Berkeley restaurant because she didn't have a cellphone, but had mentioned she was eating in North Berkeley, after her eye appt. Apparently, Dr. Pascal was reacting to the results of a blood test, and the patient had a finite window to start steroids to save her vision. Need I say more? The best eye doctor, ever read more

Dr. Pascal and his staff are truly superb in every respect. He has been our family's eye doctor for many years, and I am completely delighted with the results of the cataract surgery he performed on my right eye nearly a year ago! Dr. Pascal is talented, professional, friendly, compassionate and thorough, running numerous tests on my eyes using the latest equipment, and even cautiously referring me for a brief consultation with a retina specialist, before performing the surgery to implant a trifocal IOL which I am completely happy with. Dr. Pascal and his surgical staff made me feel at ease during the surgery and It is great to now get up every morning and engage in my active professional and personal life without glasses. I feel truly privileged to have Dr. Pascal as my doctor. read more

I had a standard eye check up and Dr. Pascal was patient, very knowledgeable and made me feel comfortable. His office was sparkly clean and his staff were awesome as well. read more

Dr. Pascal has been my opthalmologist for a number of years and at my first visit, diagnosed two eye conditions several other opthalmologists had missed, enabling me to get treatment for them. He is friendly and pleasant but also highly professional -- just what you want in an MD. This week, he did cataract surgery and lens implantation to my left eye. I am extremely happy with the result -- I've got my childhood vision back!!! I was well anaesthetized and given a medication for anxiety, which everyone needs. There was no pain at all during the surgery, just a slight discomfort for about 30 seconds. Yes it's scary, but so worth it! The surgery center he uses is terrific -- everyone is very nice, very efficient, and you are in and out in under 2 hours for this procedure. I was made to take a Covid test and then shelter two days before the surgery, and was happy to do so. Dr. Pascal, all his staff and staff at the surgery center were thoroughly masked. So was I. I felt completely safe there and can't wait to have my other eye done in a few weeks. BTW, Medicare usually covers cataract surgery. read more

I have seen Dr. Pascal and Dr. Melissa Lin for a couple of years, and in general all was relatively well, except for my last visit in August of 2021 and subsequent communications with the office in the recent past couple of weeks. First of all, at my visit in August, they taped my mask to my face which upon removal left an abrasion that took several days to heal, and one of the devices they used to test ocular pressure left a floater in the shape of a circle with dots around it for several weeks. It took a few months for me to refill the refraction prescription for progressive glasses as I have been extremely busy and when I did, it wasn't giving me good vision. So my optician recommended that I get a glasses/vision check. I scheduled the appointment and then shortly after also realized that if I wear mono vision glasses for playing music I would have less stress on my neck which has a sprain from reading music with progressive glasses and playing in an orchestra and an orchestra pit. I have an old pair of mono vision glasses for that purpose, but they are out of date and not useful. I called the practice for a vision check and they scheduled me for a 10 minute visit. Then, on April 28, I wrote the doctor and wrote very specifically that I needed a longer visit because in addition to the progressive glasses check, I would like mono vision glasses for 37 inches distance and another pair for 25 inches distance. I received no reply. Also, I should say I had written the doctor in January concerning contact lenses trials and that email also went unanswered. The portal page says messages will be answered in 24-48 hours. Still waiting for written messages. In the meantime, they phoned me on May 3, way more than 48 hours and said they wanted to kick me out of the practice. I was flabbergasted. But then, I received texts and emails confirming the visit until a few minutes ago when I received a phone call saying they had cancelled my appointment and were kicking me out of the practice. Great, a seriously stiff neck, compromised vision, they probably made a mistake in the prescription of the progressive glasses and kicking me out because I asked for a visit longer than 10 minutes. The woman who called on May 3, Jessica I think, said I accused them of causing stomach ulcers? And she said I could call back later that day which I did, but didn't get to speak with anyone until two days later when I called about 4 times. Each time the message said they would get back in 2 hours, which they didn't. The message also said they were understaffed, but really? read more

Dr. Pascal is the best opthalmologist ever. On top of being thorough, knowledgeable and an exceptional communicator, he is kind and compassionate. I have seen him as an Eye Care America patient, which means I have no insurance and the services he provided to me were free of charge. That didn't mean he cut corners, though. In fact, he set up two short-term follow-up appointments to do further testing. The front office staff is efficient, but some of the techs seem a bit rushed and uptight. They see at least a hundred patients every day, so I forgive them. I would recommend Dr. Pascal to anyone. He's brilliant. P.S. Street parking is pretty much impossible but there is a parking lot next door that charges $3/hour which isn't much more than street meters. I rarely park on the street in Oakland anyway; they patrol like the Gestapo and tickets are horrifically expensive. The city is literally trying to fix the budget deficit with parking fines. read more

Dr pascal is so kind patient . Answers all questions thoroughly has a good sense of humor. What a wonderful experience being his patient.

Doctor Pascal is exceptional. I take my review of doctors VERy seriously. My parents told me that education DOES matter. He got his undergraduate degree from Stanford University Phi Beta Kappa and received his medical degree from Tufts University School of Medicine with honors. He is a true professional. He is very knowledgeable and explains all procedures in advance so you know what to expect. He is personable and gentle. I left his office feeling well cared for. I believe that we all deserve the best care possible and should take our recommendations of medical professionals thoughtfully and as a way to contribute to one another as medical care gets worse rather than better. Never take your eyes for granted. Please be careful. read more

While we were camping in a remote location in the Mojave desert, my husband lost all sight in one eye. We hauled butt into Ridgecrest Hospital, where it looked like we were in for a long, long wait to see any doctor. Anxiously, I left a voicemail for Dr. Pascal, who is a partner of my own doctor and happened to be on call. Soon we got a call back from Dr. P, who (a) gave a preliminary diagnosis and reassured us that my husband's eye would most probably be ok; (b) advised us to leave the hospital ER immediately, lest they run many unnecessary tests to generate a big bill; and (c) got us a referral to East Bay Retinal Consultants, where my husband was seen the next day.Now his eye is improving. Dr. Pascal was so kind, and so on top of our medical problem! I can't thank him enough. read more

Physician gets five stars. Excellent all around and I loved the place where he did the cataract surgery. Office staff gets one star maybe. . Almost without exception the admitting staff is a disaster. They tend to be rude or impersonal. Making an appointment for cataract surgery was ridiculous. About five or six phone calls with a person who finally left me a message indicating a time available, informing me that if I didn't decide right away she would give away the appointment time. Rude AND inefficient. Followup appointments were scheduled ok while i was in the office. It's mainly the receptionist and the phone people who are rude and unaccomadating. Today I phoned to make sure I had an appointment that I';ve listed in my book. I told them it was because I'd gotten no message and usually physician offices make reminder phone calls. Instead of an apology I got alot of questions about my phone, the implicatiion being that I must have gotten a call. I didn't. read more

Dr Pascal has been my family's Eye physician for over 20 years and always goes the extra mile to explain why and how. If I could I would give him 10 Stars! read more

Dr. Steven Pascal has been successfully controlling my glaucoma with eye drops for 16+ years. He has always respected my technical interest in my vision issues and answering my questions fully. Now at the age of 82, with two cataracts removed and two drainage stents inserted, the eyeball pressures are very much under control and my need for daily eye drops has been reduced to one per day. Thank you Dr. Pascal. read more

While others have complained about the office staff, I found them friendly and helpful. My complaint is about the care I received. When it was time to have cataract surgery I selected Dr. Pascal based on Yelp reviews. He talked me into fixing my astigmatism when I had the cataract procedure done. Unfortunately he neglected to explain to me that the recovery would take two months. In the end my prescription for astigmatism correction was identical to what it had been before the operation. He attributed the failure of the procedure to correct my astigmatism to the flatness of my cornea. Hopefully this was a learning experience for the good doctor. Like most people I have two eyes. For my next cataract surgery I will have someone else do it. read more

Everything you want in a physician: brilliant diagnostician, smart, thoughtful, a spectacular surgeon, and kind. Dr. Pascal took care of my mother's cataracts - enabling her to read again, which changed her life. He is my eye doctor too - and I'd trust no one else to care for my precious peepers. He listens, he understands. When you find the best, stick with him. I trust his judgement, I admire his tremendous skill. The office is smooth running, spotlessly clean. I am squirmy about eye exams but thanks to his patience and his gentle, patient staff, I'm now diligent about regular appointments. I'm so glad we found Dr. Pascal. We feel lucky to have this great doctor caring for our eyes. read more

Dr Pascal is a wonderful opthalmologist. He performed cataract surgery on my last year. He is caring, and humorous and most importantly, a great doctor. He has years of experience and clearly explains all options before the procedure is performed. He was very careful with my preop examinations and even suggested a consultation with a retinal specialist just in case complications might arise. After the surgery, my vision improved 100 percent. Night driving is much better and distance vision is very clear. I appreciated Dr. Pascal's professionalism and expertise. Vision is sooo important. read more

Excellent experience! Such a thoroughly competent and smooth process from start to finish. My husband got something in his eye while working on our house. We were uncertain if we go to urgent care/optometrist/ophthalmologist. Dr. Pascal's office was helpful and informative on the phone and told us to come and we'd be fit in. We were told to be prepared for a wait. It was only a short wait before Dr. Pascal saw us. There was a piece of metal in my husband's eye. The care, explanation and attention to detail is what made the whole process so wonderful. Dr. Pascal was incredibly thorough and kind with his meticulous treatment. We left with all our questions answered/explained and a very clear sense of how to care for his eye in recovery. read more

I was apprehensive and fearful of cataract surgery. Dr. Pascal calmed my fears with his great bedside manners and explained just what I needed to get through this procedure. I must say, I did not need to have any cares regarding this procedure as Dr. Pascal, was extremely professional and no reason to be afraid. It was almost a walk in the park. He said he would wake me when it was over and that was right. I highly recommend any sight problems---go to see Dr. Pascal...He is great. read more

Fabulous Dr. Had to wait a while but that was no problem because the service I got was fantastic. Kind and helpful Dr who cares about his patients. Will go back next problem that I have and strongly recommend him! read more

I just had both cataract surgery on my 2nd eye, 3 weeks after the first eye. I am incredibly pleased with Dr. Pascal AND with his staff. He explains everything you might want to know. He gave me the vision I had hoped for, using the right toric lens, correctly placed to remove my astigmatism in both eyes. I had preliminary appointments with two other ophthalmologists and happy I choose Dr. Pascal. He is intelligent, empathetic, and organized. That's a great combination! read more

Wow. I was referred to Dr. Pascal's office by my trusted doctor, and have had a terrible experience each time I've gone in. Sadly, the problems are all systems related - the care itself has been just fine. the systems are so messed up that I've decided to go elsewhere. I've seen Dr. Pascal and another doctor as well. I've been to the office four times now, have had a variety of tests performed, and can report the following complaints: 1. The wait has been significant each time, typically an hour or more. I'm sorry, but you need to manage your schedule better. I'm busy too, and I don't appreciate being kept waiting an hour to an hour and a half every time I come. When I've inquired about the long wait, the staff seemed put out by my question. Nobody has apologized to me. 2. I have repeatedly requested that my records from a prior office be sent to this office, and signed all necessary forms for this to occur. After asking that this be done 3 times now, it has still not been done. No one seems to be following up. 3. The billing department has repeatedly mistakenly billed my primary insurance for services, rather than my vision plan insurance. I have spoken to them about this no less than 5 times, and they are still making this mistake every time I come in for services. Bottom line here is that I am done with this office. Don't go unless you are prepared to manage the situation entirely, and don't care about long waits. read more

I chose to visit Dr. Pascal for a second opinion after receiving a recommendation for surgery from my regular ophthalmologist. I was absolutely pleased with the thoroughness of his examination; delighted by his calm, unhurried demeanor; and quite grateful for his clear and patient explanation of what he found. Turns out he confirmed my doc's findings and made the same recommendation for treatment (I had not hinted at the diagnosis). Dr. Pascal praised my doc's competence, and, in addition, found an additional concern to be followed up, adding that he was sure my doc had seen it and was following it, even if he hadn't said anything yet. Gracious man. His assistant, Hannah, was also very pleasant and competent in her role. Dr. Pascal knew I was there for a second opinion, not looking to be a new patient of his; nevertheless he treated me with great thoroughness and care. He is clearly a man dedicated to his work and to helping people. He cares. If I didn't already have a fine ophthalmologist who had been following my condition for years, I'd choose Dr. Pascal. read more

interestingly, i'm also a doctor (so he's now officially the 'doctor's doctor' and i have found Dr. Pascal (and his entire office operation) superb. great communication, excellent front line staff, and Dr. Pascal himself was perfect (thorough, unrushed, and highly communicative). can't recommend him highly enough. read more

What a terrific physician and human being! Dr Pascal spent an hour explaining every detail of my surgery and addressing all my concerns. His office was very responsive to my busy schedule and I was more than pleased by everyone's professionalism. I have already referred a number of friends to Dr.Pascal as I am certain they will get excellent care. read more

As a medical professional, I am a good judge of other providers and services. Dr. Pascal performed cataract-related lens replacements in both of my eyes and also two minor related procedures. He is a very highly skilled ophthalmologist and a wonderful person of great integrity. His scheduler, Nina, I think, is an absolute marvel of efficiency. I love that his assistants are young women who are pre-med. Janelle, who helped with my most recent procedure, has a terrific chair-side manner. The highest recommendation. read more

My husband hurt his eye and we were desperate to find a doctor ASAP. Dr. Pascal saw my husband within a couple of hours of our initial phone call. Dr. Pascal and his staff could not have been more helpful, efficient and competent. Thank you, Dr. Pascal!! read more

Today was the worst experience I have ever had in a doctor's office in my life. The office staff is rude, intolerant and ignorant. As others have said on the Eye Physicians of the East Bay Yelp. I used to take Improv classes with Dr. Pascal. I had an appointment at 8:40 a.m. I have not seen Dr. Pascal since my retina detached in 2009 and he referred me out to a specialist, who I've seen since then and I don't need glasses. I was his patient for years, before 2009. So for years, I went to see Dr. Pascal on Webster street, so being on auto pilot, I drove to 3300 Webster. I got there early and paid $3.00 to park. In the lobby, I don't see his name on the directory. So I ask the security guard, she doesn't know and directs me to another eye doctor on the 6th floor. I race up there and ask, and the receptionist was very friendly but didn't know either. She was so nice and looked him up on the computer and wrote down his "new" address for me. I then remembered that I had seen him there once, after he moved, and realized my mistake. I used her phone to call Pascal's office to tell them I was running late, but got the continuous hold message. No one ever picked up, so after 2 minutes, I hung up, raced downstairs, got in my car and drove to 80 Grand. I paid another $3.00 for parking, because this was a meter and not a ticket machine. I got in the elevator and went to the 7th floor. I signed in at 9:00 a.m. and told the "receptionist", a guy who could care less and had an attitude, that I went to his old office. He told me to have a seat. So, I brushed off the rudeness and sat down. After a minute or so, I realized my insurance had changed and asked him if he wanted my insurance card. With an attitude he said, "When we call you up." So I sat back down. The receptionist then called out to 3 different people, for example, "Mrs. Jones, no need to update your paperwork, you're fine." I was the only one he didn't address. After 15 minutes, he calls me up to the window. He says, "What time did you arrive?" I reply "9:00" which is already written on the log. He then questions it, as if I didn't get there at 9:00 and says, "We have a 15 minute grace period for appointments and your appointment was at 8:40 and you arrived at 9:00." I replied, "Well, why didn't you tell me that 15 minutes ago? I told you I went to his old office." He says, "Well we won't be able to see you today." I said, "What? For five minutes? I told you I went to his old office, I haven't seen him in years because I was going to a retina specialist. I tried to call you, but no one ever answered the phone." He says, "Well, we are all booked up this morning." I said, "Well, everyone's all booked up, but this is ridiculous for 5 minutes. I want to speak to the doctor. Or a manager." He says, "Well we can see you this afternoon." I said, "I have to go to work. I cannot come back. I have work." He says he will get someone to talk to me. After 10 minutes I ask when I'll be able to talk to someone because I need to go to work. He says "She's finishing up with a patient." In the mean time, he asks a woman next to him, "So what should I do?" She replies, "Go on to your next patient." He asks, "Should I tell her?" The woman replies, "No, go on with your next patient." This is all within my earshot and within earshot of anyone in the lobby. So a woman that came in 15 minutes after me gets called back. Finally, at 9:30, some one yells my name from back in the office. I go through the door and see a young woman and ask, who am I supposed to be talking to? She says that she's the manager and that the supervisor is "out today." I explain what happened and how I tried to call. She acts like she doesn't believe me when I say no one answered the phone. She asks, "You didn't get to leave a message?" I say "No, no one answered, so I hung up and drove over here." Then I explain how I went to the other office and she says, accusingly, "You were here in 2009." I say, "So what does that mean?" She says, "Well you knew the office was here in 2009." Astonished, I say, "That was 7 years ago, every year before that, I went to Webster Street. What does that have to do with anything?" She says, "Well, it has everything to do with it because you said you went to the old office and the last time you were here, the office was here." I am still shocked at this logic and say, "Yeah, I made a mistake, I didn't remember that he moved offices 7 years ago." It was beyond comprehension that they would make such a huge deal out of this. I explained I was a long-time patient of Dr. Pascal, it didn't matter. They had absolutely no compassion or understanding. She then says she can check and see if the doctor will talk to me. I'm already over an hour late to work and have a 45 minute commute. So I realize they are just going to keep me waiting indefinitely, and I still won't get to see the doctor. So I walked out. It was awful. read more