Dr. Dacanay and his office staff deliver outstanding, quality care. Dr. Dacanay is quite…read moreintelligent and thorough--and his staff are equally conscientious and thoughtful during every visit. My two cataract surgeries by Dr. Dacanay at EyeMD Laser and Surgery Center in Oakland were painless, efficient and staffed by wonderful, friendly professionals: Greg & Liang in pre-op, Calvin and Cindy in surgery support, and anesthesiologists Dr. Van Houten and Dr. Cecil. I felt so lucky to be in their care! I look forward to future visits to Dr. Dacanay's office as my eyes age.

Amazing! Excellent job on my cataract surgery,looking forward to finish the other eyeread more

I've been seeing Dr. Sugimura for over a decade. She only sees client part time now but it's…read morefairly easy to get an appt if you call or email ahead. I found myself staying a bit to chat after my appts and I find her to be quite a comedian as well! She originally ran the practice with her husband but i did not have pleasure of meeting him as he passed before I began as a patient. The office is small and quaint but it's super clean. It's a treat to then splurge on a meal on Piedmont after my visit. I dread the day she retires and I have to change optometrists.

She takes time to explain everything and is very knowledgeable and personable. I always enjoy my…read moreeye appointments.

Dr Andy be able to save my left eye. I got poke in the eye…read moreand tare my cornea. I was not be able to see anything from my eyes for 3 weeks. It was blessed founding him and his crews. Everyone were nice and very professional. Can't say any better word than they are super awesome. This place will fix your eyes.

Had an emergency but the scheduler offered a routine appointment that was two months out. Mentioned…read moreto the staff when I arrived. They apologized profusely and said they will address it with the office manager. The lobby is connected to another room that is crowded with staff. The room has a main station for checking in and another counter for checking out. Weird set up. What bothers me was the lack of professionalism from the office staff. I felt like I was in a busy salon with a lot of chattering. Really don't want to know what the person did over the weekend or other personal stuff. Even when I was in the treatment room I can hear them chatter amongst themselves. The optometrist was very active, talked really fast and seemed like she wanted to finish with me and move on to her next patient. The ophthalmologist was one of the main physicians. Came in without a greeting and didn't take the time to read my chart. Had to explain once again why I needed to see them. Seemed competent but lack social skills. Was Going to transfer my care to them but not sure if I want to now. Have a follow up appointment but I have a strong desire to cancel.

I had an appointment last week with Sarah Foley, licensed optician, at Eye Physicians of the East…read moreBay. She was amazing...competent, VERY personable, attentive to my concerns, and accommodating. She made great suggestions for frames and lens choices. It was such an enjoyable experience. Her care is exemplary. I will be back!!!

Really disappointed in what seems to have happened at this practice. I was a customer from…read more2000-2024 until, for whatever reason, they were no longer in network for me. I always, however, felt like I received excellent care. I decided to circle back to them to pay for an out of pocket eye exam and crickets - I left voicemails, I used the text function as suggested on their website, I used the chat on their website. Before I could almost always get a live person on the phone or at least a timely return call. Finally, after almost a week, someone texted me with information and closed by telling me "to have a good one". This is for sure not the same wonderful woman who did appointment scheduling for years, who always called personally and was so pleasant and professional. No matter how good the doctors, if the supporting staff isn't pro-active, professional, and helpful - it's going to have a negative impact.

I had a great experience with Dr. Lily Zhang. I have no issues with medical care with this group…read moreand would recommend the practice for this. This is a review specifically of the office manager - who I believe is named Cindy. I received a bill in the mail. There is no online link to pay, and so I called to make a payment. Speaking to Cindy, the payment took a couple minutes to make over the phone. I then asked Cindy for a receipt. A very long hold took place and I received a link to some random portal maintained by the Dr. Group. My receipt or proof of payment was not there. I again requested a receipt. Cindy told me that she would email it to me and she had to get off the phone. I do not understand how an office can take the time to receive a payment over the phone, but not send back proof of payment. As anyone who has navigated the complex world of medical billing knows - having proof of payments for services is important for patients too. Cindy hung up the phone on me - and I had to call the office back to speak with someone to obtain a receipt. The next person I spoke to, I requested to speak with the office manager - who turned out to be Cindy. When I asked for a receipt and an email address for Cindy's manager - this person hung up on me too. I then called back - several times - and no one picked up the phone. I believe based on the time of my calls that both of these people were present in the office - simply did not want to deal with an angry customer and thought that I would just go away. I think the specific behavior of taking payments, not providing a receipt, and then HANGING UP repeatedly on a customer is simply not acceptable for any medical office - especially when the office does not take online payments and the only secure way (checks in the mail are not secure) is to make payments over the phone. I sincerely hope this office will change how they handle billing in the future.

I walked into California Cornea Associates in Oakland feeling guarded, especially after a string of…read moredisappointing experiences with other providers. But this visit was night and day, warm, professional, and refreshingly human. From the moment I arrived, Donia greeted me with genuine kindness and professionalism. She walked me through each part of the testing process with patience and clarity, explaining what was happening and checking in regularly to make sure I felt comfortable and informed. Another medical assistant, Miriam, continued the exam process with such positivity, you can tell she enjoys what she does:) Her upbeat and reassuring presence helped make the experience smooth and stress-free. I never felt rushed or forgotten, which is something I deeply appreciated. And then, Dr. Zhang thoughtful, calm, and deeply respectful. She took the time to introduce herself personally (a small but meaningful gesture), reviewed the results with me, and allowed space for questions without making me feel hurried or dismissed. Her approach was gentle and informative, offering suggestions for my eye health without judgment or pressure. I felt truly seen and cared for. This visit restored a lot of trust for me. The team at California Cornea Associates delivered more than just medical care. They offered respect, clarity, and compassion. Thanks for setting the standard.

I will never return to this office. There are 6 doctors. Some might be good, but definitely that is…read morenot Scott Lee. Even if you speak Cantonese, stay away from Scott Lee. Get an interpreter instead. Around 2011 or 2012, the optometrist gave my dad a letter to EBRC. I knew this was not a referral, so I contacted his PCP to send the referral. I checked with the PCP office, the referral had been faxed. I called EBRC, and they confirmed they had received it. On the day of his first appointment. They told me that they didn't have the referral. I was worried I had to reschedule and come back on a different date. Fortunately, they told me that my dad's Medicare Supplement Insurance was PPO. That is very helpful information. I can choose a doctor directly and skip the referral process. In short, his right eye was losing vision. I understood that he's not at the early stage, that's no treatment. Once vision is lost, it is lost and is not reversible. But the terrible and misleading part is, Scott Lee told us in Cantonese on every visit, "Don't worry, you won't be blind. 放心，唔會盲" and "no change, it's the same." etc. Since he's a retina specialist, I expected my dad to have macular degeneration. He never told us what his condition was, even though he speaks Cantonese. Dr. Lee was raised in Hong Kong. Until 2018, my dad's PCP told us that he also had retina detachment. I was shocked. The other ridiculous thing is, on his annual visits, Dr. Lee only checks his right eye, one eye only, the bad eye. Even my dad complained his vision was getting worse, and I requested to check his left eye, the good eye. Dr. Lee refused. He said only the right eye. Finally, we switched to Dr Brinton in 2022. He will pay more attention to my dad's left eye, the good eye. On the first visit, he told us my dad also had cataract issue. At that time, I didn't know that term in English. He uses "cloudily" to explain to me, so I understand that it is 白內障. Unfortunately, we did not receive a cataract surgeon referral from EBRC like other Yelp reviewers. His left eye already saw everything red and burly. He can't read at all. 2024, during the family talk. My relative told me that it sounds like my dad has cataract issue. I recalled that EBRC told me that my dad's insurance was PPO. I rushed him to a Cataract surgeon. After his surgery, he resumed his reading ability. I don't know why we had the terrible experience and bad luck with EBRC, because my dad was too old, or we didn't speak English? Here is the difference. The new retina doctor sees my dad twice a year. He told us he also had a dry eye. He gave us instructions on how to preserve his remaining vision.

West Coast Retina (WCR) is a gem. As an enrollee w/ Kaiser Oakland for 38 yrs. I've had…read moreexcellent surgeons + excellent surgeons for family members. HOWEVER: Recent visits w/ Kaiser Oakland Eye Dept. surgeons has sent me searching for better options. Kaiser Oakland's cataract surgeon found a "bump" in my retina, so I was referred to their Kaiser Oakland's retina surgeon, who was dismissive and un-helpful. My search for a 2nd opinion led me to WCR which was recommended by a professional whose opinion I respect. At WCR on 30th St. in Oakland, I was examined by Dr. Georgia Kamboj. She was wonderful -- I highly recommend her to anyone w/ retina issues: 1) She explained the layers of the bump in my retina, the bubble, the layer of scar tissue -- something neither Kaiser surgeon --- cataract nor retina -- took the time to do ; 2) she explained the range of outcomes from cataract and subsequent retina surgery --- neither Kaiser surgeon did that; 3) she explained the actual focal distances of the lenses used in cataract surgery. Kaiser just emails you a video reviewing the distance options, but no recommendations, or explanations why. Then, you're left with the responsibility to select which focal length you want installed on your eyeball -- as if the patient has a degree in Optometry. 4) Dr Kamboj also answered my questions about focusing at the different distances post-cataract-op. Kaiser's cataract surgeon never explained the real focal distances -- they just tell you Far, Mid-Range, and Close. Dr Kamboj explained the actual focal distance for the range choices, and answered my questions about how they work (b/c I also have astigmatism) post-cataract surgery-- something Kaiser surgeons never did; 5) Dr Kamboj explained why she prefers doing cataract surgery one eye at a time.....At Kaiser they'll do both at the same time unless you request otherwise. Kaiser Oakland Eye Dept now seems like an inferior quality, high-speed processing facility. I really appreciate Dr Georgia Kamboj's answering my questions, explaining what was going on in my eye, the "whys and wherefores" of the choices, etc. Dr Kamboj was very thorough, very helpful and extremely knowledgeable. When I initially entered their bldg, I was apprehensive b/c the bldg is clean, but quite outdated. The waiting room was also outdated , w/ only "People" magazines avail -- giving me some doubts. However, I had heard excellent appraisals about WCR and after my excellent experience, my doubts were dispelled. Their quality was vastly superior to Kaiser Oakland's Eye Dept. I now check cataract and retina surgeons' credentials online before scheduling an app't. Dr. Georgia Kamboj's credentials exceeded those of the retina surgeon I saw at Kaiser Oakland.

I highly recommend Dr. Pascal. He is an excellent surgeon, and I appreciate the cataract surgery he…read moreperformed on both of my eyes. His Oakland office is warm and comfortable, as was the clinic on 30th Street. He has a humble personality and great sense of humor. I'm so glad I chose him to be my surgeon, and I am greatful to have my eyesight back after 71 years of myopia.

I could not be happier with the outcome of my cataract surgery. My vision has dramatically…read moreimproved. Dr. Pascal, his surgical team and office staff are professional, caring and personable. I would not hesitate to recommend Dr. Pascal's practice. You will be in good hands.

Wait time is ridiculous. I had an eye appointment at 9:15 and was not seen until 10:15. Parking is…read moreon the street and you have to pay ($3 for 1.5 hours). I had to bring my baby and could not get out to put more money in the meter. They book appointments every 15 minutes and clearly they need to allow more time between appointments. However, dr. Horn is great.

Saw Dr. Horn on Powerball Wednesday and although I didn't win the 225,000.000 I still feel like I…read morehit the jackpot finding Dr Horn! Amazing! He is personable, patient, knowledgeable-I love that he personally called me back, gave eye contact and a genuine smile when introducing himself. He educated me on the risk that I have for certain eye problems and why. The time was used efficiently and the support staff was just great. Look forward to my next annual ck up!!!!!